[Viper5646]

When opening my SMemo all I get is a Black screen and 2 seconds after I open it I get the error SMemo stoped Working

[btswein]

Try clearing the data/cache for SMemo and see what happens.

Sent from my phablet.

[Viper5646]

Thanks for your reply
I have cleared the data cache but the problem still existes

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[adipabeta]

Try clear cache from recovery,

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[Viper5646]

Thanks for your reply
How do clear the cache from the memory


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[adipabeta]

Off your note,
press and hold volume up+home+power button,
When logo samsung appear release power button,
But still hold volume up and home till an android logo come up then release them,

Move up and down with volume button,
Click with power button,

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[Viper5646]

Thanks for yor reply but still doesnt work.
I guess my other option is to reset it to factory settings

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[GMJeff]

Did you update your note with the last os update?

I was under the impression that Samsung eliminated s memo and updated it to s note across all of their devices.

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[Viper5646]

No I havent I'll try that.
just hope I wont loose all my notes
If they did replaced SMemo Is there a way to recover my notes and add them to SNote▪


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