Sammy Galaxy S3 - Insufficient Internal Memory Error

**Matzel_27** · 01-18-2013, 08:09 PM

I have a serious problem with my Samsung Galaxy S3. I can't update some of my existing apps or download new (some) new apps. Plenty of storage available as far as I can tell, but I get an 'Insufficient internal memory' message. I am not exactly a techie but I emptied (app) cache (1 tap cleaner) and uninstalled a few seldomly used apps to free up space. No luck. :-(

This is a 2 month old work phone, so rooting is out of the question. That said, frustration is great.
This seems to be a wide spread problem across multiple versions of Android OS. Any and all help would be appreciated.

**mhinc** · 01-19-2013, 06:27 AM

Not sure what to tell you at this point, it would appear you have plenty of internal room to update and install new apps. Since it's a work phone, what about warranty? Only 2 months old can you get a spare and have them ship to Samsung for RMA?

**Matzel_27** · 01-23-2013, 08:53 PM

That'll be my next step.
I was really hoping to be able to get past this issue somehow, but there seems to be no easy fix for this.

What worries me is the fact that this is not an isolated case by the looks of it. I love my SGS3 for many reasons, but I am not on for a repeat of this crap...

**Matzel_27** · 01-24-2013, 11:34 PM

After visiting my local Telus dealer, following the CSR's advice, I have just performed a hard reset. I backed up contacts and email account info. Everything else was installed from scratch... So far, so good. As long as you do not see another update, the solutions worked.

:-)

**mhinc** · 01-25-2013, 06:41 AM

Originally Posted by Matzel_27

After visiting my local Telus dealer, following the CSR's advice, I have just performed a hard reset. I backed up contacts and email account info. Everything else was installed from scratch... So far, so good. As long as you do not see another update, the solutions worked.

:-)

I just came on to suggest you do that. Ha ha glad it's working, let us know if it happens again.

**Matzel_27** · 01-26-2013, 06:07 PM

You betcha.

**JoJoJo_Alan** · 03-12-2013, 05:26 PM

this has happened to me a second time now and i'm getting increasingly frustrated seeing as this is my second handset, the first one died completely another S3 fault!, last time i did a factory reset but i don't want to do it yet again, any suggestions?!

**Matzel_27** · 03-29-2013, 06:37 PM

<Knocking on wood> ... my S3 is still working fine with no further problems.

I know a hard reset is quite a bit of work, but I have to admit that the phone is set up better this time around because I took the opportunity to switch some things around.

**JonsoNuts** · 04-27-2013, 02:32 AM

I too received the Insufficient Memory. I looked at my device storage and it shows that the 'Miscellaneous Files' are the culprit. It takes up 8.19Gb. My available device space is 609MB. My SD Card Memory shows 10.01GB of Available Space. 14.62GB Total Space. How do I make my device memory "not so full"? I've had my s3 since December if that even helps out a little.