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    one028's Avatar

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    Default Cracks in the silver bezel?

    Does anyone have any cracks in the silver bezel that goes around the Note? I have 2, one by the headphone jack, and another on the lower right side...never dropped...its bugs the hell out of me..I baby this thing...
    Attached Thumbnails Attached Thumbnails Cracks in the silver bezel?-img_2020.jpg   Cracks in the silver bezel?-img_2019.jpg  
  2. #2  

    Default Re: Cracks in the silver bezel?

    Couldn't open the thumbnails, so this may not be helpful. Bezel is solid, but in checking it (thanks for that actually) found more short pieces of that clear protective stick-on that Samsung applies to the bezel for shipping. Any chance the edges of that are looking like cracks?
  3. #3  

    Default Re: Cracks in the silver bezel?

    Same issue with mine! I just noticed this crack on the lower left side. This is really weird since I haven't dropped it once. It's protected with a case and always seats safely on a cushioned bag. Could it be the internal hardware that's causing the crack? This is f*ckd.

    Now, is this covered by warranty? Mine is just 5 mos old.
    Last edited by kafph2000; 01-23-2014 at 09:21 PM.
  4. #4  

    Default Re: Cracks in the silver bezel?

    Quote Originally Posted by chpary View Post
    Couldn't open the thumbnails, so this may not be helpful. Bezel is solid, but in checking it (thanks for that actually) found more short pieces of that clear protective stick-on that Samsung applies to the bezel for shipping. Any chance the edges of that are looking like cracks?
    I just took mine out of the case that it has been in since I got it and found some of the protective plastic still on the edges which looked like a small crack, not a pronounced as the pictures, but the remaining edge on one was near the headphone jack. Scrape the edge of what appears to be a crack and see of the plastic coating comes up.
  5. #5  
    jillstacey's Avatar

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    Default Re: Cracks in the silver bezel?

    Hi! My Samsung S4 suddenly sported a crack near the power button earlier last week. Never dropped it or anything. The crack just appeared out of nowhere and it extends to the area covered by the back panel. I'm on the AC app, can't upload a pic.

    I brought it to a Samsung service center, because it's still under parts and service warranty, but they won't replace the bezel unless I pay $39 for it. They said it's because the damage is only cosmetic. They basically said that it doesn't really matter if the thing cracked on its own; it's cosmetic, and they can't and won't cover it.

    I was SEETHING. Know any good argument I could make for them to cover it? I really don't want to pay for something the hardware did on its own. -_-*

    Posted via Android Central App
  6. #6  

    Default Re: Cracks in the silver bezel?

    Quote Originally Posted by jillstacey View Post
    Hi! My Samsung S4 suddenly sported a crack near the power button earlier last week. Never dropped it or anything. The crack just appeared out of nowhere and it extends to the area covered by the back panel. I'm on the AC app, can't upload a pic.

    I brought it to a Samsung service center, because it's still under parts and service warranty, but they won't replace the bezel unless I pay $39 for it. They said it's because the damage is only cosmetic. They basically said that it doesn't really matter if the thing cracked on its own; it's cosmetic, and they can't and won't cover it.

    I was SEETHING. Know any good argument I could make for them to cover it? I really don't want to pay for something the hardware did on its own. -_-*

    Posted via Android Central App
    Just proves how CRAPPY Samsung can be. Thanks for sharing this. Now, I have an idea what to expect when I bring it to the service center. Samsung is getting crappier as they release more models.

    And btw, my curse to those service personnel saying that's it just cosmetic and they won't repair it. -_-

    PS: This would be the third time I will be bringing it to the svc. First is a defective screen (it has some light bleeding), second is a defective battery (loses power in just 2hrs), then this. Geeez, hope I didn't waste my money on this. iPad mini could have been more bang for the buck..
    Last edited by kafph2000; 01-26-2014 at 08:04 PM.

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