Embarrassed and totally harassed - I'm not techie, and had my phone for a year. When other app updates were appearing for apps like facebook, instagram, you tube etc, I've allowed to come down, but another one has been appearing recently on my phone, and became annoying. It gave me the option to install a software download,(i thought update..) and delay to 1hr, 3hr etc. I kept delaying and would have happily chosen the option for it to disappear completely, but that wasn't offered. An icon of download (like it was on pause) was up on the top left of the screen so I thought it look official, but until tonight didn't go for it until it flashed up again. So I decided to get it over with and a dialogue box came up stating it would affect the phone meanwhile ...no use of internet, emergency calls etc. Then a green robot appears with a percentage download underneath, I panicked and removed the battery as hadn't seen it before.
So since then it will go on, off, recharge, but remains on the Samsung flashing logo, and that is it. Needless to say totally despairing of myself that I did it and should have either read the dialogue box or not done it until I know more. But didn't see the green robot until it had started, and all the initial steps looked identical to everything else on the phone, and not so different to cause major suspicion.
Status presently, found how to go into recovery mode online, did it, and there's the green robot still downloading, up to over 50percent now and pulled the battery out.(panic):'( Contacted this forum and a techie friend too - what to do - let it run to the end. Or get it into a shop, pronto?
So since then it will go on, off, recharge, but remains on the Samsung flashing logo, and that is it. Needless to say totally despairing of myself that I did it and should have either read the dialogue box or not done it until I know more. But didn't see the green robot until it had started, and all the initial steps looked identical to everything else on the phone, and not so different to cause major suspicion.
Status presently, found how to go into recovery mode online, did it, and there's the green robot still downloading, up to over 50percent now and pulled the battery out.(panic):'( Contacted this forum and a techie friend too - what to do - let it run to the end. Or get it into a shop, pronto?