Last night I did the update, and it said it was successful. BUT, the screen was still stuck in that updating stage. I didn't think to much about it, and stupidly restarted my phone. Fast forward to now, my phone keeps rebooting nonstop. I can't even access the home screen anymore, and if I do, it's just a black screen and it reboots immediately. The home screen button still works, and I have to search the web by doing that.
I've tried to factory reset, and still no luck. There was a message that popped up saying 'Unfortunately, the process .com.android.phone has stopped working'. I've had this phone for about a year, and have never had the problem(I don't even have a warranty, just in case it's a hardware problem) and I was wondering if I can redo the update to fix the problem(if it can be fixed) Please help!!
I've tried to factory reset, and still no luck. There was a message that popped up saying 'Unfortunately, the process .com.android.phone has stopped working'. I've had this phone for about a year, and have never had the problem(I don't even have a warranty, just in case it's a hardware problem) and I was wondering if I can redo the update to fix the problem(if it can be fixed) Please help!!