SMemo Stoped working error

[Viper5646]

When opening my SMemo all I get is a Black screen and 2 seconds after I open it I get the error SMemo stoped Working

 

[anon(156377)]

Try clearing the data/cache for SMemo and see what happens.

Sent from my phablet.

 

[Viper5646]

Thanks for your reply
I have cleared the data cache but the problem still existes

Sent from my SGH-I747M using Android Central Forums

 

[adipabeta]

Try clear cache from recovery,

Sent from my GT-N7000 using Android Central Forums

 

[Viper5646]

Thanks for your reply
How do clear the cache from the memory


Sent from my SGH-I747M using Android Central Forums

 

[adipabeta]

Off your note,
press and hold volume up+home+power button,
When logo samsung appear release power button,
But still hold volume up and home till an android logo come up then release them,

Move up and down with volume button,
Click with power button,

Sent from my GT-N7000 using Android Central Forums

 

[Viper5646]

Thanks for yor reply but still doesnt work.
I guess my other option is to reset it to factory settings

Sent from my SGH-I747M using Android Central Forums

 

[GMJeff]

Did you update your note with the last os update?

I was under the impression that Samsung eliminated s memo and updated it to s note across all of their devices.

Sent from my SAMSUNG-SGH-I317 using Android Central Forums

 

[Viper5646]

No I havent I'll try that.
just hope I wont loose all my notes
If they did replaced SMemo Is there a way to recover my notes and add them to SNote▪


Sent from my SGH-I747M using Android Central Forums