Note 5 speakerphone

[218funnyfarm]

The microphone on my Note 5 works perfect, except for when using the speakerphone. Any ideas what maybe wrong? There are no bluetooth enabled devices paired to the phone either.

 

[B. Diddy]

Welcome to Android Central! What happens when you try to speak to someone on speakerphone? Do they hear anything at all? What about video recording--do you notice that one of the stereo channels is muffled or absent when you play it back?