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  1. Thread Author  Thread Author    #1  

    Unhappy Downloading files from browser problem

    Hi,
    I have joined this forum in hopes to finding a solution to my problem because after extensive searching, I still can't find a fix.

    When I attempt to download files from the internet, the "Downloading" sign appears at the bottom of the screen, but my phone never downloads the file (ex. word documents, pdf files, pictures etc). I also check the downloads file folder to see if appeared in there, but the file simply never downloaded. Downloading apps from the play store is okay, but it's only in the browser.

    At first I thought that the sd card was corrupted so I tried to move a file from the phone memory to the sd card and back again and it worked fine. No errors occurred. Also in the settings, files downloaded has been set to download to the SD card. I changed it to download to the phone memory, but still nothing happens. Please help. Much appreciated! Thanks
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  2. #2  

    Default Re: Downloading files from browser problem

    Does this happen every time? What happens if you remove the SD Card and then download (not transfer) files directly again?

    Samsung Galaxy Note 3 (Verizon)
  3. #3  
    Golfdriver97's Avatar

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    Default Re: Downloading files from browser problem

    Maybe I missed it, but what browser are you using?

    Sent from my Nexus 5 using AC Forums mobile app

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
    When I let go of what I am, I become what I might be - Lao Tzu
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  4. Thread Author  Thread Author    #4  

    Default Re: Downloading files from browser problem

    Golfdriver97
    Maybe I missed it, but what browser are you using?

    Sent from my Nexus 5 using AC Forums mobile app

    It is the S3 browser that comes with the phone.
    I have just tried taking out the sd card and downloaded a simple image from the browser. Same problem occurs. The word "downloading" appears, but it never downloads.

    edit: I realized that after the 4.3 update, the Polaris Office app that came with the phone has disappeared which might be the problem.
    Last edited by ChairmanMeow; 01-23-2014 at 10:23 PM.
  5. #5  
    Golfdriver97's Avatar

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    Default Re: Downloading files from browser problem

    Quote Originally Posted by ChairmanMeow View Post
    Golfdriver97
    Maybe I missed it, but what browser are you using?

    Sent from my Nexus 5 using AC Forums mobile app

    It is the S3 browser that comes with the phone.
    I have just tried taking out the sd card and downloaded a simple image from the browser. Same problem occurs. The word "downloading" appears, but it never downloads.

    edit: I realized that after the 4.3 update, the Polaris Office app that came with the phone has disappeared which might be the problem.
    I would try another browser. See if the same thing happens.

    Sent from my Nexus 5 using AC Forums mobile app

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
    When I let go of what I am, I become what I might be - Lao Tzu
    Community Guidelines and also here
  6. #6  

    Default Re: Downloading files from browser problem

    Quote Originally Posted by ChairmanMeow View Post
    Golfdriver97
    Maybe I missed it, but what browser are you using?

    Sent from my Nexus 5 using AC Forums mobile app

    It is the S3 browser that comes with the phone.
    I have just tried taking out the sd card and downloaded a simple image from the browser. Same problem occurs. The word "downloading" appears, but it never downloads.

    edit: I realized that after the 4.3 update, the Polaris Office app that came with the phone has disappeared which might be the problem.
    Quote Originally Posted by Golfdriver97 View Post
    I would try another browser. See if the same thing happens.

    Sent from my Nexus 5 using AC Forums mobile app
    Try Google Chrome.



    Samsung Galaxy Note 3 (Verizon)
  7. Thread Author  Thread Author    #7  

    Default Re: Downloading files from browser problem

    Quote Originally Posted by Golfdriver97 View Post
    I would try another browser. See if the same thing happens.

    Sent from my Nexus 5 using AC Forums mobile app
    Quote Originally Posted by Eclipse2K View Post
    Try Google Chrome.



    Samsung Galaxy Note 3 (Verizon)
    Google Chrome works! And the Polaris is back so why is it not working on the browser?
  8. #8  
    Golfdriver97's Avatar

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    Default Re: Downloading files from browser problem

    Quote Originally Posted by ChairmanMeow View Post
    Google Chrome works! And the Polaris is back so why is it not working on the browser?

    Here is something I found when I had my S3; I hated Polaris. It only lets you view documents, not edit them. Kingsoft office has an app, for free that allows you to edit most, if not all kinds of documents, including Microsoft files. I loved Kingsoft so much that I found the download version for my PC.

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
    When I let go of what I am, I become what I might be - Lao Tzu
    Community Guidelines and also here
    Thanked by:
  9. #9  

    Default Re: Downloading files from browser problem

    Quote Originally Posted by Eclipse2K View Post
    Does this happen every time? What happens if you remove the SD Card and then download (not transfer) files directly again?

    Samsung Galaxy Note 3 (Verizon)

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