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  1. msmo81's Avatar
    All I got was a e-coupon for 50% off a Samsung accessory 49.99 or less that I only have 90 days to use . I was super salty that I didn't get the credit. Did this happen to anyone else?

    Sent from my SGH-M919 using AC Forums mobile app
    07-05-2013 02:42 AM
  2. eyecon82's Avatar
    All I got was a e-coupon for 50% off a Samsung accessory 49.99 or less that I only have 90 days to use . I was super salty that I didn't get the credit. Did this happen to anyone else?

    Sent from my SGH-M919 using AC Forums mobile app
    you just registered it via samsung.com

    you need to register it at the special link provided earlier in this thread

    here it is again Our Gift to You
    Alex Andreou likes this.
    07-05-2013 06:25 PM
  3. tqmcguire's Avatar
    Ok, I think I have this figured out. I bought my Note 8 yesterday. When I initially registered my Note on the device I thought everything went fine. I set up a new Samsung account since I've never had one before. I got an email confirmation that I'd registered my Note 8. However when I tried to log in to my account on Samsung.com on my computer just now, it said there was no password associated with my Samsung account. I clicked Forgot Password and instantly received a new password. Then I logged in to my account, still on the computer, under my registered devices it listed only the GT-N5110ZWBXAR which is a Galaxy Tab that I've never owned. I know for a fact I picked the correct model number during registration on the device and I received a confirmation that I'd registered my Note 8. But anyway, I clicked the button "Register A Product" and re-entered my Note 8 information. It went through, I received email confirmation again that I registered my Note 8 but this time the Note 8 actually appeared in my devices under my account. Then I Googled the "note 8 perks" website and entered my information there again. About 1 minute after I hit "Submit" I had the email to redeem $25 Google Play credit.

    To summarize:

    1. Log in to your Samsung Account on a computer (may work from the Note but I wanted to take it out of the equation)
    2. Register your Note 8
    3. Verify your CORRECT model number Note 8 has been added to your registered devices
    4. Go to the Perks Website
    5. Use the Samsung Account you just registered your Note 8 with
    6. Enter your information, serial number and MAC address (capital letters, no colons)

    This worked for me, I hope it works for you!
    shoeless_LindaB likes this.
    07-06-2013 10:55 AM
  4. shoeless_LindaB's Avatar
    Ok, I think I have this figured out. I bought my Note 8 yesterday. When I initially registered my Note on the device I thought everything went fine. I set up a new Samsung account since I've never had one before. I got an email confirmation that I'd registered my Note 8. However when I tried to log in to my account on Samsung.com on my computer just now, it said there was no password associated with my Samsung account. I clicked Forgot Password and instantly received a new password. Then I logged in to my account, still on the computer, under my registered devices it listed only the GT-N5110ZWBXAR which is a Galaxy Tab that I've never owned. I know for a fact I picked the correct model number during registration on the device and I received a confirmation that I'd registered my Note 8. But anyway, I clicked the button "Register A Product" and re-entered my Note 8 information. It went through, I received email confirmation again that I registered my Note 8 but this time the Note 8 actually appeared in my devices under my account. Then I Googled the "note 8 perks" website and entered my information there again. About 1 minute after I hit "Submit" I had the email to redeem $25 Google Play credit.

    To summarize:

    1. Log in to your Samsung Account on a computer (may work from the Note but I wanted to take it out of the equation)
    2. Register your Note 8
    3. Verify your CORRECT model number Note 8 has been added to your registered devices
    4. Go to the Perks Website
    5. Use the Samsung Account you just registered your Note 8 with
    6. Enter your information, serial number and MAC address (capital letters, no colons)

    This worked for me, I hope it works for you!
    Seems that may be what is happening to me... been getting the runaround about the $25 Play credit for almost 2 weeks, an hour on the phone each time I call, and getting nowhere. In the meantime, I got an accessories discount code via email and the code was invalid when I tried to use it. When I looked again at the email, I noticed that a model number and serial number were listed, so I compared them and they were not a match. Indeed, the model # is the BXAR as you related.

    I have repeatedly told the Reps that I felt these 2 issues were connected, however these 2 promos are handled by 2 different departments and neither knows what the other is doing. Based on your story, it appears I was right. I will try to re-register again in the morning and report back... Thanks so much for sharing your experience, crossing fingers!
    07-10-2013 10:17 PM
  5. tqmcguire's Avatar
    Seems that may be what is happening to me... been getting the runaround about the $25 Play credit for almost 2 weeks, an hour on the phone each time I call, and getting nowhere. In the meantime, I got an accessories discount code via email and the code was invalid when I tried to use it. When I looked again at the email, I noticed that a model number and serial number were listed, so I compared them and they were not a match. Indeed, the model # is the BXAR as you related.

    I have repeatedly told the Reps that I felt these 2 issues were connected, however these 2 promos are handled by 2 different departments and neither knows what the other is doing. Based on your story, it appears I was right. I will try to re-register again in the morning and report back... Thanks so much for sharing your experience, crossing fingers!
    I hope it works for you!

    Posted from my HTC One via Android Central App
    shoeless_LindaB likes this.
    07-10-2013 10:20 PM
  6. Silverdragonrider's Avatar
    How do you do it with a sidekick?
    07-10-2013 11:01 PM
  7. shoeless_LindaB's Avatar
    I hope it works for you!

    Posted from my HTC One via Android Central App
    It worked!!!

    Thanks again for posting this; never in a million years would I have thought to re-register since I already had done so. It didn't fix the discount coupon issue (so far) but I got the Google credit email immediately.

    Another bit of good news, I got a reply on twitter this morning from someone who actually sounded sincere, oh happy day! She said to expect a phone call today or tomorrow, and since this day is done, hopefully tomorrow. I also got a satisfaction survey follow-up call from Samsung asking about my customer service experience and gave them an earful. I won't get back with their twitter account until I receive the phone call though because as much as your info helped me, I'd like to pay that forward and get them to fix their system before someone else goes through the same 2-week nightmare I just did.
    07-11-2013 10:48 PM
  8. tqmcguire's Avatar
    It worked!!!

    Thanks again for posting this; never in a million years would I have thought to re-register since I already had done so. It didn't fix the discount coupon issue (so far) but I got the Google credit email immediately.

    Another bit of good news, I got a reply on twitter this morning from someone who actually sounded sincere, oh happy day! She said to expect a phone call today or tomorrow, and since this day is done, hopefully tomorrow. I also got a satisfaction survey follow-up call from Samsung asking about my customer service experience and gave them an earful. I won't get back with their twitter account until I receive the phone call though because as much as your info helped me, I'd like to pay that forward and get them to fix their system before someone else goes through the same 2-week nightmare I just did.
    Wonderful! I'm glad I could help. Hopefully they straighten out your coupon code for you. I never got that offer but I'm not going to worry about it. I'll just be happy with the Google Play credit.
    07-11-2013 10:54 PM
  9. shoeless_LindaB's Avatar
    I'm not really that worried about it either from the $ standpoint as their stuff is overpriced even with the discount, but if that was in any way connected to the problem I (we) had, they should know about it... plus it's a matter of principle and I'm a bit of a bulldog when it comes to that
    07-11-2013 11:13 PM
  10. Keshuan Brown's Avatar
    Hello i registered my device and was not shown a promotional code my email is [email address removed]
    07-15-2013 01:17 PM
  11. TC93's Avatar
    I had to register twice also. The first time I did it directly on the tablet itself, but never received the email with the $25. So I then used my desktop computer and went to the website to claim it again. It worked the second time.

    One thing I noticed that was different between the two, is the second time there was an extra line asking for my email address, I assume to mail it to. I did not see that when entering it on the tablet, unless I just missed it, but I doubt it.
    07-18-2013 06:03 PM
  12. BoldSaint's Avatar
    Ok, I think I have this figured out. I bought my Note 8 yesterday. When I initially registered my Note on the device I thought everything went fine. I set up a new Samsung account since I've never had one before. I got an email confirmation that I'd registered my Note 8. However when I tried to log in to my account on Samsung.com on my computer just now, it said there was no password associated with my Samsung account. I clicked Forgot Password and instantly received a new password. Then I logged in to my account, still on the computer, under my registered devices it listed only the GT-N5110ZWBXAR which is a Galaxy Tab that I've never owned. I know for a fact I picked the correct model number during registration on the device and I received a confirmation that I'd registered my Note 8. But anyway, I clicked the button "Register A Product" and re-entered my Note 8 information. It went through, I received email confirmation again that I registered my Note 8 but this time the Note 8 actually appeared in my devices under my account. Then I Googled the "note 8 perks" website and entered my information there again. About 1 minute after I hit "Submit" I had the email to redeem $25 Google Play credit.

    To summarize:

    1. Log in to your Samsung Account on a computer (may work from the Note but I wanted to take it out of the equation)
    2. Register your Note 8
    3. Verify your CORRECT model number Note 8 has been added to your registered devices
    4. Go to the Perks Website
    5. Use the Samsung Account you just registered your Note 8 with
    6. Enter your information, serial number and MAC address (capital letters, no colons)

    This worked for me, I hope it works for you!
    This worked for me as well! Thanks for posting!!!!!
    tqmcguire likes this.
    07-19-2013 04:04 PM
  13. corrinapothier's Avatar
    I love free stuff
    07-19-2013 11:52 PM
  14. Aid71's Avatar
    yea, but I wish it was UK as well
    07-20-2013 06:01 PM
  15. Blake Middleton Brapp's Avatar
    Thanks
    tqmcguire likes this.
    07-21-2013 08:29 AM
  16. Pistol Tim's Avatar
    Kool! now how can i recieve the 25$ GP.
    07-23-2013 04:38 PM
  17. bembol's Avatar
    No love for Canadians.
    07-23-2013 10:41 PM
  18. keenan chicoine's Avatar
    Yay I get free google play money
    07-24-2013 12:34 AM
  19. anthonyloar12's Avatar
    i have not recived my credits
    07-24-2013 12:52 PM
  20. Metal Chaos's Avatar
    Anyone get this to work for the AT&T model?


    Edit: Nevermind, found this: https://www.facebook.com/samsungsupp...51425461701213
    07-27-2013 01:31 AM
  21. Belinda Ross's Avatar
    07-27-2013 11:31 AM
  22. Aileen Matalcero's Avatar
    thankyou very much god bless
    07-30-2013 05:29 AM
  23. Martin Harper's Avatar
    When do u get my $25 Google play credit code?

    - - - Updated - - -

    When do u get my $25 Google play credit code?
    08-01-2013 07:34 PM
  24. jwn66's Avatar
    No love for Canadians.
    Yea I spent 30 mins trying then realized.... herp a derp. disapoint
    08-02-2013 02:51 AM
  25. bembol's Avatar
    ^
    I expressed my disappoint with Samsung Canada. All I got was, they are sorry and keep an eye on their promotions web page.
    08-02-2013 10:49 PM
229 1234567 ...

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