Do I still have to pay for the phone monthy even though the phone is recalled? It would seem strange if I was still bound by the two year contract even though Samsung is telling me to stop using the phone and to turn it in immediately.
Do I still have to pay for the phone monthy even though the phone is recalled? It would seem strange if I was still bound by the two year contract even though Samsung is telling me to stop using the phone and to turn it in immediately.
I went in to return and get a different phone they returned the note however the system would not let them sale a different phone so they refunded all of my money plus I left with my note 7. Went in today to see if the issue was fixed and nope so this is kind of weird that they don't mind handing back a note 7 with a recall and not charging me. Here's the kicker so even if I go in when the note 7s come back in they won't be able to sale it to me so sprint has a huge issue with me now. I am on hold now with a manager for customer relations.
but I may just give Samsung the bird, and wait for the N8....
I asked my Verizon rep why there was still a charge on next month's bill for a phone I can't use...she said it's because I have not 'returned' the phone...when I do, that will supposedly come off my bill, and she will put me on a 'list' to call when the N7 comes in.
I'm gonna wait till near the 9/30 drop dead date to see what's going on....but I may just give Samsung the bird, and wait for the N8....
Well 2.5 hours yesterday 10 minutes in store today and still on the phone 1.5 hours and counting
Yeah, I had mine on contract and they said I could bring it back for a refund and revert to my original upgrade and rebuy if I wanted when it was available but if I just powered it off and kept it, I'd go on paying for it and if I had it after the 30th I was stuck with it, recalled or not for the duration of the contract. That was in a Verizon store, and I was okay with the refund, but not a lot of options offered.
Do I still have to pay for the phone monthy even though the phone is recalled? It would seem strange if I was still bound by the two year contract even though Samsung is telling me to stop using the phone and to turn it in immediately.
What is this early termination fee you speak of? I thought those died with the dodos.
I'm trading the Note 7 in for the iPhone 7 Plus 256GB. I got the Note 7 with a 2 year contract at a reduced price. When I return it I need by Upgrade date reinstated right away so I can get the iPhone 7 plus at the 2 year contract price.
Sounds like problems, sure ! I hope the counter monkeys can handle it.
Nothing I dread worst then dealing with those brain dead counter monkeys in the Verizon stores. :-\Dang, going to the dark side. I just can't get with Itunes for music.
Counter monkeys.