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  • 1 Post By wintertrader
  1. Thread Author  Thread Author    #1  

    Default Samsung Note Pro 12.2: Screen flickering problems

    Just an FYI to all I returned my note 12.2 pro to best buy and exchange it for a new one due to screen flickering problems I had while watching movies or just reading in general on the web. I had only had it for no longer than three weeks and was experiencing screen flickering. Other than that another great product from samsung. Best buy exchange it with no questions asked. For the same one I had. Hope this helps for people with the same problem.

    Posted via Android Central App
  2. #2  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    I just had this exact same issue this weekend. I started YouTube, and the entire screen was flickering very bad, not just the window of the video, but the entire screen. I then closed YouTube, and opened up Break, played a video on there and had the same issue. I restarted the tablet, and the problem hasn't returned, but now wondering if I should return it since I'm still within my window to do so.
  3. Thread Author  Thread Author    #3  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    I would suggest you return it and exchange it for a new one since you r within your warranty period. U would be foolish not to. I did mine with no questions asked.
  4. #4  
    akuma13's Avatar

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    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    I had the same issue with my Pro I bought on amazon.com. I exchanged it for another one and it started again this week. What could be causing this?
  5. #5  
    jedtron's Avatar

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    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    I also had the problem with screen flickering. I did restart it and it has not re appeared yet. Hopefully it's a one time occurrence and doesn't come back

    Posted via Android Central App
  6. #6  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    I have this problem when I watch the video on NYTimes that comes with note pro. Restart will fix it temperorily but it will come back after some time. I suspect it's because I have too many chrome tabs opened which drained the memory. I believe it's a software bug not a hardware issue. For those of you who fixed it by reset or replace a new one, please let us know if the problem reoccurs.
  7. #7  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    Pretty sure it's fixed in the latest update.....haven't had an issue since

    Posted via Android Central App
    Sent from the Note3, or the big ol' 12.2 PRO
  8. #8  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    Quote Originally Posted by jackwagon06 View Post
    Pretty sure it's fixed in the latest update.....haven't had an issue since

    Posted via Android Central App
    NY Times App got upgraded to 3.8.2 from 3.8.0 but the problem is still there.
  9. #9  
    RussBad's Avatar

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    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    Quote Originally Posted by limuobai View Post
    NY Times App got upgraded to 3.8.2 from 3.8.0 but the problem is still there.
    It's not an app update problem. I had this issue for awhile, then updated to the latest firmware with stability updates (4.4.2 Build P900UEU1ANC5) and the flickering has not reappeared.
  10. #10  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    Hmm... I have the exact version and build that you have but the problem persists. It seems to be less frequent though.
  11. #11  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    I am also too having this issue when waching videos/

    Any updates on a fix for this?

    Thanks
  12. #12  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    Samsung tech support suggested factory reset and re download everything but still not working. We should let NY Times put some pressure on samsung. In the meantime, I'll just restart when the problem happens.
  13. #13  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    If you do a factory reset, is there a quicker way to reload everything back on with out going to the Play Store and re-downloading. I have been having issues with Netflix Streaming and YouTube, both having flickering screens.

    Also, i have seen several of you mention a "restart". Is that a Hot reboot that i am unaware of or just hitting the power button to turn off the unit and then turning it back on?
  14. #14  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    Quote Originally Posted by bwasp View Post
    If you do a factory reset, is there a quicker way to reload everything back on with out going to the Play Store and re-downloading. I have been having issues with Netflix Streaming and YouTube, both having flickering screens.
    Yes, create a Sumsung account which will 'record' all your apps. After factory reset, Samsung account will sync all your apps back in the note pro.

    Quote Originally Posted by bwasp View Post
    Also, i have seen several of you mention a "restart". Is that a Hot reboot that i am unaware of or just hitting the power button to turn off the unit and then turning it back on?
    When you hold down the power button, there will be a pop up screen. Pick 'Restart', that will fix the problem for a couple of days.
  15. #15  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    Quote Originally Posted by purpleclad View Post
    I just had this exact same issue this weekend. I started YouTube, and the entire screen was flickering very bad, not just the window of the video, but the entire screen. I then closed YouTube, and opened up Break, played a video on there and had the same issue. I restarted the tablet, and the problem hasn't returned, but now wondering if I should return it since I'm still within my window to do so.
    Hi PurpleClad, did you exchange your tablet finally ? I called Samsung for the same issue I experienced while watching Netflix and You tube and they suggested a hard reset but the flickering is still there at boot time. The flickering while netflixing and youtubing might return.
  16. #16  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    To fix flickering in video:

    Enable developer options in settings (go to about device and tap Build Number 7+ times).

    In developer options, under hardware-accelerated rendering, check "turn off hardware overlays". You can also check "force GPU rendering", but I've found the former is all that's necessary.
    Thanked by 2:
  17. #17  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    Quote Originally Posted by uhisthisonetaken View Post
    To fix flickering in video:

    Enable developer options in settings (go to about device and tap Build Number 7+ times).

    In developer options, under hardware-accelerated rendering, check "turn off hardware overlays". You can also check "force GPU rendering", but I've found the former is all that's necessary.
    Thank you so much. I really appreciate.
  18. #18  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    Quote Originally Posted by wintertrader View Post
    Thank you so much. I really appreciate.
    You're welcome
  19. #19  
    arthrog's Avatar

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    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    I had the same problem, just bought it refurbished for 399.00 went into developer mode and all is well.

    Thanks man!!!!
  20. #20  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    I've sent my pro 12.2 back to samsung, had the screen replaced the first time, the motherboard the next, all to no avail. However, the resolution posted by "uhisthisonetaken" worked. So awesome sir, thank you!
  21. #21  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    I for one as glad your issue is fixed but embarrassed for the troubles you have had. Samsung tech support lines should be way more helpful then they were. This is getting bubbled up..

    Posted via Android Central App
  22. #22  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    Hey guys - try with the tablet plugged in and on battery - I have found that the problem only occurs on mine when the tablet is not plugged into the charger.
  23. #23  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    What also has been known to cause this is power saving mode- when the cpu and graphics are slowed it can not process things and it fails.

    Posted via Android Central App
  24. #24  

    Default Re: Samsung Note Pro 12.2: Screen flickering problems

    Mine seems to be power related too. When the battery is low the flicker starts. I never thought to disable Power Saving Mode. I'll try that next time and see if that helps

    Sent from my SM-P900 using Tapatalk

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