Samsung Galaxy Note 8.0 Screen Problem

[Bigdogbob72]

Tablet is 5 or 6 months old and When plugging in charger this morning the screen went from normal to just lines. What has happenend how do I fix this?

 

[Bigdogbob72]

After checking on it a few times it went back to normal. Not sure what happened.

 

[Bigdogbob72]

Same problem came back and now has been like this for 5 days. Anybody else experience this?

 

[PeterRH]

I have a similar problem, also on a Galaxy Note 8 (SGH-I467 model). It happens on boot-up and if I repeadedly boot the tablet up it will eventually boot up OK but it can take 20 or 30 boot-up attempts. When it does evenually boot up OK it works fine in every repect (both in terms of apps and display) but if I switch the tablet off (other than briefly) it happens again. The screen looks simlilar to yours (apart from the white horizontal line) in terms of the bands of colour which resemble the colours in the actual start-up screen. I posted details on the xda forum in November and in spite of nearly 300 views of my post no one has come up with an explanation of what's going on. Hence I'll be keen to see if anyone can explain it on this forum and hopefully suggest a fix. I'm tempted to think its not a screen problem because when it does boot up OK I can use it for several hours without any problem whatever.

 

[exscentric]

You may well have tried this but if not -- next time it is bad try tapping around one front/sides/back and see if it changes. Also if that does not show anything take opposing corners and try torquing the unit slightly and see if it changes. If either makes changes I'd guess internal connection problem between unit and display.

If no one comes up with better suggestions you can reset to factory to be sure it isn't software problem. First! When it is working backup everything because a reset will wipe your data and apps out. Then go to settings, device I think it is (don't have my unit with me) and look for reset to factory or something similar and reset the thing to out of box condition.

You could also check for updates. It might be a newer firmware would help.

 

[PeterRH]

Thanks, I'd already tried a factory reset and clearing the cache and no change to the screen problem. I'd also tried tapping all round the screen as I also wondered if it could be a problem with an internal connection. I'll try this a bit more harshly including torquing the screen. However, the fact that the screen problem doesn't happen when the tablet is in use might suggest this isn't the problem.

 

[tf245yay]

I had a computer with a similar problem (distorted screen). What you are doing is just a temporary fix. This is most likely a problem with the on-board video card and you will need to send it in for repair.

 

[nofai]

My note8 lte rogers is acting excatly the same . I dont need to restart it to make it work. I just turn the screen on and off. And sometime the screen will work by itself from 1 to 10000 times depands on luck. Tried hardreset, flash firmware. No hope... and hopeless.

 

[fariba ahadi]

Hi
I have no screen on my sumsung galaxy note 8.0 tablet.. No icons on screen all I can see is black and white lines

 

[William Salch]

Same problem. 5 month old tablet. Screen blanks with lines. Turn it off for a few minutes and it works for 5 minutes then zap. Either a bad connection or voltage problem overheating the connector

 

[tf245yay]

I sent my tablet back to Samsung for repair and they did it for free. After that, the problem seems to be fixed.

 

[Bea Meloni]

So drum roll please. It's because the battery is cold! No really stop laughing so hard. While your sitting just slide it under your thigh for 3 or 4 min. Or place it over the heater vent with the screen side down. NOT over one on High or the gas vent! I know your still laughin, but when you stop pass the word.

Smiles

 

[Christa Du Toit]

Hi, I actually have the same problem on my Note 8 model GT-N5100. It became worse over the last 2 weeks, I can hardly work on it for 5 minutes before the screen only shows lines. (usually in the colors of whatever I was working on. And it is very hot to the touch on the left hand side of the tablet. When I torque the screen a bit, it will look normal again, but as soon as I let it go it goes back to lines again. When taking a screenshot while it only shows lines, the screenshot shows the actual screen detail, not the lines. Is it the digitiser? Or maybe the on board video card as suggested? There are no cracks on the screen.

I love this tablet, but this is extremely frustrating.