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  1. #51  

    Default Re: iBOLT Vehicle Dock for S III

    I wonder if MikaelPe has any info on this???
  2. #52  

    Default Re: iBOLT Vehicle Dock for S III

    I'm not sure what to make of the issue. Obviously something degrades or goes wrong.

    It works great as a dock.

    It works great to fix the Bluetooth issue while using AUX

    It works great to charge your phone.

    But it doesn't not work great to do all of those things at once (which, ironically, is what it is exactly meant to do).

    I'm keeping it and I guess I'll just plug it in to charge my phone when I don't mind static in my left speaker and sound in my right. Everything short of that, it works fine.

    Oh well.
  3. #53  

    Default

    Can anyone confirm if the dock will accept the phone with an Otter Box Defender case? I have seen references to the commuter case but not the defender.

    Sent from my SCH-I535 using Android Central Forums
  4. Thread Author  Thread Author    #54  
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    Default Re: iBOLT Vehicle Dock for S III

    Unfortunately the Otterbox Defender does not work. The Commuter is the largest case that works with our Dock... Sorry!:-)
  5. Thread Author  Thread Author    #55  
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    Default Re: iBOLT Vehicle Dock for S III

    Deputydog95, the fact that the battery charge goes up about 1% every 10 minutes or so when you are running everything has nothing to do with the Dock or the charger. The phone itself draws a lot of power with the screen turned, GPS chipset, WiFi, cell radio and whatever other applications that we all have running. When running especially Navigation and streaming music the phone processor itself is also working constantly, thus the heavy draw on the battery.

    To optimize battery life when driving I have found the following to work well: Download an application like "Advanced Task Killer" and make sure you are actually running only the apps in the background that you want to run. Many of us have 10 or 20 apps "open" in the background, consuming unnecessary power.

    2:nd: Turn off WiFi when driving. This is quick since you just have to pull down the screen, no reason to go into settings and mess around. If you are not actively using GPS, turn this off as well.

    3rd: Go into settings-Display-Brightness and set the screen to automatic or to 2/3 brightness.

    I hope the above tips helps...?
  6. Thread Author  Thread Author    #56  
    MikaelPe's Avatar

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    Default Re: iBOLT Vehicle Dock for S III

    Notravy, fill out the form available on our ibolt.co website under "contact us" and we'll make sure we take care of this. As other people have said, you paid for and it works great for 1.000's of people already.
  7. #57  

    Default Re: iBOLT Vehicle Dock for S III

    Quote Originally Posted by deputydog95 View Post
    Anyone else find that if you're running the gps with the screen on all the time, that the phone doesn't really charge? The phone shows it's charging, but it's almost as if the screen and gps and internet connectivity are such a drain that it basically just maintains. My battery went up about 5% after being plugged in for an hour. It's not losing, so that's a good thing, But it would be nice if you had a fresh charge when you were done with your road trip.
    Quote Originally Posted by MikaelPe View Post
    Deputydog95, the fact that the battery charge goes up about 1% every 10 minutes or so when you are running everything has nothing to do with the Dock or the charger. The phone itself draws a lot of power with the screen turned, GPS chipset, WiFi, cell radio and whatever other applications that we all have running. When running especially Navigation and streaming music the phone processor itself is also working constantly, thus the heavy draw on the battery.
    ...
    It really gets to the point I was trying to make in post 37. The way the USB charging spec is written a (non-apple) USB charger tells the device (be it phone/tablet/or other) that it is OK to draw more than 0.5A by shorting the data lines together. So if the data lines are shorted the phone knows it can draw up to 1.5A, and if the data lines are not shorted together the phone will only draw 0.5A.

    Since in this instance the data lines carry the left and right audio channels I don't think the phone CAN know that it is attached to a dedicated USB charger so the phone's charging circuit won't draw the maximum amount of power it otherwise could.

    MikaelPe, you might run this by one of your engineers and confirm this, but I'm pretty sure that this is what is going on.
  8. #58  

    Default Re: iBOLT Vehicle Dock for S III

    Largely based on the recommendations in this forum I changed my phone case to the smaller Incipio case and acquired the iBolt dock for my Galaxy S3. The 9 foot cable if plugged directly into the phone does play audio through my AUX in, and does charge the phone. If I plug the 9 foot cable into the dock, the blue light does come on.

    When I connect the short connector to the phone, even with the blue light on, I get no audio, and it does not charge, S-Voice does not launch and the phone does not recognize it is docked. In short the dock itself appears to be defective.

    As I say, with the 9 foot cable connected directly it charges and audio works so I am fairly certain it is the short connector having the issue. Very disappointing. For now I will just plug the 9 foot cable directly in and use the dock as a glorified hands free holder but I have to say I don't think I will buy another iBolt product.

    Robert Porter
  9. #59  

    Default Re: iBOLT Vehicle Dock for S III

    Quote Originally Posted by rbruceporter View Post
    Largely based on the recommendations in this forum I changed my phone case to the smaller Incipio case and acquired the iBolt dock for my Galaxy S3. The 9 foot cable if plugged directly into the phone does play audio through my AUX in, and does charge the phone. If I plug the 9 foot cable into the dock, the blue light does come on.

    When I connect the short connector to the phone, even with the blue light on, I get no audio, and it does not charge, S-Voice does not launch and the phone does not recognize it is docked. In short the dock itself appears to be defective.

    As I say, with the 9 foot cable connected directly it charges and audio works so I am fairly certain it is the short connector having the issue. Very disappointing. For now I will just plug the 9 foot cable directly in and use the dock as a glorified hands free holder but I have to say I don't think I will buy another iBolt product.

    Robert Porter
    I have the EXACT same issue. I have a prior issue with my car not working with this phone via the headphone input to the car's AUX so I was excited about this unit as it would give me another way to route sound to the phone that might work. Sadly, I noticed that my phone never enters dock mode when directly connected to the little cable on the dock(although the dock is plugged in with a blue light). The phone actually doesn't even charge or transfer sound to external speakers. It doesn't even seem to know it's plugged in. When plugged into the 9ft cable directly, it charges but that's it. No docking, no sound transfer. I tried this on a home speaker system as well to verify that it's not my car which I have had issues with.

    Quick question to the group. I see no setting on the phone for turning on/off docking. If my ibolt was working correctly, would it automatically dock the phone? I've never used a dock so I'm unfamiliar with this process and wasn't sure if there was some setting that might be preventing it.

    I'm hoping this is just bad luck and that we got a couple bad units. I guess I will try and get an exchange and if it fails again ask for a refund.
  10. #60  

    Default

    Quote Originally Posted by rbruceporter View Post
    Largely based on the recommendations in this forum I changed my phone case to the smaller Incipio case and acquired the iBolt dock for my Galaxy S3. The 9 foot cable if plugged directly into the phone does play audio through my AUX in, and does charge the phone. If I plug the 9 foot cable into the dock, the blue light does come on.

    When I connect the short connector to the phone, even with the blue light on, I get no audio, and it does not charge, S-Voice does not launch and the phone does not recognize it is docked. In short the dock itself appears to be defective.

    As I say, with the 9 foot cable connected directly it charges and audio works so I am fairly certain it is the short connector having the issue. Very disappointing. For now I will just plug the 9 foot cable directly in and use the dock as a glorified hands free holder but I have to say I don't think I will buy another iBolt product.

    Robert Porter
    Sounds like you guys got bad docks.... I had same issue, replaced, and is now fine. Sounds like the first batch of docks that went out weren't of the best quality.

    To my knowledge, dock mode should only launch when the dock is plugged into the phone, not if the 9ft cord is plugged directly into the phone.





    Quote Originally Posted by duhrman View Post
    I have the EXACT same issue. I have a prior issue with my car not working with this phone via the headphone input to the car's AUX so I was excited about this unit as it would give me another way to route sound to the phone that might work. Sadly, I noticed that my phone never enters dock mode when directly connected to the little cable on the dock(although the dock is plugged in with a blue light). The phone actually doesn't even charge or transfer sound to external speakers. It doesn't even seem to know it's plugged in. When plugged into the 9ft cable directly, it charges but that's it. No docking, no sound transfer. I tried this on a home speaker system as well to verify that it's not my car which I have had issues with.

    Quick question to the group. I see no setting on the phone for turning on/off docking. If my ibolt was working correctly, would it automatically dock the phone? I've never used a dock so I'm unfamiliar with this process and wasn't sure if there was some setting that might be preventing it.

    I'm hoping this is just bad luck and that we got a couple bad units. I guess I will try and get an exchange and if it fails again ask for a refund.


    Sent from my SCH-I535 using Android Central Forums
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  11. #61  

    Default Re: iBOLT Vehicle Dock for S III

    I've been using mine for the last 2 or so weeks with no issues. I did have to buy a USB car charger adapter. I ended up picking one up from Wal-Mart. It was the low profile Kingston for 12 bucks or so.

    I have mine mounted on my windshield left of the steering wheel. I can keep both hands on the steering wheel and slightly lift my left hand and touch the phone to navigate if needed.

    I really like that it's easy to dock and undock the phone. I can put the phone in, push the clamp down, and put the cable in all with my left hand. My last phone and dock was the T-Mobile Galaxy SII with the official Samsung dock. It was nice but that dock was a pain to undock the phone and it took both hands and some force. And I couldn't even use a case with it.

    So I have my wires tucked into the dashboard hidden from sight and plugged into my Sony head set and charges from my cigarette lighter. No audio issues or any malfunctions.

    I like it!
  12. #62  

    Default Re: iBOLT Vehicle Dock for S III

    You're right, mine was a bad dock. I ordered it online but luckily my local Verizon stocks this and was able to swap me out. I'm very pleased with it because not only is this a great mount, for me it's the only option I've found to get my car's (Saab) AUX port to work with this phone. I guess bad docks are somewhat common. I really hope it's not the type of defect that will crop over time.

    Quote Originally Posted by Prozak View Post
    Sounds like you guys got bad docks.... I had same issue, replaced, and is now fine. Sounds like the first batch of docks that went out weren't of the best quality.

    To my knowledge, dock mode should only launch when the dock is plugged into the phone, not if the 9ft cord is plugged directly into the phone.







    Sent from my SCH-I535 using Android Central Forums
  13. #63  

    Default Re: iBOLT Vehicle Dock for S III

    I went to Verizon and exchanged my dock for a new one, the new one works as advertised. That being said, the fact that a fair number of people have had the same issue says to me that "Quality is NOT Job 1" at iBolt. I think they need to improve their QC process on these as honestly I won't consider buying another product from them just because of the apparent frequency of defects.

    Now that I have a working dock, I can say that I really do like it! It does what it advertises very well. I also had the static on mine but determined if I relieved the pressure on the point where the long cord connects to the dock the static and hum both went away.

    The only thing I have not yet figured out is where the device audio is going when I am playing music through the AUX jack on my car via the 9 foot cable. If a call comes in, or I get an SMS or other notification, the music pauses, but I don't hear the notification sound or the ring sound. At the time Bluetooth was turned off, I was not using it so I don't know if having a Bluetooth speaker phone or headset connected would have worked but I will try that next.

    The dock is physically sturdy, the cord is the perfect length to allow me to route it unobtrusively around my dash. I notice little to no vibration or movement while I am driving and the movement of the dock when I dock and undock the phone is minimal.

    I am using Car Home Ultra (Paid Edition) and I love it! Now if they could just overcome the quality issues I would be able to unreservedly recommend the dock.

    Cheers,

    Robert Porter
  14. #64  

    Default Re: iBOLT Vehicle Dock for S III

    MikaelPe ...(or anyone else that knows for sure)

    1) It appears after reading this whole post that some iBolt docks are good and some came out defective, but you seem to be great at replacing those. I know this is a forum and most people come here with issues, but what percentage would you say have issues?

    2) So are their any advantages to one charger over another? Which do you recommend? Looking at the shopandroid.com site, there are so many...some 700mA, some 1A, some 500mA, some dual ports, etc. Which do you recommend? Should I just go for the highest amp one for maximum/fastest charge/power or is there a limit no matter which one I choose? If so, please explain and give your best recommendations.

    Thanks!

    PS. I've used CarHome Ultra app for years...its awesome! Hopefully one day soon it will have the added "speed alert" feature.
  15. Thread Author  Thread Author    #65  
    MikaelPe's Avatar

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    Default Re: iBOLT Vehicle Dock for S III

    Camiller, thanks for your input. I will run this by our engineering department and provide feedback next week.
  16. Thread Author  Thread Author    #66  
    MikaelPe's Avatar

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    Default Re: iBOLT Vehicle Dock for S III

    SMD, Thanks for your questions. Here's the answers:

    1. So far we've replaced only a handful nationwide with 1.000's sold. Basically we believe that anyone with an issue naturally goes to a forum or searches on Google, thus the multiple notes on this thread. iBOLT actually responds to any requests from end users. We strongly recommend to use the form found on our website, This way the request is routed to the right department/person and within a few business days we will respond.

    2. Charger: We recommend using any 1 Amp charger from a reputable brand manufacturer. Android Central sells the Samsung OEM at a great price and Verizon offers a VZ branded one that works very well too. Just don't buy a $4.95 eBay / gas station type charger. The critical point is always the voltage output. Good car chargers have a steady net output of at least 4.75 Volt while some "cheaper made" can dip down to below 4 Volt, at which point it would effect the net charging effect on the phone.

    I hope the above clarifies this? We are "sticking our neck out" by monitoring and responding to tons of questions every day in many countries so please be patient if a reply takes a day to two sometimes:-)
    Last edited by MikaelPe; 08-18-2012 at 09:02 PM.
  17. Thread Author  Thread Author    #67  
    MikaelPe's Avatar

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    Default Re: iBOLT Vehicle Dock for S III

    To all Galaxy S3 users. iBOLT have now established a cooperation with the developer of the CarHome Ultra application. As already discussed earlier in this thread the CarHome Ultra "in-vehicle" user interface can be the default app instead of Samsung s Voice. The first time the SIII phone is inserted into the IBOLT Dock after the app is install it will ask if this should be new default app. I created a simple JPEG image showing the flow, see attached. Please provide feedback how this works with our Dock's (HTC One X Dock, Incredible 4G LTE Dock (VZ exclusive) and the S III Dock. Thanks!
    Attached Thumbnails Attached Thumbnails iBOLT Vehicle Dock for S III-car-ultra-home-installation.jpg  
  18. #68  

    Default Re: iBOLT Vehicle Dock for S III

    Camiller, you have it nailed.
    There are at least two "USB Charge Only" Protocols.
    deputydog95 had it right to check his device for charging while in use.

    There is the iPhone protocol and the non-iPhone protocol from 2007 and 2009.
    Both limit the Amps when hooked via USB to your PC to protect your PC not your phone.
    The problem shows up with the Car USB Charge Only device.

    Most of the charger generics went after the iPhone market and limit the output to non-iPhone devices because of the data pin issue.
    If your charger says it's Universal and will work on an iPhone, it's not "Universal".
    You can read all the voltage and amp info on the charger box and most wont tell you, it's one or the other.

    I have a hand full of both with 1.0 Amp outputs, having an iPod and Android devices.
    They will work on one and not the other. The S3 needs 1.0 Amp and so did my old LG Alley. The Alley just wasn't worth putting on my dash as a phone and navigator.

    Several dual USB car chargers have the iPhone protocol on one side and non-iPhone on the other. I have used the "GTMax Metalic Silver 2-Port USB Car Charger Adapter" and it charges while in use on the non-iPhone side and discharges while in use and charging on the iPhone side. Both show AC in the S3 battery app.

    It's all fun until you find your phone investment heating up on one of the iPhone chargers.

    Both iPhone and some non-iPhone sources make a charge only cable to fool the other but why not just get a charger that works. Check the feed back on Amazon and you'll see those that actually checked if theirs worked while charging and in use.

    MikaelPe, for your tech guys, while trying to find out why the generics I had did not work for my S3 I found
    iPhone doesn't follow the:
    September 2007 Open Mobile Terminal Platform,
    the 17 February 2009 the GSM Association (GSMA) agreed standard charger for mobile phones,
    the 22 April 2009 CTIA endorsed protocol, or
    the Universal Charging Solution embraced by the International Telecommunication Union (ITU) On 22 October 2009.

    MikaelPe, you have a great product, just would not want the charger issue to make it look bad.

    This goes back well before the S3. The CrackBerry had issues with iPhone chargers too.
    If you want more information I would suggest looking outside the S3 forums or any single devise forum for that matter. USB chargers are not universal, only the ends of the wire connections .

    Quote Originally Posted by camiller View Post
    It really gets to the point I was trying to make in post 37. The way the USB charging spec is written a (non-apple) USB charger tells the device (be it phone/tablet/or other) that it is OK to draw more than 0.5A by shorting the data lines together. So if the data lines are shorted the phone knows it can draw up to 1.5A, and if the data lines are not shorted together the phone will only draw 0.5A.

    Since in this instance the data lines carry the left and right audio channels I don't think the phone CAN know that it is attached to a dedicated USB charger so the phone's charging circuit won't draw the maximum amount of power it otherwise could.

    MikaelPe, you might run this by one of your engineers and confirm this, but I'm pretty sure that this is what is going on.
  19. #69  

    Default Re: iBOLT Vehicle Dock for S III

    I am currently using the ilbolt using Car Home Ultra, outputting audio through the AUX plug and using a bluetooth headset for phone use. I can use S Voice through the Bluetooth headset pressing the talk button on the headset but when I push the Google Voice icon on the Car Home Ultra screen it will not go through the Bluetooth headset it will go through the phone's microphone. Is there a way to use Google Voice search through a bluetooth headset?
  20. #70  
    davpel's Avatar

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    Default Re: iBOLT Vehicle Dock for S III

    I am using an IBolt that I purchased from Verizon with my GS3. The dock is great, it is well-constructed and I have no problems charging or going into dock mode with CarHome Ultra. I am, however, having a pretty big issue with static, humming, etc. Based upon the comments earlier in this thread, I have tried switching USB inputs in my Prius and also trying a whole host of different types/brands of USB charging adapters (I have about 10 different ones lying around). None of these attempts has resulted in better sound quality. I should note that I have a ground loop isolator for the audio jack and the problem remains whether I use the isolator or not.

    The audio via bluetooth is, of course, very good. However, I purchased this dock so that I would not have to rely solely upon BT, since it tends to be a bit flaky with pairing and connections.

    Any suggestions on what I might try to get rid of the static and hum?
  21. #71  

    Default Re: iBOLT Vehicle Dock for S III

    Quote Originally Posted by MikaelPe View Post
    "....2. Charger: We recommend using any 1 Amp charger from a reputable brand manufacturer. Android Central sells the Samsung OEM at a great price and Verizon offers a VZ branded one that works very well too. Just don't buy a $4.95 eBay / gas station type charger. The critical point is always the voltage output. Good car chargers have a steady net output of at least 4.75 Volt while some "cheaper made" can dip down to below 4 Volt, at which point it would effect the net charging effect on the phone..."
    Interestingly enough, doesn't the Samsung OEM charger offered through the AC store only output 700mA? You recommended it but it doesn't hit your 1 Amp recommendation. Oh well...I went with another one and got the dock today. Very excited to see how it'll work.
  22. #72  

    Default Re: iBOLT Vehicle Dock for S III

    Thanks JD!

    I will reiterate, I don't think it is possible to use the audio out over USB while at the same time
    trying to make the phone pull more than 500mA by shorting the USB data pins, best case is the left and right audio get blended, worst case, no sound.

    I do seem to remember in some tablet forum that there was an kernel mod that forced the tablet to think it was hooked to a higher power source. I only saw it in reference to that particular tablet though, so that might have only been workable on that hardware.

    I don't believe it is possible without kernel hackery otherwise. I look forward to hearing MikaelPe's response from his engineering team.

    Quote Originally Posted by JD Racer Dad View Post
    Camiller, you have it nailed.
    There are at least two "USB Charge Only" Protocols.
    deputydog95 had it right to check his device for charging while in use.

    There is the iPhone protocol and the non-iPhone protocol from 2007 and 2009.
    Both limit the Amps when hooked via USB to your PC to protect your PC not your phone.
    The problem shows up with the Car USB Charge Only device.

    Most of the charger generics went after the iPhone market and limit the output to non-iPhone devices because of the data pin issue.
    If your charger says it's Universal and will work on an iPhone, it's not "Universal".
    You can read all the voltage and amp info on the charger box and most wont tell you, it's one or the other.

    I have a hand full of both with 1.0 Amp outputs, having an iPod and Android devices.
    They will work on one and not the other. The S3 needs 1.0 Amp and so did my old LG Alley. The Alley just wasn't worth putting on my dash as a phone and navigator.

    Several dual USB car chargers have the iPhone protocol on one side and non-iPhone on the other. I have used the "GTMax Metalic Silver 2-Port USB Car Charger Adapter" and it charges while in use on the non-iPhone side and discharges while in use and charging on the iPhone side. Both show AC in the S3 battery app.

    It's all fun until you find your phone investment heating up on one of the iPhone chargers.

    Both iPhone and some non-iPhone sources make a charge only cable to fool the other but why not just get a charger that works. Check the feed back on Amazon and you'll see those that actually checked if theirs worked while charging and in use.

    MikaelPe, for your tech guys, while trying to find out why the generics I had did not work for my S3 I found
    iPhone doesn't follow the:
    September 2007 Open Mobile Terminal Platform,
    the 17 February 2009 the GSM Association (GSMA) agreed standard charger for mobile phones,
    the 22 April 2009 CTIA endorsed protocol, or
    the Universal Charging Solution embraced by the International Telecommunication Union (ITU) On 22 October 2009.

    MikaelPe, you have a great product, just would not want the charger issue to make it look bad.

    This goes back well before the S3. The CrackBerry had issues with iPhone chargers too.
    If you want more information I would suggest looking outside the S3 forums or any single devise forum for that matter. USB chargers are not universal, only the ends of the wire connections .
  23. #73  

    Default Re: iBOLT Vehicle Dock for S III

    I returned my initial dock and my new one works great. I am concerned (altho probably unreasonably so) that the dock stays on even when the car is off. If I don't take the power out of the cig lighter, is that a big drain over the course of a night? Does anyone else just leave it plugged in all of the time?
  24. #74  
    hakoreh's Avatar

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    Default Re: iBOLT Vehicle Dock for S III

    I have a question.

    I am strongly considering buying the dock. I currently have Bluetooth in my car which I use for handsfree calls, I don't have bluetooth audio capability. I sometimes use the AUX cable to connect the phone while I stream music, etc. When I get a call, it automatically switches to bluetooth. I'm assuming it would work the same with this dock?

    Side question - if I were to get a bluetooth device that plugs into the AUX cable and therefore giving me bluetooth audio, I would lose handsfree because my device can only connect to one bluetooth source at a time right?
    Samsung Galaxy S3 (SGS3)
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  25. #75  

    Default

    Quote Originally Posted by hakoreh View Post
    I have a question.

    I am strongly considering buying the dock. I currently have Bluetooth in my car which I use for handsfree calls, I don't have bluetooth audio capability. I sometimes use the AUX cable to connect the phone while I stream music, etc. When I get a call, it automatically switches to bluetooth. I'm assuming it would work the same with this dock?

    Side question - if I were to get a bluetooth device that plugs into the AUX cable and therefore giving me bluetooth audio, I would lose handsfree because my device can only connect to one bluetooth source at a time right?
    Audio connects and plays through the usb cable, you wouldn't need to plug the audio out cable into your phone, just into the car. Bluetooth should play to your speakers, no issues.

    If you get a bluetooth dongle, i don't know if it could switch back and forth

    Sent from my SCH-I535 using Android Central Forums
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