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  1. #51  

    Default Re: Your device has been modified. Software updates are not available...

    Hi, Leonbakhan
    When I inserted the new Sandisk ultra 64gb card while battery out or if the phone was powered down I got the device modified message when checked for sofware updates.
    If you leave the phone powered on insert the micro sd card then go to menu settings and storage and mount the ext card it takes about 30 seconds and now the phone status is normal.and software updates now functions
    Just some odd Samsung bug.every time I inserted the card with the phone powered down or powered down and removed the batery it threw the phone modified message when tried to do software update every time.
    In addtion, the new Sandisk ultra 64gb card was a raw partition and it would not mount on the phone phone just gave preparing card message but would not format and mount the micro SD card so I formatted the Micro SD card with my PC to exFat and as said left phone powered on and inserted and mounted the card and worked fine for me.
    Hope that helps
  2. #52  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by leonbakhan View Post
    I have a galaxy note ii and it is not rooted. It is showing the same message.. your device has been modified and no software available. Device status is Modified. Have tried all but with out any result. I have a sans disk memory card 64GB. Any solution?
    Did you try shutting off the phone, removing the card, and rebooting (with the card out)? It's beginning to sound like the problem is with large exFAT formatted cards.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

    If I've helped you, please click the "Thanks" button.

    Have a Galaxy S3? Click here ==> Everything you wanted to know about your Galaxy S3
  3. #53  

    Default Re: Your device has been modified. Software updates are not available...

    Unmount it and then check for updates; when it says up to date, mount your sd card again. Check for updates. Should say up to date. Problem solved!
  4. #54  

    Default Re: Your device has been modified. Software updates are not available...

    I had the same problem, tried all memory card related stuff but still wouldn't update.

    I connected to Kies and did the update via the software and everything is fine now.

    Cheers

    Wayne.
  5. #55  

    Default Re: Your device has been modified. Software updates are not available...

    Had the same problem today..I am unrooted and didn't have any idea why it showed modified neither I had a memory card so I was worried what would be the problem..what I did was switched off the device and remove the battery and let it be like for 10 minutes then I switched it back on and there we go its back to Normal..glad it came back
  6. #56  

    Default Re: Your device has been modified. Software updates are not available...

    I have a Galaxy S3 purchased new which i had already updated to Android 4.1.1 ;
    I now and then get that status "Device modified" and Samsung tells me that my waranty is void and I am no longer supported.
    I never rooted my phone and never will ; This bug might have some serious economic impacts on the Samsung user community.
    I tried the SD card removal, even removed the sim card ; the devices sometimes shows "normal", sometimes falls back to modified.
    I cannot say that removing the SD card immediately restores the "Modified Status".
    The two pictures included illustrate that the device shows "modified" and then shows "normal" a few days later and will probably
    show "modified" in a few days...
    Do we know if Samsung is looking into this bug ? Will it be fixed with Android 4.2.2. ?
    Will we be able to upgrade to 4.2.2. (via Kies?) if we are in one of those "modified" days ?
    Is Samsung going to recognize the bug and not void the waranty based on the fact that users have NOT rooted or modified their phone ?
    Normand

  7. #57  

    Default Re: Your device has been modified. Software updates are not available...

    Hello all!
    I had the same problem this morning but before I tried the sdcard thing I noticed that cpuz had updated today.
    So I uninstalled it and rebooted the phone and voila, the device status says normal again.
    So you guys can check If is there any app that is messing with your phone.
  8. #58  

    Default Re: Your device has been modified. Software updates are not available...

    I just had this on my S4. Not rooted. Was worried but after removing the battery and rebooting all is good.
  9. #59  

    Cool Re: Your device has been modified. Software updates are not available...

    i was shocked guys that my phone was modified, cant installed updates.....so, what I did is removed the latest apps that id installed...(kies air), and the apps that my anti virus knew that "s4 ringtone app" have virus i'd install it instantly...after that two uninstalled I power off my phone and live it for 5 minutes...after then, I turned on and I test the software update, its going normal saying "checking latest software....latest update installed...",.....then I checked the device status said "OFFICIAL".........my phone was not rooted ever since,,....so I suspect was the virus or I think also the kies air(in my opinion that fota cant have rival,...so if you used fota, you cant used kies,...but if you used kies,,...it will say the fota was modified.......in my opinion)...
  10. #60  
    sectime's Avatar

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    Default Re: Your device has been modified. Software updates are not available...

    My new S4 with Sandisk 64 Gb card same issue. I unmounted card but didn't remove it, and restarted. Phone mounted card on restart and all is well (so far). Thanks to the members who posted this fix.
  11. #61  

    Default Re: Your device has been modified. Software updates are not available...

    This method actually works. Worked for me in safe mode, was able to check for updates, however when restarted my phone again (normal mode) it showed modified again.
  12. #62  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by Victor Note 2 View Post
    Hi, I've had that same problem, the only remedy is to remember all the apps that has been installed on the device prior to having the "device modified" and uninstall them or:
    Power down your device,
    Power it back on with the volume key pressed down,
    your device will boot in safe mode,
    check the update and it will show the status as normal,
    reboot the device again and the status will be back to modified.
    Well at least you wouldn't have to uninstall the apps or even hard reset the device.

    That's what I did, and it does the job for now.
    Cheers
    This method actually works. Worked for me in safe mode, was able to check for updates, however when restarted my phone again (normal mode) it showed modified again.
  13. #63  

    Default Re: Your device has been modified. Software updates are not available...

    hi!!!i rooted my phone after i rooted i use superSU and then when i go to setting and checked for new update it said "your device has been modified,software updates are not available" please can someone help me.please!!!

    - - - Updated - - -

    hi!!!i rooted my phone after i rooted i use superSU and then when i go to setting and checked for new update it said "your device has been modified,software updates are not available" please can someone help me.please!!!
    om rajpurohit1 likes this.
  14. #64  

    Default Re: Your device has been modified. Software updates are not available...

    Cheers. You just saved all of my bacon.
  15. #65  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by Bhebheq Kita View Post
    hi!!!i rooted my phone after i rooted i use superSU and then when i go to setting and checked for new update it said "your device has been modified,software updates are not available" please can someone help me.please!!!
    What kind of help are you looking for? Were you unaware that (except in limited circumstances) rooting generally makes receiving OS updates impossible?
    Edit - limited circumstances being:
    1. If you did not install an alternate Recovery method (TWRP; ClockWorkMod), you MAY be able to use https://play.google.com/store/apps/d....otarootkeeper to "hide" the superuser binaries from the OTA checks.
    2. If you did not freeze/remove any bloatware from the system

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4
  16. #66  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by Buda_357 View Post
    Hi, Leonbakhan
    When I inserted the new Sandisk ultra 64gb card while battery out or if the phone was powered down I got the device modified message when checked for sofware updates.
    If you leave the phone powered on insert the micro sd card then go to menu settings and storage and mount the ext card it takes about 30 seconds and now the phone status is normal.and software updates now functions
    Just some odd Samsung bug.every time I inserted the card with the phone powered down or powered down and removed the batery it threw the phone modified message when tried to do software update every time.
    In addtion, the new Sandisk ultra 64gb card was a raw partition and it would not mount on the phone phone just gave preparing card message but would not format and mount the micro SD card so I formatted the Micro SD card with my PC to exFat and as said left phone powered on and inserted and mounted the card and worked fine for me.
    Hope that helps
    Yes, I'm aware this is a necropost, but I just had this issue just now. Using 64GB Sandisk Ultra and got the same issue and in About Device is said device status custom. Unmounted the card ad rebooted, and it worked fine
  17. #67  

    Default Re: Your device has been modified. Software updates are not available...

    Just wanted to say that I had the same issue (even without an SD card) and fixed by simply rebooting phone in safe mode.
  18. #68  

    Default Re: Your device has been modified. Software updates are not available...

    Thanks a million!! My Galaxy Note 8.0 GT.5120 was getting this error as well after a week of usage! Just regular apps installed from Google Play,no rooting or hacking. A call to Samsung "support" gave me the ape-monkey-answer "reset the unit to factory settings" (yeah like I would like to do that every week when the error comes back!).
    Powering down, removing my Sandisk 64GB SD-card, powering up, and after started, re-inserting the card, solved the problem! Now OTA updating works again!
  19. #69  

    Default Re: Your device has been modified. Software updates are not available...

    what is solution if its caming return that no apdate avaible
  20. #70  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by om rajpurohit1 View Post
    what is solution if its caming return that no apdate avaible
    It depends - what makes you think an update IS available?
    What firmware does your phone currently have?
    What model number/carrier/region?

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk Pro
  21. #71  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by Tristan Downing View Post
    Did you resolve this problem? My S3 has started doing this too. I have not rooted it either. My update to Jelly Bean was the official one, done wirelessly through the phone.
  22. #72  

    Default Re: Galaxy S3: Your device has been modified. Software updates are not available...

    Remove your SD card then boot into system recovery. Select 'wipe cache partion' and then reboot if successful. This worked for me

    Sent from my Samsung Galaxy S3 Lte android 4.3 using Tapatalk
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