[wfdavis87]

I upgraded my Galaxy s2 skyrocket to ICS. It seems to have installed ok. But now when I connect to Kies I can view my music, photos, video no problems. But when I click on contacts it loads to 100% then Kies turns gray and is totaly locked up. I have to start task manager to close it.
I've uninstalled and reinstalled Kies, installed Galaxy S2 skyrocket USB drivers. I even tried it on another computer, but it still locks up when trying to view contacts. Anyone have any idea what is going on?
Thanks for reading.

[Reto Castellazzi]

The very same happens on my Galaxy S3 with the latest version of Kies.

I have not yet found out why. I have experimented with re-installing Kies on my Windows 7 PC and even with a factory reset of my S3. The effect remains, as soon as I click on a tab of the contacts (Mobile....SIM) Kies shows loading contacts and when the counter reaches 100% Kies dims and hangs.

I do not think this has to do with my S3. While searching for a solution, I installed Kies on two Windows XP PCs in our household. There Kies can display all S3 contacts without hanging.

Unless someone posts a solution here, I will wait for a newer version of Kies and pray...

[Reto Castellazzi]

There have been quite a few issues posted on several forums about Samsung Kies not liking the presence of .NET framework 4.5.
I removed .NET framework 4.5 of my Windows 7 Home Premium PC today and voila, Kies is not hanging anymore when viewing phone contacts.

I have read on several forums that removing .NET framework 4.5 has solved other problems with Kies as well. E.g. when your phone is not recognized by Kies.

Windows 7 comes with .NET framework 3.5 Service Pack 1 as part of the operating systems. And that seems to be the version Kies likes most.

[gargoyle_48770]

if you backup your contacts to your google account which i think is default on most android devices you can go to your google acount on your website and look at your contacts change them or just fiddle with them there. i found it alot easier than using kies

[Wayne Davis]

It's working now. Kies just updated and I'm using windows 8. I'm not sure which one or both fixed the problem. But everything is working fine now.

Thanks for the posts