Strange Issue with my Black Onyx Note 7... (Warp or bent in black onyx portion under glass)

[rxghost115]

This is strange and I haven't seen this reported anywhere but my black onyx isn't cracked or scratched.. perfect condition on the outer surface, but underneath the glass on the bottom left there is a bent or warp in what looks like the onyx portion under the glass..never dropped my phone or hit it against anything.. I noticed today because the light was reflecting off of it differently than the rest of the screen..it isn't effecting my display when the screen is on in any way but it can be seen under the right lighting.. it's hard to explain and very difficult to capture in a picture. Just wondering if anyone else has this issue.. maybe you guys should take a look at your phones. Not sure if it's common.

 

[Tom Westrick]

It might just be an early production error. I'd say try getting a replacement from Samsung.

 

[rxghost115]

if i go here:

Samsung US | Find Service Location

will they fix the phone for me since im under warranty? i have a screen that isn't uniform in color (white to yellow)

 

[felloffthetruck]

Let's see a picture.

 

[Tom Westrick]

if i go here:

Samsung US | Find Service Location

will they fix the phone for me since im under warranty? i have a screen that isn't uniform in color (white to yellow)

I would imagine so, or go to a Samsung kiosk inside Best Buy. They may not fix it for you there, but they'll point you in the right direction.

 

[donm527]

Yes I would like to see pic too... it could be the anodizing/paint cracking on the glass.

Let's see a picfture.

 

[llCLasSickll]

What service do you have? And about the color issue have you enabled power saving mode or blue light options?

 

[Bartone]

Does it sort of look like the inside glass is peeling away ever so slightly, and it's white?