Auto Mute?

[NotAnAppleGuy]

I'm on Sprint. Does anyone else have an issue where the phone just auto mutes while talking? I have noticed at times that the screen is active at times while on the phone which could be the problem but, when the phone does auto mute and I pull up the screen, the phone is not muted but the person I'm talking to can't hear me.

Posted Via Galaxy Note Edge. Yea, the phone is perfect...

 

[itguyjax8430]

I'm on Sprint. Does anyone else have an issue where the phone just auto mutes while talking? I have noticed at times that the screen is active at times while on the phone which could be the problem but, when the phone does auto mute and I pull up the screen, the phone is not muted but the person I'm talking to can't hear me.

Posted Via Galaxy Note Edge. Yea, the phone is perfect...

Could it be the connection vs the phone auto muting?

 

[neoberry99]

I'm on Sprint. Does anyone else have an issue where the phone just auto mutes while talking? I have noticed at times that the screen is active at times while on the phone which could be the problem but, when the phone does auto mute and I pull up the screen, the phone is not muted but the person I'm talking to can't hear me.

Posted Via Galaxy Note Edge. Yea, the phone is perfect...

Yes it happens to me frequently. Do you use a flip cover?

Posted via the Android Central App

 

[NotAnAppleGuy]

Yes it happens to me frequently. Do you use a flip cover?

Posted via the Android Central App

Not at all. I have a UAG case. It hasn't happened recently but for a while it was maybe one in every four calls. Very strange.

Posted Via Galaxy Note Edge. Yea, the phone is perfect...

 

[micheldun]

This happens to me quite often, nearly half of my calls. Have not figured out why at all. I am on ATT so I assume it is a Samsung issue.

 

[sassyhottpepper]

I'm with at&t and I'm having the same problem. It's frustrating. Has anyone found a fix?

Posted via the Android Central App

 

[NotAnAppleGuy]

I have semi found the culprit. Still experimenting but all evidence is pointing to the proximity sensor.

Posted Via Galaxy Note Edge. Yea, the phone is perfect...

 

[dorrien12]

I'm on the A as well and it happens to me too, on my Note 3, just got the edge, hasn't happened yet.

 

[sassyhottpepper]

The proximity sensor? Hmm. Keep us posted, please. I know I took off my folio case and put on default back cover 5 days ago. I have only had one instance of not being heard since then. I think I could have been in a bad spot at that time. Still waiting to see if my case was the culprit for me.

Posted via the Android Central App