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  1. Thread Author  Thread Author    #1  

    Angry SMS says I have a new message but I do not

    I have had this phone less than two weeks, had bought one previously but had the infamous crack in the left hand side of the screen and verizon swapped it for a new one.

    Now all of a sudden my phone says I have a new text message and I do not. I have deleted all of my messages and even restarted. It will disappear for a bit and then come back.

    Any way to fix this? Do I bring it back to verizon?

    Thank you!
    Erika
  2. #2  
    funkylogik's Avatar

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    touchejiz

    Default Re: SMS says I have a new message but I do not

    in what way does it say you have an sms? what sms app are u using?
  3. Thread Author  Thread Author    #3  

    Default Re: SMS says I have a new message but I do not

    I don't use a sms app, it is just the messaging app that comes with the phone. I used go sms on my droid x, but love the s3's app.

    I just force stopped everything and hope it doesn't happen again
  4. #4  

    Default Re: SMS says I have a new message but I do not

    Do you use a SMS backup/restore tool? Deleting text messages using such apps have caused issues in the past.
  5. Thread Author  Thread Author    #5  

    Default Re: SMS says I have a new message but I do not

    Nope. It is just the messaging app. Haven't gotten all fancy on this phone yet.
  6. #6  
    Tkbredx's Avatar

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    TeamSonicFreeGS3 v9.1

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    screen shot of what's happening?
    crester likes this.
  7. Thread Author  Thread Author    #7  

    Default Re: SMS says I have a new message but I do not

    It just has a "1" notification saying I have a new text message. All text messages are read, and I even deleted all of them and it still has the "1" over the messaging icon.
  8. #8  
    Tkbredx's Avatar

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    Quote Originally Posted by littlelotte88 View Post
    It just has a "1" notification saying I have a new text message. All text messages are read, and I even deleted all of them and it still has the "1" over the messaging icon.
    The stock launcher has badge notifications like that? I wasn't aware. Or are you using the plug in for nova out apex? That's what I'm using for apex. And I'm using Handcent so I don't think I can help. Maybe clear cache?
  9. #9  

    Default

    Did you select "Do not keep activities" and limit background processes?

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  10. #10  

    Default Re: SMS says I have a new message but I do not

    Erika,

    I am having THE EXACT SAME ISSUE...I have a brand new Samsung 3 from ATT. Glad to hear it is not just my phone. But, did you ever get the issue resolved? This person who is chiming in is making it way more complicated than it is:

    1. It has a "1" on the app which usually indicates that there is a new message
    2. There are no new messages and the "1" never disappears.

    I finally had to remove it from my tool bar at the bottom of my screen. Now I only access texts when it is in the app folder since it seems to not have the "1" new message issue there... I have tried restarting, uninstalling (can't do) and I am close to returning the phone.

    Ugh... never had as many issues (there are more). Not such a smart phone after all..
  11. Thread Author  Thread Author    #11  

    Default Re: SMS says I have a new message but I do not

    I had to do a hard reset and it seemed to resolve itself!
  12. #12  

    Default Re: SMS says I have a new message but I do not

    I had the same problem, but managed to fix it by sending a message to myself and then deleting that message. Dont know how, but it worked!
    Hope it helps, its really annoying when it happens!
  13. #13  

    Default Re: SMS says I have a new message but I do not

    i had the same problem,,, to fix go to application manager and scroll to all. then go to badgeprovider and clear data,,, next restart the phone and it should be gone
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  14. #14  

    Default Re: SMS says I have a new message but I do not

    Thanks a lot friend you help me to resolve this problem sms says i have a new sms but i do not and e mail too and when i go to Applications Manager and swio to all and scroll to Badge Provider clear data and restart my s3 device all wrong notifications desapear
    thanks for your help
  15. #15  
    j-dogg_69's Avatar

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    Default Re: SMS says I have a new message but I do not

    Quote Originally Posted by Brent Dobbin View Post
    i had the same problem,,, to fix go to application manager and scroll to all. then go to badgeprovider and clear data,,, next restart the phone and it should be gone
    THANK YOU! I had a thread about this problem a few months ago. Had loads of responses, but none worked. This one did though, cheers!
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    Karen LaRoche likes this.
  16. #16  
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    Default Re: SMS says I have a new message but I do not

    Thanks man it worked (Y)
  17. #17  

    Thumbs up Re: SMS says I have a new message but I do not

    Thanks a lot it worked. The sms popup could not clear the notification counter for 4 months.
  18. #18  

    Default Re: SMS says I have a new message but I do not

    I have a DROID RAZR HD and could not locate "badgeprovider" in my apps. I've tried clearing smspush and even the stock sms app but no result. Do you know what else I could be looking for?
  19. #19  

    Default Re: SMS says I have a new message but I do not

    Never mind, Force stopped the SMSpush and it cleared it. Thanks!
  20. #20  

    Default Re: SMS says I have a new message but I do not

    Hey guyz I have the same problem too!! I cant find the solution.. Help Me!!
  21. #21  

    Default Re: SMS says I have a new message but I do not

    Thanks Brett, for some time my email badge has been showing -1 when I have no unread emails (always 1 less than the actual number), this fixed it.
  22. #22  

    Default Re: SMS says I have a new message but I do not

    its not gone i did what you said, i turned it off and back on, but its still there. when i press on the message icon, it goes to my message inbox, but its empty. but the message icon is still in the notification bar. and says new mssage. WTF
  23. #23  

    Default Re: SMS says I have a new message but I do not

    Hi Francy, I did a similar mistake. You need to go to all applications and clear data only for Badge Provider.. Not for message
  24. #24  
    Jean TONIC's Avatar

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    Default Re: SMS says I have a new message but I do not

    Thanks Brent
  25. #25  

    Default Re: SMS says I have a new message but I do not

    Brill Thanks - I have had my phone for 6 months and this has never happened before. I tried everything and by doing this was the only thing that worked. Dont be afraid it wont loose anything if you make sure you clear data from badge provider only. Thanks again.
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