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    Default Phone won't sync as a media device

    Has anyone else had any trouble connecting their phone to their PC as a media device to copy over music or images? I can only get it to connect in camera mode but even then, it won't successfully let me copy music to the External MicroSD card... Running windows 7 and a fairly new machine which has never had this problems with other android phones.
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  2. #2  

    Default

    I've heard about this issue, I will have to check mine later to see if I have the same issue

    Sent from my SPH-L710 using Android Central Forums
    poconodan likes this.
  3. #3  

    Default

    I had the same issue. I ended up popping out my micro sd card and moving the files manually through my card reader.

    Sent from my SCH-I535 using Android Central Forums
  4. #4  

    Default Re: Phone won't sync as a media device

    its a Lil iffy with my computer, and windows xp wasn't a problem but windows 7 transferred 5 movies and then refused to transfer 3 more a few hours later....
  5. #5  
    beh
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    Default Re: Phone won't sync as a media device

    I tried the following with success. Running Win7 I plugged in my SIII via a USB cable, the PC OS automatically installed drivers, the phone showed up as a media device, I dragged and dropped music files to my ext-sd card, opened up the stock music app and the songs and albums were there and played.
  6. #6  

    Default Re: Phone won't sync as a media device

    When I try to sync my Windows Media Player playlists using Windows 7, all the tag info gets weird. The music app is able to read only few songs .. but if i check out the Music folder on the device..all the files copied .. This was not the case with my S2 ! Hope they fix this ... realllly would like to manage my playlist on pc and sync it...
  7. #7  

    Default Re: Phone won't sync as a media device

    I have a similar problem with my SCH-I535; it won’t stay connected as a media device.
    If I leave it plugged in to my computer and switch back between camera mode and media device a few times it will eventually stay on and I can transfer my photos and media. Thinking of exchanging it still under my 2 weeks.
  8. #8  

    Default

    I had the same problem. I uninstalled Keis and all the Samsung drivers did a battery pull and started over. Now everything works fine and dandy.

    Sent from my SPH-L710 using Android Central Forums
  9. #9  

    Default Re: Phone won't sync as a media device

    Quote Originally Posted by guinnkevinr View Post
    Has anyone else had any trouble connecting their phone to their PC as a media device to copy over music or images? I can only get it to connect in camera mode but even then, it won't successfully let me copy music to the External MicroSD card... Running windows 7 and a fairly new machine which has never had this problems with other android phones.
    Using the "Add Hardware Wizard" I see...SAMSUNG Mobile MTP Device...when I click Next...the next window say's...This device is not working properly because Windows cannot load the drivers required for this device. (Code 31).

    I'm running Window's XP. PC won't even recognize it as new hardware being added. I think that's the problem. Once the PC adds the phone as new hardware I think the problem oughta go away. But that's the number 1 problem I think. Kies will not connnect with the S3 because of that.

    I contacted Microsoft with this issue an I'm still waiting. Looks like lots of people have the same issue using USB. I'm looking to figure this one out too. I don't think it's our machines guys.
  10. #10  
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    Default Re: Phone won't sync as a media device

    Quote Originally Posted by peppermintman View Post
    Using the "Add Hardware Wizard" I see...SAMSUNG Mobile MTP Device...when I click Next...the next window say's...This device is not working properly because Windows cannot load the drivers required for this device. (Code 31).

    I'm running Window's XP. PC won't even recognize it as new hardware being added. I think that's the problem. Once the PC adds the phone as new hardware I think the problem oughta go away. But that's the number 1 problem I think. Kies will not connnect with the S3 because of that.

    I contacted Microsoft with this issue an I'm still waiting. Looks like lots of people have the same issue using USB. I'm looking to figure this one out too. I don't think it's our machines guys.

    If you are running Windows XP you have to make sure you have Windows Media Player 10 or above in order for MTP to work. Also, make sure you have the Samsung Drivers installed.
  11. #11  

    Default Re: Phone won't sync as a media device

    Very nice Caddy. Yup I have the drivers installed and did upgrade to Media Player 10. But still not work.
  12. #12  

    Default Re: Phone won't sync as a media device

    Boy howdy...am I having the same problem.

    Can't see Phone SD Cards in Windows Explorer
  13. #13  
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    Default Re: Phone won't sync as a media device

    I had a similar issue at one point and it turned out my SD card was bad. I was getting an MTP error in wondows, I removed the SD card and everything worked properly. Is your card formated FAT32? Android cannot read NTFS.
  14. #14  

    Default Re: Phone won't sync as a media device

    Quote Originally Posted by guinnkevinr View Post
    Has anyone else had any trouble connecting their phone to their PC as a media device to copy over music or images? I can only get it to connect in camera mode but even then, it won't successfully let me copy music to the External MicroSD card... Running windows 7 and a fairly new machine which has never had this problems with other android phones.
    Samsung said to uncheck debugging, you should not see a green check mark.
    Then you tap on the upper left hand corner.
    You will see something that looks like a pitch fork, something with 3 prongs pointing up.
    Tap on it.....
    Then go you My Computer
    you otta see it there as a new device.


    Then see it everything works. Now I'm gonna give it a trial run
  15. #15  

    Default Re: Phone won't sync as a media device

    Well guess what? What I did was install the driver first. That was when the computer seen the cell phone. I did that stuff that Monica said to do at Samsung Chat Support. THEN I installed Kies and the Allshare,Others(Software). After I downloaded the other stuff I went right back to as before. Laptop doesn't see the phone again. I think everyone that has this Galaxy S3 needs to go to Samsung Chat Support and let these people something up with the phone. I'm now messing around AGAIN trying to see if I can get these two to sync.
  16. #16  

    Default Re: Phone won't sync as a media device

    What the heck is Codec???? Beta??? Well I downloaded it and now working. I seen it right in front of me and didn't know what it was, so I ignored it, until now. Try downloading that piece of Kies and let us know if it worked for you as it's working for me. So far it is anyways
  17. #17  

    Default Re: Phone won't sync as a media device

    Oh I forget. Full Screen your laptop or you might hear that annoying popping sound and see that window saying "Found New Hardware."
  18. #18  

    Default Re: Phone won't sync as a media device

    Found out it was my computer running XP. I don't know if it's 32 or 64 bit. But once I used my wifes laptop with Win 7 it was connected instantly and downloaded the drivers no problem. Is Win 7 64 bit???? Whatever, everything ok except now maybe I need new laptop.
  19. #19  
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    Default Re: Phone won't sync as a media device

    I had the same exact problem as Guinnkevinr-- PC (running Windows XP and Media Player 11) would not recognize the Galaxy as a media player-- thinks it is only a camera. Here's what worked to get it to sync to Media Player 11: On the Galaxy, go to Menu> Settings> Wireless & Networks> USB Settings> Mass Storage. Don't set it to "Media Player" (which would be the intuitive thing to do Hook the Galaxy to your PC via USB. A pop-up menu will appear letting you choose a variety of ways to "open" the device-- chose play with Windows Media Player. From there, Windows MP will let you synchronize your entire music library with the Galaxy in one shot. And, it no longer thinks it is a camera-- YEAY!
  20. #20  

    Default Re: Phone won't sync as a media device

    I am having same problem with me galaxy nexus? I had to restore the os on my pc and every since then my PC will not recognize device as mass storage device or MTP. Before I just hooked the phone up and the pc automatically installed software and would list Galaxy Nexus as a connected device....now it won't do that no matter what I try?
  21. #21  

    Default Re: Phone won't sync as a media device

    It isn't XP, both desktops and laptob all run XP w/svc 3, other desktop and laptop work with phone, this other desktop won't? It has something to do with driver or software on pc....what though? is the question as I have all drivers installed???And it worked before i restored this PC? And I have not found a working solution anywhere???
  22. #22  

    Default Re: Phone won't sync as a media device

    My phone synced without a problem and I was able to download music and mp4 videos. Since I ripped all my movies and tv shows in mp4 format WMP couldnt play them until I downloaded the mp4 codec then it worked fine. Then I upgraded my OS from Vista to Windows 7 and thats when it would not work anymore. WMP supposedly supports mp4 format but I may have to install the mp4 codec again for Windows 7. My problem is everytime I plug my phone in WMP wants to download music to my phones internal storage and not the sd card. I may have to go to WalMart and get another card and a card reader to see if that is the problem. If that doesnt solve it then I may have to reinstall Vista because everything worked fine when I had that OS. Either that or I will try to download Media Player Classic.
  23. #23  

    Default Re: Phone won't sync as a media device

    I found the same problem and it drove me nuts. It's not so much the phone (or the Nexus) it's Media Player. Specifically version 12 (although the fix may work for other versions). Please note that I am running Win7 64bit.
    Steps:
    1) Go to your Start Menu
    2) In the Search field type services.msc
    3) Scroll down to find Portable Device Enumerator Service; double click to open
    4) Where it says "Startup type:" switch it to Automatic
    5) Hit Apply and then OK

    Depending on how fast your computer itself recognizes the device will determine how fast Windows Media Player finds it.
    I'm to sure if this is the same step XP users would use. But I hope this helps a little.
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  24. #24  

    Unhappy Re: Phone won't sync as a media device

    i had music on my samsung galaxy s2 up until a few days ago it was picking and choosing which music it would play and saying there was a licence issue with some others then the upgrade to EE took place then the message i would get up was 'error this item is no longer available' so i followed the instructions on my media player to remove all the music from my mobile unsynced the phone and removed what had recently been added to my mobile to start again from scratch like i'd just gotten the mobile and wanted to put my music on it but i kept getting the same results only one or two single songs would play anything in an album said the error message now my phone won't sync with my media player on my laptop full stop and i can't find out why, i've managed to transfer one single song over via bluetooth but anything else is saying the error message so i'm hoping it's not going to be a case of i can only transfer one song a day it'll take forever!!
  25. #25  

    Default Re: Phone won't sync as a media device

    To solve the problem of pc only recognising phone only as camera I put windows media player 10 and samsung kies on the pc and now it recognises it as it should. I can now see everything that is on my phone through the pc and transfer movies, music and files between the two. No problems. I am running XP professional sp3. Hope this helps people out.

    James
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