So I've installed kies for the 5th time and I'm still having the same problem; I am pretty sure I did everything correctly. I downloaded kies and installed the necessary drivers, but when I plug in my phone Via USB nothing happens. There is no recognition what so ever that my phone is plugged in by the computer or the program. On my phone it says it's charging but I've watched video tutorials and seen a USB symbol appear. What went wrong. I've tried using different USB pugs but to no avail. Please help.