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  1. Thread Author  Thread Author    #1  

    Default Theres something wrong with my phone!

    Hi Guys,
    Okay so 2 days ago my phone started freezing and such. Gallery and music and contacts and all of those when I open them nothing happens. All my other external apps such as whatsapp instagram etc just close when I open them as well. The message "com.google.process.gapps" has stopped keeps coming up. Rebooting and such didnt work. Then, a few hours ago because I had turned my phone off, when turning it back on it just carried on rebooting without stopping so now I have just left it off.
    Please help! What is the problem and how can I fix it?
    Thanks
  2. #2  

    Default Re: Theres something wrong with my phone!

    Go into recover. Hold home +volume up + power until samsung comes up and release.

    Do a factory reset. That should fix it.

    Posted via Android Central App
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  3. #3  

    Default Re: Theres something wrong with my phone!

    Quote Originally Posted by Tanika25 View Post
    Hi Guys,
    Okay so 2 days ago my phone started freezing and such. Gallery and music and contacts and all of those when I open them nothing happens. All my other external apps such as whatsapp instagram etc just close when I open them as well. The message "com.google.process.gapps" has stopped keeps coming up. Rebooting and such didnt work. Then, a few hours ago because I had turned my phone off, when turning it back on it just carried on rebooting without stopping so now I have just left it off.
    Please help! What is the problem and how can I fix it?
    Thanks
    External apps? Try pulling the SD Card and see what happens!

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