Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 1 of 4 1234 LastLast
Results 1 to 25 of 79
Like Tree13Likes
  1. Thread Author  Thread Author    #1  

    Default Galaxy S3: Your device has been modified. Software updates are not available...

    I've got a international GS3 and I just checked for new updates using the phone and I got the "Your device has been modified. Software updates are not available" message.
    I went into 'About Device' and 'Status' and my 'Device Status' is showing as "Modified".

    I'm totally confused why this would be, I'm not rooted and never have been, and am running the standard vodafone JB update. Also, this is a recent thing as I have been checking for updates at least once a week and this is the first time this has happened. Before I would just get the usual "your device is running the latest firmware" or whatever.

    I've done a bit of reading and the problem I am experiencing is usually had by people who are rooted. Also read that sometimes it can be an issue with the external SD card, but I've tried removing and restarting the device and the problem persists.

    The final thing I thought it could be down to is an app I've installed lately, but I've uninstalled all recent ones and nothing helps.

    So as it stands I'll never be able to update my phone again!!!
    Other than trying a full wipe and reset (which I don't want to do) I'm not sure what else there is to do or try. Any ideas???????

    Thanks.
    Last edited by NotJustAPhone; 03-02-2014 at 10:23 AM.
    Ty Kouv likes this.
  2. #2  

    Default Re: Your device has been modified. Software updates are not available...

    Did you resolve this problem? My S3 has started doing this too. I have not rooted it either. My update to Jelly Bean was the official one, done wirelessly through the phone.
  3. Thread Author  Thread Author    #3  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by Tristan Downing View Post
    Did you resolve this problem? My S3 has started doing this too. I have not rooted it either. My update to Jelly Bean was the official one, done wirelessly through the phone.
    Nope, still not resolved.

    And the only info/fixes I can find relate to rooted S3's.
  4. #4  
    winmod21's Avatar

    Posts
    472 Posts
    ROM
    Stock: Unrooted

    Default Re: Your device has been modified. Software updates are not available...

    You might try posting that same OP/thread over on xda developers forums, perhaps under the carrier specific sub-forum for your phone, or for international GS3's.
    Thanked by:
    Sincs 
    Darth Spock likes this.
  5. #5  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by Sincs View Post
    I've got a international GS3 and I just checked for new updates using the phone and I got the "Your device has been modified. Software updates are not available" message.
    I went into 'About Device' and 'Status' and my 'Device Status' is showing as "Modified".

    I'm totally confused why this would be, I'm not rooted and never have been, and am running the standard vodafone JB update. Also, this is a recent thing as I have been checking for updates at least once a week and this is the first time this has happened. Before I would just get the usual "your device is running the latest firmware" or whatever.

    I've done a bit of reading and the problem I am experiencing is usually had by people who are rooted. Also read that sometimes it can be an issue with the external SD card, but I've tried removing and restarting the device and the problem persists.

    The final thing I thought it could be down to is an app I've installed lately, but I've uninstalled all recent ones and nothing helps.

    So as it stands I'll never be able to update my phone again!!!
    Other than trying a full wipe and reset (which I don't want to do) I'm not sure what else there is to do or try. Any ideas???????

    Thanks.
    I have the same exact issue after I updated to Jelly Bean via OTA. I purchased my phone unlocked, in other words it is not tied to any carrier. That is how most people get their phone in Bahrain (the country I live). I took my phone the local Samsung service center and they stated that they believe it has to do with the CSC version (This is bloatware specific to a country [as in my case] or a carrier). that I my phone downloaded via OTA. I find it hard to believe that Samsung would put out the wrong firmware version to an entire region. Also when I asked if others customers had the same issue they stated no. So I don't think this is the case. However, their "fix" was to flash my phone back to Ice Cream Sandwich. They told me to not update and that it might take a few months before the Middle East CSC is released. It has been a couple of months so I tried the OTA again and once more I got Jelly Bean and once more I got the the same message "Your device has been modified. Software updates are not available". I hope we can get a resolution to this problem. When the new update for Jelly Bean comes (4.1.2) I'll take ti to the service center again and have them perform it. It I get the same message after that I am going to ask for a replacement. Inshallah. If any of you get a resolution please post again. Thanks in advance.
  6. Thread Author  Thread Author    #6  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by Tarak Abu Adam View Post
    I have the same exact issue after I updated to Jelly Bean via OTA. I purchased my phone unlocked, in other words it is not tied to any carrier. That is how most people get their phone in Bahrain (the country I live). I took my phone the local Samsung service center and they stated that they believe it has to do with the CSC version (This is bloatware specific to a country [as in my case] or a carrier). that I my phone downloaded via OTA. I find it hard to believe that Samsung would put out the wrong firmware version to an entire region. Also when I asked if others customers had the same issue they stated no. So I don't think this is the case. However, their "fix" was to flash my phone back to Ice Cream Sandwich. They told me to not update and that it might take a few months before the Middle East CSC is released. It has been a couple of months so I tried the OTA again and once more I got Jelly Bean and once more I got the the same message "Your device has been modified. Software updates are not available". I hope we can get a resolution to this problem. When the new update for Jelly Bean comes (4.1.2) I'll take ti to the service center again and have them perform it. It I get the same message after that I am going to ask for a replacement. Inshallah. If any of you get a resolution please post again. Thanks in advance.
    The odd thing for me is that after updating to Jelly Bean my phone was fine for a good few weeks. Status was still normal and when checking for new updates it would just say that my device is running the latest software. It's only in the last week that it has started mentioning that my device is modified.

    I'm wondering if there are any apps that could trigger this problem? Tasker etc??
    I've downloaded the odd app from aptoide too so wondering if this has caused an issue.
  7. #7  
    gwappa's Avatar

    Posts
    188 Posts
    Global Posts
    191 Global Posts

    Default Re: Your device has been modified. Software updates are not available...

    You may not be able to receive OTA updates whit phone state set to 'modified' however you can update through Kies just fine.
  8. Thread Author  Thread Author    #8  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by gwappa View Post
    You may not be able to receive OTA updates whit phone state set to 'modified' however you can update through Kies just fine.
    I'm hoping this is the case but I've read conflicting reports that updating via kies doesn't work in some cases too when phone is "modified".
  9. Thread Author  Thread Author    #9  

    Default Re: Your device has been modified. Software updates are not available...

    Bit of an update....

    After hearing that the 4.1.2 update was now available here in the UK I tried the check updates option on my phone again. This time if gave me the usual new update is available message. Then I checked device status and it was showing as "normal". So I updated.

    After updating I've noticed the device status is back to "modified" and if I try to check for new updates I get the problematic message from my opening post.

    Almost seems like my network or Samsung are somehow setting my phone to modified between updates.
  10. #10  

    Default Re: Your device has been modified. Software updates are not available...

    Where do you check the device status? Thanks.

    Quote Originally Posted by Sincs View Post
    Bit of an update....

    After hearing that the 4.1.2 update was now available here in the UK I tried the check updates option on my phone again. This time if gave me the usual new update is available message. Then I checked device status and it was showing as "normal". So I updated.

    After updating I've noticed the device status is back to "modified" and if I try to check for new updates I get the problematic message from my opening post.

    Almost seems like my network or Samsung are somehow setting my phone to modified between updates.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.
  11. #11  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by Sincs View Post
    I've got a international GS3 and I just checked for new updates using the phone and I got the "Your device has been modified. Software updates are not available" message.
    I went into 'About Device' and 'Status' and my 'Device Status' is showing as "Modified".

    I'm totally confused why this would be, I'm not rooted and never have been, and am running the standard vodafone JB update. Also, this is a recent thing as I have been checking for updates at least once a week and this is the first time this has happened. Before I would just get the usual "your device is running the latest firmware" or whatever.

    I've done a bit of reading and the problem I am experiencing is usually had by people who are rooted. Also read that sometimes it can be an issue with the external SD card, but I've tried removing and restarting the device and the problem persists.

    The final thing I thought it could be down to is an app I've installed lately, but I've uninstalled all recent ones and nothing helps.

    So as it stands I'll never be able to update my phone again!!!
    Other than trying a full wipe and reset (which I don't want to do) I'm not sure what else there is to do or try. Any ideas???????

    Thanks.
    Hi. That happened to me too but I was able to resolve it by factory resetting the phone.

    Sent from my GT-I9300 using Android Central Forums
  12. Thread Author  Thread Author    #12  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by meyerweb View Post
    Where do you check the device status? Thanks.
    Settings - About Device - Status
    Thanked by:
  13. #13  
    funkylogik's Avatar

    Posts
    9,679 Posts
    Global Posts
    9,696 Global Posts
    ROM
    touchejiz

    Default Re: Your device has been modified. Software updates are not available...

    Im rooted with custom kernal.
    Anyone know how i can flash official 4.1.2 (odin or CWM)?
    ta :beer:

    MERRY XMAS!!!X
    Unbranded rooted international s3 with Official JB. Paisley, Slotland, Western Europe :beer:
    GT-I9300, UK
  14. Thread Author  Thread Author    #14  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by funkylogik View Post
    Im rooted with custom kernal.
    Anyone know how i can flash official 4.1.2 (odin or CWM)?
    ta :beer:

    MERRY XMAS!!!X
    Unbranded rooted international s3 with Official JB. Paisley, Slotland, Western Europe :beer:
    Is this what's known on the street as "thread hijacking"?
    Thanked by 2:
    Darth Spock likes this.
  15. #15  
    funkylogik's Avatar

    Posts
    9,679 Posts
    Global Posts
    9,696 Global Posts
    ROM
    touchejiz

    Default Re: Your device has been modified. Software updates are not available...

    Oh report it then n have a merry xmas.
    Was tryin2keep forum uncluttered.
    Please report...
    .....there, did it for you.
    Ahh the community spirit warms my thumbs

    MERRY XMAS!!!X
    Unbranded rooted international s3 with Official JB. Paisley, Slotland, Western Europe :beer:
    GT-I9300, UK
    Sincs likes this.
  16. Thread Author  Thread Author    #16  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by funkylogik View Post
    Oh report it then n have a merry xmas.
    Was tryin2keep forum uncluttered.
    Please report...
    .....there, did it for you.
    Ahh the community spirit warms my thumbs

    MERRY XMAS!!!X
    Unbranded rooted international s3 with Official JB. Paisley, Slotland, Western Europe :beer:
    .....and breathe.
    Darth Spock and funkylogik like this.
  17. #17  

    Default Re: Your device has been modified. Software updates are not available...

    Try this. Remove sd card. Restart phone . check status. Subsequently put your sd card back
    Last edited by nirmalv; 12-26-2012 at 06:59 AM.
    Thanked by 2:
  18. #18  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by Sincs View Post
    Is this what's known on the street as "thread hijacking"?
    Yes.

    --Tapatalk on Samsung GS3.
    Samsung Galaxy S3 4gLTE
  19. #19  

    Default Re: Your device has been modified. Software updates are not available...

    Resolved for me - Reformat the SD card using Settings\Storage
    Diagnosed by restarting with and without the SD card and with a different SD card.
    Cause was either (a) use of SDrescan app (b) using SD card as supplied without doing initial format in the S3
  20. Thread Author  Thread Author    #20  

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by nirmalv View Post
    Try this. Remove sd card. Restart phone . check status. Subsequently put your sd card back
    Tried this when I first had the problem but it didn't work.

    As long as the status switches back to normal when new updates are released then I'm ok with it.
  21. #21  

    Default Re: Your device has been modified. Software updates are not available...

    Worked for me: power down, remove SD card, power up, insert SD card.
  22. #22  
    funkylogik's Avatar

    Posts
    9,679 Posts
    Global Posts
    9,696 Global Posts
    ROM
    touchejiz

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by Sincs View Post
    .....and breathe.
    Sorry man i was in a stroppy mood and ur right, i took it a bit off topic. I actualy did report myself.
    Lets just say it was a very bad day for me.
    sorry again :beer:

    MERRY XMAS!!!X
    Unbranded international s3 with Official 4.1.2 JB. Paisley, Slotland, Western Europe :beer:
    GT-I9300, UK
    Thanked by:
    Sincs 
    Sincs likes this.
  23. #23  

    Default Re: Your device has been modified. Software updates are not available...

    Guys , I just tried to update and I am getting the same issue as well, my phone
    Has a stock room and never used a rooting on this device SGS3
    . It seems like the problem is with Samsung thwm selves!!
  24. #24  

    Default Re: Your device has been modified. Software updates are not available...

    Guys , I just tried to update and I am getting the same issue as well, my phone
    Has a stock room and never used a rooting on this device SGS3
    . It seems like the problem is with Samsung them selves!!


    But guess what , I don't have an SD card and all I did is restarting my phone and it is working fine now
    funkylogik likes this.
  25. #25  
    funkylogik's Avatar

    Posts
    9,679 Posts
    Global Posts
    9,696 Global Posts
    ROM
    touchejiz

    Default Re: Your device has been modified. Software updates are not available...

    Quote Originally Posted by q8wonderz View Post
    Guys , I just tried to update and I am getting the same issue as well, my phone
    Has a stock room and never used a rooting on this device SGS3
    . It seems like the problem is with Samsung them selves!!


    But guess what , I don't have an SD card and all I did is restarting my phone and it is working fine now
    Cool. U noticed the modem and cpu boost of 4.1.2 mate?

    MERRY XMAS!!!X
    Unbranded international s3 with Official 4.1.2 JB. Paisley, Slotland, Western Europe :beer:
    GT-I9300, UK
Page 1 of 4 1234 LastLast

Similar Threads

  1. "Your order has been shipped."
    By TeeSquar in forum Droid Bionic
    Replies: 25
    Last Post: 09-09-2011, 01:31 PM
  2. If your thread has been moved...
    By Cory Streater in forum Rumored Devices Lounge
    Replies: 0
    Last Post: 08-30-2011, 03:01 PM
  3. My device has been ordered... Would should I know?
    By Duvi in forum Sprint Nexus S 4G
    Replies: 20
    Last Post: 06-17-2011, 11:28 PM
  4. [ROM Alert] Cyanogen Mod 7 Nightly updates are now available
    By insanefmj in forum HTC Evo Shift 4G Rooting, ROMs, and Hacks
    Replies: 73
    Last Post: 04-04-2011, 11:38 AM
  5. Check for update was not available at this time
    By Clemsonpablo in forum Motorola Droid X
    Replies: 18
    Last Post: 08-24-2010, 07:45 AM

Posting Permissions