Dropped flat on its back, touch screen not working and screen turned purple

YoungSheeps

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Nov 30, 2015
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So I took out my N5 to snap a picture, but it slipped out of my hand and fell on its back, with a case, on concrete floor.

Anyone with similar accidents? Is bring it to a Samsung store the best way to get it repaired? I am definitely not getting a new phone.
 

B. Diddy

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A Samsung store most likely wouldn't do any repairs on site--they would probably send it to a Samsung service center, which means you'd probably be without your phone for at least a week or two. You may want to try a local cellphone repair shop--they could open it up and see if it might just be a loose connection. Use Yelp or some other local review site to find the best repair shop in your area.
 

YoungSheeps

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I'm actually out of the US atm, and found out that Samsung Taiwan don't do repairs of foreign models. Had to take it to a repair shop, but they still need to make sure they actually can repair it. Oh well, now I'll be without my phone for 3 days instead of a week.
 

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