1. thegatekeeper2012's Avatar
    Connect to my phone (Galaxy SII) - Kies notifies new firmware is available
    Firmware upgrade to 4.0.3 worked like a charm.....
    But that upgrade apparently did something bad to Kies.

    As per usual I started my daily backup - Kies prepares backup - and suddenly this message pops up on the phone
    unfortunately, wssyncmlps has stopped

    Tested with Mac and Windows produces the same error. Backup is not possible.

    Question 1: What has happened here and how can that be fixed?

    Question 2: Any alternatives to Kies?

    Phone was purchased at a Samsung store in Hong Kong

    Thanks for any advise
    04-28-2012 08:25 PM
  2. thegatekeeper2012's Avatar
    this is the correct error message:
    unfortunately, wssyncmlnps has stopped
    04-28-2012 10:04 PM
  3. thegatekeeper2012's Avatar
    installed firmware:

    PDA:LPG / PHONE:LPG / CSC:LPG (TGY)
    04-28-2012 11:05 PM
  4. dmulefan's Avatar
    i hate Kies
    06-28-2012 08:29 PM
  5. jer007's Avatar
    http://www.galaxyforums.net/forum/ga...html#post93422

    Clear LogsProvider cache solves the problem. Well, "solves"...
    12-30-2012 05:43 PM
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