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not registered on network
I just got a Samsung Galaxy S3 mini , Model GT-I8190N, Android version 4.1.2. . (Consumer Cellular service - my daughter got a Galaxy Y S-5360 and it works great!)
It worked with my wifi at home but wouldn't use 3g outside. When I went to another location with wifi, it told me "not registered on network". I could get internet but not make a phone call. I did a factory reset and it updated. Now I get "not registered" at home.
What can I do? what other information can I give you? I am really not savvy to any smart phone "stuff". I know what an OS is and I was able to find all the phone information but I wanted to just add my sim, use my phone and learn about it on the way. I didn't know this would be such a problem.
I've read some posts that say to use the file "ariza_JBv02.zip" . What does it do? Is this the right thing for my problem? I'm really afraid to mess it up.
I'm hoping someone can help me, please.