03-09-2013 03:22 PM
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  1. neiljay6's Avatar
    Little nokia. Worked well. Anyhoo gotta go up to the UK for two weeks to attend a funeral. Will try to get the s3 fixed or replaced there. So frustrating cause it looks like brand new (pic on previous page). Kept it well at least i think so. Just wont come on.Sorry for bringing this depressing topic back up

    Sent from my GT-I9300 using Android Central Forums
    Attached Thumbnails S3's are dying after 150 days. No!!!-uploadfromtaptalk1356854817087.jpg  
    12-30-2012 02:07 AM
  2. WAWood8's Avatar
    Read all posts. Samsung (yes SAMSUNG) is replacing any phones with this defect. Since Samsung provides a 1 year manufacturer warranty... They replace this defect for free.

    So don't go to verizon and pay them for the replacement .. Go to Samsung for your FREE replacement.
    Point made ... but in my case, I went to Verizon, they told me Samsung would NOT replace my phone, and I had to do that through Verizon, actually, through Assurion (I think that was the vendor) -- and they charged me $100. Had I known Samsung would have replaced it for free, I would have chosen that route, instead.

    Don't get mad at others for saying it's a small number when your getting mad since you didn't read your manufacturer warranty. No reason to start a flame war in this thread.
    I'm not getting mad at anyone and I'm not trying to start a flame war ... OK? And ... I'm not saying anyone should panic or should dump their phones ... Just saying I've seen too many threads in this forum, and in others, where someone comes here with a genuine problem, and the next thing you know the "Samsung defenders" are telling that person (as they did to ME) that they are using it wrong, or buying cheap junk, or making it up ... etc.
    12-30-2012 05:48 AM
  3. funkylogik's Avatar
    You will have to set up a Sammy account there. They have every phone I've had with them in my account. Also when you register you will get a 50% off code for a Sammy accessory.

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    Dammit ive just recieved a sammy mhl-hdmi adaptor lol
    would it be samsung UK, samsung mobile, or what?
    Is it diffeient from the samsung account i set up at when i 1st started the phone?

    MERRY XMAS!!!X
    Unbranded international s3 with Official 4.1.2 JB. Paisley, Slotland, Western Europe :beer:
    12-30-2012 06:50 AM
  4. Kelly Kearns's Avatar
    Dammit ive just recieved a sammy mhl-hdmi adaptor lol
    would it be samsung UK, samsung mobile, or what?
    Is it diffeient from the samsung account i set up at when i 1st started the phone?

    MERRY XMAS!!!X
    Unbranded international s3 with Official 4.1.2 JB. Paisley, Slotland, Western Europe :beer:
    Samsung .com. I had to switch my phone out the other day under warranty with my carrier, now I have 2 discount codes after registering my new phone

    Sent from my AT&T Samsung S3
    funkylogik likes this.
    12-30-2012 09:41 AM
  5. Kelly Kearns's Avatar
    Point made ... but in my case, I went to Verizon, they told me Samsung would NOT replace my phone, and I had to do that through Verizon, actually, through Assurion (I think that was the vendor) -- and they charged me $100. Had I known Samsung would have replaced it for free, I would have chosen that route, instead.


    I'm not getting mad at anyone and I'm not trying to start a flame war ... OK? And ... I'm not saying anyone should panic or should dump their phones ... Just saying I've seen too many threads in this forum, and in others, where someone comes here with a genuine problem, and the next thing you know the "Samsung defenders" are telling that person (as they did to ME) that they are using it wrong, or buying cheap junk, or making it up ... etc.
    Yeah I would go high up the Verizon chain and get a $100 credit on my VERIZON bill.

    Sent from my AT&T Samsung S3
    12-30-2012 09:44 AM
  6. Almeuit's Avatar
    Point made ... but in my case, I went to Verizon, they told me Samsung would NOT replace my phone, and I had to do that through Verizon, actually, through Assurion (I think that was the vendor) -- and they charged me $100. Had I known Samsung would have replaced it for free, I would have chosen that route, instead.

    Never trust a salesman.. Take that as a lesson lol :P. Of course he will say samsung won't do it.. He wants your 100 bucks. Always take salesman as a grain of sale and do your own homework first. I feel bad the guy lied.. I would personally go raise hell at that store because he had me pay for something samsung would cover under warranty.

    Sent from my Sprint S3 using AC forums
    12-30-2012 12:54 PM
  7. piizzadude's Avatar
    And not to rub salt in but if you call them, they usually overnight the replacement and then you mail back the bad one. I always call first.

    Sent from the nexus of the Android world, the SGS3.
    12-30-2012 01:40 PM
  8. funkylogik's Avatar
    Samsung .com. I had to switch my phone out the other day under warranty with my carrier, now I have 2 discount codes after registering my new phone

    Sent from my AT&T Samsung S3
    Thanx bud. Il do it now while i remember... not that im woried about the nostradamasung 150day thing lol :beer:

    MERRY XMAS!!!X
    Unbranded international s3 with Official 4.1.2 JB. Paisley, Slotland, Western Europe :beer:
    12-30-2012 02:13 PM
  9. Kelly Kearns's Avatar
    Thanx bud. Il do it now while i remember... not that im woried about the nostradamasung 150day thing lol :beer:

    MERRY XMAS!!!X
    Unbranded international s3 with Official 4.1.2 JB. Paisley, Slotland, Western Europe :beer:
    Hahaha

    Sent from my AT&T Samsung S3
    12-30-2012 02:25 PM
  10. banjo67xxx's Avatar
    Part of me wishes I'd have known about this thread earlier as I would have been able to setup backups for my phone, however as the damn paperweight is less than 30 days old, it would have made no difference because I'd be expecting to have another 120 days grace period.

    Has anyone else had an SG3 die this young, or has this one been sat in Vodafone UK's warehouse for 4 months?
    01-18-2013 06:37 PM
  11. Kelly Kearns's Avatar
    Part of me wishes I'd have known about this thread earlier as I would have been able to setup backups for my phone, however as the damn paperweight is less than 30 days old, it would have made no difference because I'd be expecting to have another 120 days grace period.

    Has anyone else had an SG3 die this young, or has this one been sat in Vodafone UK's warehouse for 4 months?
    Samsung will replace it and seems the fix had been on Kies for a bit and the 4.1.2 update will also fix it. This is only happening on international models.

    http://www.gottabemobile.com/2013/01...n-death-issue/

    Sent from my SAMSUNG-SGH-I747
    01-18-2013 06:42 PM
  12. banjo67xxx's Avatar
    The update comes just a short time after Samsung rolled out the Android 4.1.2 update to the Galaxy S3, an update that brings the Galaxy Note 2′s powerful multitasking feature,
    So is there more than 1 update which contains 4.1.2?

    Pity there's no way I can check the build number now.
    01-18-2013 06:54 PM
  13. Kelly Kearns's Avatar
    So is there more than 1 update which contains 4.1.2?

    Pity there's no way I can check the build number now.
    No, seems there was a "patch" to fix this on Kies and then the update for 4.1.2 is also rolling out, but that was also supposed to fix this issue. From everything I have heard, they are replacing these phones, no question, rooted or not. I think you can take it to a Samsung store from what I have seen, understand some countries have those. At minimum, you should contact Samsung in your country and get it replaced since they have discovered what is causing this.
    01-18-2013 06:59 PM
  14. banjo67xxx's Avatar
    I spoke to Samsung UK this weekend and the engineer I spoke to explained that the update should come with the 4.1.2 update, and that it should prevent further damage to the main board although it will not repair any damage that has alreasy been done.

    BTW, although I said my phone died after only 30 days, I later discovered that my 3 year old had been playing with the charger and it was only 95% of the way in to the socket, so even though I thought the battery was fully charged it wasn't and when I disconnected and reconnected the charger I wasn't doing anything. So my phone is in fact perfectly ok. Now going to invest some time in looking for a backup solution.
    Kelly Kearns likes this.
    01-20-2013 03:33 PM
  15. Kelly Kearns's Avatar
    I spoke to Samsung UK this weekend and the engineer I spoke to explained that the update should come with the 4.1.2 update, and that it should prevent further damage to the main board although it will not repair any damage that has alreasy been done.

    BTW, although I said my phone died after only 30 days, I later discovered that my 3 year old had been playing with the charger and it was only 95% of the way in to the socket, so even though I thought the battery was fully charged it wasn't and when I disconnected and reconnected the charger I wasn't doing anything. So my phone is in fact perfectly ok. Now going to invest some time in looking for a backup solution.
    Is there any way for people to be able to check to see if they have had any damage at all, that might not be showing symptoms yet?
    gnr_2 likes this.
    01-20-2013 04:00 PM
  16. banjo67xxx's Avatar
    Is there any way for people to be able to check to see if they have had any damage at all, that might not be showing symptoms yet?
    Although I'm no expert in this subject area, from my understanding of the principles of physics and the many ESD trainings I've had to attend, I'm fairly certain that the damage would not show up in any diagnostic test nor would it be visible to the naked eye. However if you would like to disassemble the main board and study the components with an electron microscope then you will be able to identify if it might have failed early had you not destroyed it already to put it under the microscope.

    (I miss reading the destructive analysis reports I used to get from Seagate when I worked for a H/W company)
    01-21-2013 03:22 PM
  17. Kelly Kearns's Avatar
    Although I'm no expert in this subject area, from my understanding of the principles of physics and the many ESD trainings I've had to attend, I'm fairly certain that the damage would not show up in any diagnostic test nor would it be visible to the naked eye. However if you would like to disassemble the main board and study the components with an electron microscope then you will be able to identify if it might have failed early had you not destroyed it already to put it under the microscope.

    (I miss reading the destructive analysis reports I used to get from Seagate when I worked for a H/W company)
    Not even close to what I was talking about....
    01-21-2013 03:54 PM
  18. zoomaj's Avatar
    Guys I have registered to report that my phone has experienced sudden death!!
    It doesn't turn on or anything! I bought the phone of gumtree, and I don't have a reciept! It is approx 150 days old! I bought the phone in October! What are my options? As I don't have proof of purchase!
    03-09-2013 08:32 AM
  19. gnr_2's Avatar
    Is there any way for people to be able to check to see if they have had any damage at all, that might not be showing symptoms yet?
    Although I'm no expert in this subject area, from my understanding of the principles of physics and the many ESD trainings I've had to attend, I'm fairly certain that the damage would not show up in any diagnostic test nor would it be visible to the naked eye. However if you would like to disassemble the main board and study the components with an electron microscope then you will be able to identify if it might have failed early had you not destroyed it already to put it under the microscope.

    (I miss reading the destructive analysis reports I used to get from Seagate when I worked for a H/W company)
    Not even close to what I was talking about....
    Yes it is. You wanted to know if you can detect whether there is already some damage to your motherboard. Banjo is just saying that the only way is for you to disassemble the phone and look at the motherboard under a microscope. That will tell you if there is any damage though at that point the phone will be worthless. Not the solution you were hoping for but answered the question nonetheless.

    Sent from my totally awesome Sprint Galaxy Nexus, even if I don't know all its secrets yet.
    03-09-2013 09:02 AM
  20. Craig Rogers's Avatar
    Mine has yet to fail, but if it does am I screwed on the warranty if it's rooted? I mean with the mother board dead will samsung know I was tinkering with the system? Or will they replace it no problem?

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    03-09-2013 02:36 PM
  21. Paul627g's Avatar
    Mine has yet to fail, but if it does am I screwed on the warranty if it's rooted? I mean with the mother board dead will samsung know I was tinkering with the system? Or will they replace it no problem?

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    I recently responded to a post where a member had a failed mother board and it was sent in for repair " rooted " and Samsung still was able to confirm it was rooted/unofficial software on the device.

    S3 died. Samsung says warranty voided due to root. 8 days to decide answer
    03-09-2013 03:22 PM
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