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  • 2 Post By intelkw
  1. Thread Author  Thread Author    #1  

    Default "DEVICE OVERHEATING" Message and Apps Closing

    Hi, anyone else been having issues with a "Device Overheating" message and the tablet closing all active apps? No matter how few or many apps I have running, several times a day all my apps are closed and I get the Device Overheating warning message. Physically the device doesn't seem warm at all. Also, I didn't start experiencing the problem until the Kitkat update.

    Finally called Samsung and after having me do a system re-boot it's still doing it. So I'm shipping it off tomorrow to be repaired. Just curious if anyone else had the issue and if it was resolved with Samsung.Thanks in advance!
    Munghtwe and ironhide98 like this.
  2. #2  
    Golfdriver97's Avatar

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    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    Not sure what that could be. Let us know what happens.
  3. #3  
    singersorel's Avatar

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    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    Quote Originally Posted by intelkw View Post
    Hi, anyone else been having issues with a "Device Overheating" message and the tablet closing all active apps? No matter how few or many apps I have running, several times a day all my apps are closed and I get the Device Overheating warning message. Physically the device doesn't seem warm at all. Also, I didn't start experiencing the problem until the Kitkat update.

    Finally called Samsung and after having me do a system re-boot it's still doing it. So I'm shipping it off tomorrow to be repaired. Just curious if anyone else had the issue and if it was resolved with Samsung.Thanks in advance!
    Yep, I'm having the same problem on my galaxy note 8.0. I didn't call Samsung yet, I figured I'd check if this was a known issue. It apparently is. I'll see what they say.
  4. #4  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    Same here. At those times the device does get real hot even when all I'm doing is surfing the net.
  5. #5  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    I was just curious as to what happened after Samsung "fixed" your note 8.0 as I am having the same issue when we are watching YouTube videos. If my kids use it for longer than 1 hour it starts to flicker (screen) and we either have to put it in front of the fan or turn it off completely as it says that its overheating. It does feel warm on one side so I don't know but I would love to have a fix for this.
  6. #6  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    I also had this issue which started after I upgraded to Kitkat 4.4.2. My Note 8 has been back to Samsung twice, the first time they simply flashed the software to reset it but it kept happening. The second time Samsung diagnosed a faulty battery which they replaced under warranty. So far (one week later) I have not had the 'device overheating' messages.
    My advice would be to get it sent back to them and to keep pushing for a fix.
  7. #7  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    Quote Originally Posted by tarrumpit View Post
    I also had this issue which started after I upgraded to Kitkat 4.4.2. My Note 8 has been back to Samsung twice, the first time they simply flashed the software to reset it but it kept happening. The second time Samsung diagnosed a faulty battery which they replaced under warranty. So far (one week later) I have not had the 'device overheating' messages.
    My advice would be to get it sent back to them and to keep pushing for a fix.
    This could be what is wrong with mine. Have been getting the overheating message randomly, usually playing games. But if I leave it on the charger.. I can play for hours without getting the message once.

    Posted via Android Central App
  8. #8  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    Mine is doing the same thing. Including the flickering screen.

    Posted via the Android Central App
  9. #9  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    Did anyone figure out what the issue is?

    Thanks!
  10. #10  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    I have the same problem. When the "Device Overheating" sign appears, my "Battery Doctor" app, shows which apps have been running in the background - there are usually more than 40 apps running by themselves! I have to push the "Fix" button to turn them off and then my screen shows that the temperature has dropped by 1-3 degrees. However, my question is, WHY are those apps running in the background? Can I do anything to stop them? They are not apps I would like to delete, but I would like to know when they start.
  11. #11  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    new to forums so excuses if I do something wrong. I had same overheating message on my tablet. took it in to Samsung repair centre here in wa. they are now telling me it has been "rooted" or "routed" and will not fix it unless I pay. also they will not return it unless I pay a "service fee". just thought you ought to know !
  12. #12  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    Quote Originally Posted by i3droid View Post
    I was just curious as to what happened after Samsung "fixed" your note 8.0 as I am having the same issue when we are watching YouTube videos. If my kids use it for longer than 1 hour it starts to flicker (screen) and we either have to put it in front of the fan or turn it off completely as it says that its overheating. It does feel warm on one side so I don't know but I would love to have a fix for this.
    Having the same issue here..
  13. #13  
    NJS5's Avatar

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    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    I had the same overheating problem and a shut down that would not power up again along with a screen overlay after factory reset after upgrading to Kitkat.I visted a Samsung tech who stated a root would fix the screen overlay..however..you will lose all factory warrantees. So, I called Samsung who said they were not aware of this problem. It has not been reported to them Sent my Note 8 to them. Received it back 2 days later..fixed..cost $199!!!
    Works fine now. The invoice stated " new data link cable, and parts and labor. "
    Using a non issued or approved Samsung charger Symtoms include:
    No power
    Power cycles (Device powering on and off )
    Charging problems
    Flickering.
    I sent the cable that can with the Note 8!
    Hope this helps you avoid a costly repair.
  14. #14  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    Ok, i'm having the same issues also with device overheating. I've performed a factory reset with default apps and still same problem. This basically renders the device useless. I am wondering how much it costs to send it in for repair and if its even worth it to fix. Extremely disappointed here and this experience will make me a SamSung Hater and switch over to Apple's iPad instead.
  15. #15  
  16. #16  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    Quote Originally Posted by intelkw View Post
    Hi, anyone else been having issues with a "Device Overheating" message and the tablet closing all active apps? No matter how few or many apps I have running, several times a day all my apps are closed and I get the Device Overheating warning message. Physically the device doesn't seem warm at all. Also, I didn't start experiencing the problem until the Kitkat update.

    Finally called Samsung and after having me do a system re-boot it's still doing it. So I'm shipping it off tomorrow to be repaired. Just curious if anyone else had the issue and if it was resolved with Samsung.Thanks in advance!
  17. #17  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    Quote Originally Posted by intelkw View Post
    Hi, anyone else been having issues with a "Device Overheating" message and the tablet closing all active apps? No matter how few or many apps I have running, several times a day all my apps are closed and I get the Device Overheating warning message. Physically the device doesn't seem warm at all. Also, I didn't start experiencing the problem until the Kitkat update.

    Finally called Samsung and after having me do a system re-boot it's still doing it. So I'm shipping it off tomorrow to be repaired. Just curious if anyone else had the issue and if it was resolved with Samsung.Thanks in advance!
  18. #18  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    Mine does the same. I had added a memory card. I was told to format it, which I did, made no difference, neither did removing it. Frustrating fault that nobody, including Samsung tech dept don't appear to be able to solve.
  19. #19  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    simply put it in a cool place for somedays,it should solve the problem,it solved it for me
  20. #20  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    Quote Originally Posted by android dviser View Post
    simply put it in a cool place for somedays,it should solve the problem,it solved it for me
    have you put it on or off when you putted in a cool place
  21. #21  

    Default Re: "DEVICE OVERHEATING" Message and Apps Closing

    are these issues solve or what???:-

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