New Note will NOT utilize data if home wi-fi is available - HELP!

[jmnesq]

I have always used data in my home, not wi-fi. I have a good wi-fi connection, but I have never felt the need to switch over unless I'm doing heavy downloading. There are corners in my house where wi-fi is a little weak, so I stay on Data. Never had a problem with the Note 4 and the first Note 7 (before the recall). Got the new phone a week and a half ago and . . . maybe there's a setting I'm missing - the phone basically has no connection to any type of data IN my home.

Once I turn on wi-fi, it works fine, but . . . in and around my home, it seems to sense wi-fi is available and it is refusing to utilize Data. It's NOT going to wi-fi automatically, I have to manually turn on the wi-fi.

Is there a setting I need to turn off or on or . . . what's going on here?!?! HelP!

 

[team420]

Settings - wireless & networks - WiFi - advanced - smart network switch.

Also try .... Settings - wireless & networks - more - download booster

I'm on Verizon fwiw

 

[jmnesq]

Thanks, but I'm on Sprint... those options aren't there. I have the automatic wi-fi connection toggled off.

Smart Network Switch and Download Booster are nowhere to be found under my settings; at least, I can't seem to find them.

 

[wdfrancis58]

I'm also on Sprint. Settings, WiFi, toggle WiFi on, at the top you should see advanced. It's in there.

 

[chazglenn3]

Go to Settings, Data Usage and make sure that Mobile Data is turned on. Might not be the issue since you said it's only an issue in your home.

 

[jmnesq]

I'm also on Sprint. Settings, WiFi, toggle WiFi on, at the top you should see advanced. It's in there.

Okay - do I want "Smart Network Switch" on or off? It was off; I went ahead and toggled it on to see if it would do anything. It now says "normal switching"... which hopefully is what i want.

Edit: I think that's what I needed.

Thanks!

 

[jmnesq]

Nope. That didn't do it.