Can anyone help - green robot disaster!

alibroon3

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Embarrassed and totally harassed - I'm not techie, and had my phone for a year. When other app updates were appearing for apps like facebook, instagram, you tube etc, I've allowed to come down, but another one has been appearing recently on my phone, and became annoying. It gave me the option to install a software download,(i thought update..) and delay to 1hr, 3hr etc. I kept delaying and would have happily chosen the option for it to disappear completely, but that wasn't offered. An icon of download (like it was on pause) was up on the top left of the screen so I thought it look official, but until tonight didn't go for it until it flashed up again. So I decided to get it over with and a dialogue box came up stating it would affect the phone meanwhile ...no use of internet, emergency calls etc. Then a green robot appears with a percentage download underneath, I panicked and removed the battery as hadn't seen it before.

So since then it will go on, off, recharge, but remains on the Samsung flashing logo, and that is it. Needless to say totally despairing of myself that I did it and should have either read the dialogue box or not done it until I know more. But didn't see the green robot until it had started, and all the initial steps looked identical to everything else on the phone, and not so different to cause major suspicion.
Status presently, found how to go into recovery mode online, did it, and there's the green robot still downloading, up to over 50percent now and pulled the battery out.(panic):'( Contacted this forum and a techie friend too - what to do - let it run to the end. Or get it into a shop, pronto?
 

UJ95x

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Embarrassed and totally harassed - I'm not techie, and had my phone for a year. When other app updates were appearing for apps like facebook, instagram, you tube etc, I've allowed to come down, but another one has been appearing recently on my phone, and became annoying. It gave me the option to install a software download,(i thought update..) and delay to 1hr, 3hr etc. I kept delaying and would have happily chosen the option for it to disappear completely, but that wasn't offered. An icon of download (like it was on pause) was up on the top left of the screen so I thought it look official, but until tonight didn't go for it until it flashed up again. So I decided to get it over with and a dialogue box came up stating it would affect the phone meanwhile ...no use of internet, emergency calls etc. Then a green robot appears with a percentage download underneath, I panicked and removed the battery as hadn't seen it before.

So since then it will go on, off, recharge, but remains on the Samsung flashing logo, and that is it. Needless to say totally despairing of myself that I did it and should have either read the dialogue box or not done it until I know more. But didn't see the green robot until it had started, and all the initial steps looked identical to everything else on the phone, and not so different to cause major suspicion.
Status presently, found how to go into recovery mode online, did it, and there's the green robot still downloading, up to over 50percent now and pulled the battery out.(panic):'( Contacted this forum and a techie friend too - what to do - let it run to the end. Or get it into a shop, pronto?
So it won't boot up normally but you can get it into recovery and download mode? Correct?
 

alibroon3

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It only gets to the glowing Samsung title, and then won't go further. When I got it into recovery mode it went straight to the green droid, and red lettering with the download percentage, so I quickly took the battery out. Just put it into recovery again, and the droid remains, but started the download from 0 upwards, much faster. So again whipped the battery out. I've got it on at the moment, and again glowing samsung logo, and no more.
 

UJ95x

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It only gets to the glowing Samsung title, and then won't go further. When I got it into recovery mode it went straight to the green droid, and red lettering with the download percentage, so I quickly took the battery out. Just put it into recovery again, and the droid remains, but started the download from 0 upwards, much faster. So again whipped the battery out. I've got it on at the moment, and again glowing samsung logo, and no more.

Can you get into download mode? Hold power volume down and home until you see the green android. Then hit volume up to continue

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UJ95x

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LOL you liked it but didn't answer. If you can, get into download mode. Download Odin 3.07 on your PC and connect your phone. If the first bar shows up as yellow and says something like COM: and then a number. Flash the stock firmware. You can get that here :)

And here's a video on how to flash stock firmware if you didn't know how
http://www.youtube.com/watch?v=ypmqJbZqOaU
 

GSDer

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the droid remains, but started the download from 0 upwards, much faster. So again whipped the battery out.
It sounds to me like you accepted an OS update (what we refer to as an OTA), and every time the phone starts to update itself you pull the battery, which is a bad thing, and is likely to lead to an unusable device. But what do I know.

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4
 

Golfdriver97

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Welcome to the forums.
I agree with GSDer. Pulling the battery in mid update is like pulling the plug on your desktop PC in the middle of a BIOS update or updating from Windows 8 to 8.1.
This action can lead to a fully bricked device.

From a Sprint Moto X using AC forums app
 

UJ95x

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Welcome to the forums.
I agree with GSDer. Pulling the battery in mid update is like pulling the plug on your desktop PC in the middle of a BIOS update or updating from Windows 8 to 8.1.
This action can lead to a fully bricked device.

From a Sprint Moto X using AC forums app

Quite a few people have had a similar issue recently. Except they turned it off during recovery and they couldn't boot into download or recovery. OP says he can, so it might not be the same.
Anyway, wouldn't it still be recoverable by someone offering JTAG services?

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nelschroeder

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I agree with everyone else, you never want to disrupt an OTA update to your OS. Hopefully the suggestions from UJ95x will help with a restore. Good luck.

Sent from my Nexus 7 using AC Forums mobile app
 

Golfdriver97

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Quite a few people have had a similar issue recently. Except they turned it off during recovery and they couldn't boot into download or recovery. OP says he can, so it might not be the same.
Anyway, wouldn't it still be recoverable by someone offering JTAG services?

Posted via Android Central App

Possible, yes. From what I have heard JTAG services can't recover every bricked device.

From a Sprint Moto X using AC forums app
 

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