Hi,
My Note 3 had this problem before in Kit Kat but it went away. Now with Lollipop is back.
I go to restart my phone and it just locks up. When i hold power, it vibrates twice, then the blue light pulses, then the white lights adjacent to the home button light up and then sometimes another vibration. In the past if i let the battery run completely down and let it sit all night it would start again but this time that isn't working. Obviously, i can't start in safe mode because there is no Galaxy screen coming on at all.
The battery is fine, the charger is fine. This is a software problem.
Any suggestions? Please oh please.
My Note 3 had this problem before in Kit Kat but it went away. Now with Lollipop is back.
I go to restart my phone and it just locks up. When i hold power, it vibrates twice, then the blue light pulses, then the white lights adjacent to the home button light up and then sometimes another vibration. In the past if i let the battery run completely down and let it sit all night it would start again but this time that isn't working. Obviously, i can't start in safe mode because there is no Galaxy screen coming on at all.
The battery is fine, the charger is fine. This is a software problem.
Any suggestions? Please oh please.