Why can't I sign into my Google account on my phone? I had to reset it to factory settings and now i

[Katherine Chandler]

I had to reset my Samsung Galaxy S2 to factory settings, and now I cannot use my google play app. I have reset my password, but it will not accept it.

 

[B. Diddy]

Welcome to Android Central! After the reset, and during the Setup Wizard, were you able to successfully add your Google account to the phone?