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  1. Thread Author  Thread Author    #1  
    LadiJae's Avatar

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    Default Touch wiz keeps stopping

    Is it just my phone????? My husband's doesn't do it....

    Touch wiz has been stopping way too frequently this week.... and it freezes up bad.

    Any suggestions on what to do, or why it does that so often.......

    Should I contact Att??? It's getting unbearable and really don't want to use a launcher

    ~Jae, GS3 on Tapatalk~
  2. #2  
    funkylogik's Avatar

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    Default Re: Touch wiz keeps stopping

    what do u mean by touchwiz freezing? the homescreen or what?
  3. Thread Author  Thread Author    #3  
    LadiJae's Avatar

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    I could be doing anything and all of sudden it freezes, and the error says touchwiz stopped working, screen goes black.Then I have to take the battery out

    AT&T told me to go swap it out for a new phone. I guess I'll go do that tomorrow...

    ~Jae, GS3 on Tapatalk~
  4. #4  
    funkylogik's Avatar

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    Default Re: Touch wiz keeps stopping

    yeah ur probably best to. remember + back it up to your pc 1st
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  5. Thread Author  Thread Author    #5  
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    Default

    Most definitely

    ~Jae, GS3 on Tapatalk~
  6. #6  

    Default Re: Touch wiz keeps stopping

    It's most likely because of a recent installed app. When I updated color is had the same problem. I just downgraded the app and disabled it and my phone works great again.
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  7. Thread Author  Thread Author    #7  
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    Default

    I haven't installed any new apps, I had some updated, Twitter is the only one I can remember....

    ~Jae, GS3 on Tapatalk~
  8. #8  

    Default Re: Touch wiz keeps stopping

    same thing for me. Starting to fool around with nova launcher.
  9. Thread Author  Thread Author    #9  
    LadiJae's Avatar

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    Well I went ahead and uninstalled the most recent apps. That I don't use.

    It was happening like every 30-45 minutes. If it continues the rest of today and tomorrow. I will be taking it back.

    My battery also gets real hot and the percentage drops like 40% for no reason at all.... this had been happening every 2 days it seems

    ~Jae, GS3 on Tapatalk~
  10. #10  

    Default

    U need to exchange it for a new one. This shouldn't be happening

    Tapatalk'd from my Galaxy S3
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  11. #11  
    Ricky Babalu's Avatar
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    Default Re: Touch wiz keeps stopping

    Try these in the following order:

    1. Power phone down, pull battery.
    2. Remove any new apps installed (since you have already eliminated this, skip)
    3. If you have an SD card, remove it and try phone without it. (sometimes a corrupt file on sd card can cause issues)
    4. Clear the data for TouchWiz Home: Menu>System Settings>Application Manager>TW>Clear data.
    5. Clear the Cache: Power phone off>Hold volume up + Home + Power> Wipe Cache Partition>Reboot.
    6. As a last resort, you can do a factory reset (or your carrier probably will do this when you take it in) ***Make sure to backup, you will lose data.
    Last edited by Ricky Babalu; 07-19-2012 at 02:04 PM.
  12. Thread Author  Thread Author    #12  
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    It does not allow me to clear the data for tw

    ~Jae, GS3 on Tapatalk~
  13. #13  
    Ricky Babalu's Avatar
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    Default Re: Touch wiz keeps stopping

    Quote Originally Posted by LadiJae View Post
    It does not allow me to clear the data for tw
    Strange.................Are you sure you are looking at "Clear Data" and not "Clear Cache". On mine I am able to do this (I am with Verizon).

    *****If you cannot, then click on "Force Stop", then power down and reboot.
    Last edited by Ricky Babalu; 07-19-2012 at 02:09 PM.
  14. Thread Author  Thread Author    #14  
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    I was able to do it... it wasn't there in the beginning... collecting data or something....

    But I did it, I didn't realize that would erase my screens.... but I've put them back together.

    Will see how this goes the rest of today and tomorrow, thanks

    ~Jae, GS3 on Tapatalk~
  15. #15  
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    Default

    Try a factory reset

    Sent from my SCH-I535 using Android Central Forums
  16. #16  

    Default

    Definitely go get new device.

    Sent from my Samsung Epic 4G Touch using Tapatalk 2
  17. #17  

    Default Re: Touch wiz keeps stopping

    I would factory reset it and start over again! Best way to deal with your situation! AND if it still happens after the reset.....THEN you DEF have a defective phone!
  18. #18  

    Default Re: Touch wiz keeps stopping

    Quote Originally Posted by li2327 View Post
    Definitely go get new device.

    Sent from my Samsung Epic 4G Touch using Tapatalk 2
    Do the factory reset first to rule anything else out! They may end up giving you a refurbished phone!
  19. Thread Author  Thread Author    #19  
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    It's within the 30 days... I doubt they would be giving me s refurbished phone????

    ~Jae, GS3 on Tapatalk~
  20. #20  
    Ricky Babalu's Avatar
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    Default Re: Touch wiz keeps stopping

    Quote Originally Posted by LadiJae View Post
    It's within the 30 days... I doubt they would be giving me s refurbished phone????

    ~Jae, GS3 on Tapatalk~
    You only have 14 days (Verizon return Policy).
  21. Thread Author  Thread Author    #21  
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    I have AT&T, So I have 30 days! Which is up on the 22nd, and I've already spoken with them

    ~Jae, GS3 on Tapatalk~
  22. #22  
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    Default Re: Touch wiz keeps stopping

    Don't mean to thread jack but how do you backup the s3 from the computer? First ics device
  23. #23  
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    Default

    Quote Originally Posted by Kench33 View Post
    Don't mean to thread jack but how do you backup the s3 from the computer? First ics device
    do a google search + download Samsung Kies to your computer
  24. Thread Author  Thread Author    #24  
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    Well since I cleared the data Thursday afternoon I haven't had any more issues out of touchwiz!

    ~Jae, GS3 on Tapatalk~
  25. #25  

    Post Re: Touch wiz keeps stopping

    was trying to change icon from touchwiz home accidently press the force to stop button how do I get it back to normal cause it driving me insane
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