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  1. Thread Author  Thread Author    #1  

    Default Galaxy S2: Phone went into factory mode now all files have vanished

    I still have my apps, texts, contacts, memo etc but all the pics, videos, music, docs are completely gone. Some of the folders are in My Files but it's all empty.

    Where have my files gone? Is it possible to get them back?
    Last edited by NotJustAPhone; 03-11-2014 at 12:07 PM.
  2. #2  
    UJ95x's Avatar

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    Default Re: Phone went into factory mode now all files have vanished

    Quote Originally Posted by Twistnturn View Post
    I still have my apps, texts, contacts, memo etc but all the pics, videos, music, docs are completely gone. Some of the folders are in My Files but it's all empty.

    Where have my files gone? Is it possible to get them back?
    Welcome to Android Central
    Did you have that data in the external SD card? That's the only reason I can imagine for why you'd lose that while keeping the rest of it. If the card was formatted, it's unlikely that it can all be retrieved

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
  3. Thread Author  Thread Author    #3  

    Default Re: Phone went into factory mode now all files have vanished

    Hi thanks. It was all saved internally which is why I don't understand what happened.

    The battery died and a message said it was in factory mode and was downloading target and not to switch off. After it finished the phone came back on and was working fine. But laterm on I went to watch a video and it said No files. I cheeked gallery and music and all said the same.

    I'm so confused.
  4. #4  
    UJ95x's Avatar

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    Default Re: Phone went into factory mode now all files have vanished

    Quote Originally Posted by Twistnturn View Post
    Hi thanks. It was all saved internally which is why I don't understand what happened.

    The battery died and a message said it was in factory mode and was downloading target and not to switch off. After it finished the phone came back on and was working fine. But laterm on I went to watch a video and it said No files. I cheeked gallery and music and all said the same.

    I'm so confused.
    Don't know why it would delete only the music and pics/videos then. If you plug it into a computer, do you see any of the files there?

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
  5. Thread Author  Thread Author    #5  

    Default Re: Phone went into factory mode now all files have vanished

    I tried that but shows the same as what's on the phone. All the storage has been freed :/
  6. #6  
    Golfdriver97's Avatar

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    Default Re: Phone went into factory mode now all files have vanished

    There is an app called disk digger. That might help. I think you need to be rooted. However if the downloading action rewrote the internal, then it won't recover anything.

    Sent from my Nexus 5 using AC Forums mobile app

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  7. Thread Author  Thread Author    #7  

    Default Re: Phone went into factory mode now all files have vanished

    Hi. Do you know why it went into factory mode and what it actually downloaded?

    Everything is lost

    But I'll look into that app. Thanks.
  8. #8  
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    Default Re: Phone went into factory mode now all files have vanished

    Quote Originally Posted by Twistnturn View Post
    Hi. Do you know why it went into factory mode and what it actually downloaded?

    Everything is lost

    But I'll look into that app. Thanks.
    Offhand, I have no idea why or what downloaded. First I have ever heard of this.

    From a SlimKat Tab 2....perhaps not far from you

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
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  9. Thread Author  Thread Author    #9  

    Default Re: Phone went into factory mode now all files have vanished

    The message was

    FACTORY MODE PRODUCT NAME: SGH-I9000
    CUSTOM BINARY DOWNLOAD: NO CURRENT BINARY: SAMSUNG OFFICIAL
    Downloading... Do not turn off target!!

    Never seen that before.
  10. #10  
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    Default Re: Phone went into factory mode now all files have vanished

    Quote Originally Posted by Twistnturn View Post
    The message was

    FACTORY MODE PRODUCT NAME: SGH-I9000
    CUSTOM BINARY DOWNLOAD: NO CURRENT BINARY: SAMSUNG OFFICIAL
    Downloading... Do not turn off target!!

    Never seen that before.
    That is the download mode screen. Not sure why it went there.

    Sent from my Nexus 5 using AC Forums mobile app

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
  11. #11  
    UJ95x's Avatar

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    Default Re: Galaxy S2: Phone went into factory mode now all files have vanished

    Don't know why that would have deleted any of your stuff, especially since it was only the music and pictures

    Sent from my Galaxy S4 running SlimKat 4.4.2
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan

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