- 01-12-2011, 06:27 PM #2
- 01-12-2011, 06:38 PM #3
- 32 Posts
That's sad but almost expected that Samsung and T-mobile would hold back to boost sales. I'm sure many companies do the same thing with their hardware/software upgrades. The bold faced lies that the Samsung twitter accounts pushes them over the line in my opinion.
I know how skeptical people people were with at&t and Samsung when the Captivate was released. I went ahead and bought one anyway and couldn't be happier with Samsung. There are at least 5 new versions of android for Galaxy S phones posted on XDA and SamFirmwares weekly. It shows that Samsung is prepared to release something, albeit when they feel the timing is right.
With my Captivate running 2.2.1, and a full 2.3 theme of course, I'd still keep Samsung in mind when picking out my next device. They may get some bad publicity but the way things stand now, they can at least build something which gets leaked out. Then the people who know how to tweak and develop until the full potential of the device is reached can do their thing.
And with that, stay optimistic guys!
- 01-12-2011, 06:41 PM #4
Yeah im taking this with a grain of salt. So he is saying that Samsung thinks that 2.2 is a big enough sell that they would deny the older phones an update....Nexus S had Gingerbread and it didnt outsell any of the other phones. If by that logic why would they sell the Nexus S??????
- 01-12-2011, 06:48 PM #5
This sounds like a bunch of FUD. If Samsung wanted T-Mobile to delay the update, then Samsung themselves would have just delayed developing it. Since when does the carrier develop the actual updates?
Furthermore, would Samsung have developed the so-called Vibrant 4G if T-Mo didn't ask for it? I doubt it. So if anything, it looks like T-Mo would lose out the most if the Vibrant 4G didn't sell.
- 01-12-2011, 06:50 PM #7
- 2 Posts
Whether this is info true or not I'm ready to sign my name on a class action lawsuit.
- 01-12-2011, 06:52 PM #8
- 2 Posts
Just read how they predict to sell 60 million phones in 2011?! They'll keep screwing people till people take a stand.
- 01-12-2011, 07:03 PM #9
This is a two fold situation in my eyes. As a customer I rely on T-mobile to provide me with a good user experience both with the service and device purchased from them.
I can see if Samsung is putting up a wall here that things would be difficult but it would seem that T-Mobile needs to sack up and demand the update for their customers if the problem truly is on Samsungs side.
When we complain Samsung doesn't care. T-mobile or any other carrier has the power of voice here and they seems to be silent. Its not like anyone is forcing these carriers to sell Samsungs products. The other problem is that these carriers are not forcing timely updates. Who do you blame here! Seems they are both equally at fault and at the end of the day we Vibrant users are no better off then the day we purchased the phone.
Another thing that seems odd to me is the fact that other regions are getting the update. Then the talk about other local carriers getting the update on the same line phone. It still feels like a he said she said situation with no hard facts.
Either way... will make for a good conversation on the podcast.
Have we ever really had solid info when it comes to the galaxy s line in the US on anything?
Was looking forward to the new Samsung phones but it seems my Vibrant will be the last one I own. Too bad.
Last edited by KCphotog; 01-12-2011 at 07:13 PM.
- 01-12-2011, 07:04 PM #10
From a support point of view:
Let's say that the people on the internet are a good representative of the average customer. They aren't but play along
You release the update. You tell customers that the phone has reached end of life, and bug fixes aside, expect no more updates. If a customer is interested in additional features, direct them to the new product. The huge majority of customers are happy, and support is happy.
I don't buy this story.ಠ_ಠ
- 01-12-2011, 07:14 PM #11
- 01-12-2011, 07:24 PM #12
It could be that T-Mobile wants to kill this phone for the upcoming 4G phone though. I guess time will tell.
- 01-12-2011, 07:27 PM #13
As much as my gut is telling me to buy into this story (probably because of the general frustration with the whole Froyo issue), I don't know how much I'm buying into this guy and his story. Although I agree that Samsung could care less if someone is cancelling their contract because they already got your sale, I do believe that Samsung, and other companies for that matter, are smart enough to know that there is such a thing as saturation and over-saturation of the market. If Samsung continues to receive bad rep for it's stumbles with updating it's US line of Galaxy Phones, word will spread.
The market is growing more intelligent. Although the vast majority of users are average consumers who may not even know what the hell Froyo is, I see the gap between forum goers like ourselves and "average consumers" shrinking as Android grows and becomes a larger part of the Smartphone market. As that happens, more and more people will become educated on the update process and what to expect from an Android device when they buy it -- including future updates.
One could argue that this will take a long time, and you're probably right. But why would Samsung intentionally damage it's own reputation all so it can make a quick buck in the short term. Companies are evil, but they're not stupid. Froyo has been available outside the US on most of the Galaxy line for a while now, and people know that (at least the educated ones). There's too much information, in my mind, pointing the finger at the carriers. Hell, it took Verizon until now just to release a maintenance update for the Fascinate.
- 01-12-2011, 07:29 PM #14
- 11 Posts
- 01-12-2011, 07:35 PM #15
- 11 Posts
- 01-12-2011, 08:02 PM #16
Samsung sells them, whether or not T-Mobile makes the sale is a loss of T-Mobiles money. There seems to be a huge confusion with manufacturing, you pay for what it costed to make it and ship it, that's if you buy the device off contract. Now if you buy the device with contract, generally T-Mobile makes little money from selling you the device for 200, the 2 year strapped contract is what makes them the dough and then some. Essentially speaking, this could not be Samsung, but T-Mobile, the one who loses the most profit is T-Mobile for actually buying bulks they cannot actually sell. I don't think it is Samsung, cause if Samsung put Froyo on the Vibrant, it would sell the original Vibrant, and they would make money. It has already been proven that the froyo updates are there for carrier to fix up for their variant, almost every Galaxy S device has several leaked versions of Froyo. They work too, I have it on mine, make phone calls, use flash, data. it all works. This guy makes no sense, T-Mobile is the one holding the update and T-Mobile is the one calling marketing strategies, once Sammy makes it, T-Mobile has to sell it, and that is who got this brilliant conspiracy(should we call it that?) To sell the Vibrant 4g.
Sent from my Nexus SDevices: Samsung Nexus S 4.0.1(alpha, of course), Samsung Vibrant 2.3.5 CM7 w/ Glitch Kernel v13, broken HTC Dream, and a Google Cr-48 with Ubuntu 11.10
- 01-12-2011, 08:33 PM #17
- 01-12-2011, 08:36 PM #18
The common theme is virtually every other Galaxy S outside the United States has the update available to it. Common theme here: the carriers.
- 01-12-2011, 08:38 PM #19
- 01-12-2011, 08:40 PM #20
- 01-12-2011, 08:50 PM #21
- 01-12-2011, 08:54 PM #22
The carriers? God only knows, I wish I had the answer to that question. I've always had a sneaking suspicion on Verizon is that they can't get their bloatware crap to work right with the update, but it's been delayed on all the carriers. Who knows.
- 01-12-2011, 08:57 PM #23
- 01-12-2011, 08:59 PM #24
The thing as well; is there has been indications that American carriers will have Froyo for their Samsung devices.
Android 2.2 coming to Virgin Mobile USA Samsung Intercept this spring | Android Central
Froyo update schedule for U.S. Cellular Android phones released | Android Central
The only manufacturer I know that did not bother updating their device is Sony Ericsson (Experia X10)
Last edited by Ronindan; 01-12-2011 at 09:06 PM.
- 01-12-2011, 09:00 PM #25