1. android_user_82's Avatar
    I am having problems updating to the latest Verizon 4.4 Kitkat version on my Samsung S3. The phone was rooted and was running stock firmware. I didn't install CWM or other similar custom tools. The phone was just rooted to remove all the unwanted Samsung and Verizon junk.

    I see that my knox is not tripped. It is showing 0x0 and the firmware says Samsung Official but my Software update is failing when installing. I tried unrooting using the Full unroot option in SuperSu settings but still the update is failing. When I boot the phone, I still see the "Custom" unlock icon. I don't know why this icon will show up even after fully unrooting and if Samsung Knox is not tripped. Any help will be greatly appreciated. I can provide more details if you need. Thanks.
    07-16-2014 12:34 PM
  2. android_user_82's Avatar
    I am providing an update here for the benefit of others who might run into this problem. I was able to get this fixed by installing the update through Kies. All features are working fine after the update.
    07-28-2014 10:02 AM

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