Same problem...here is my log
Please wait for a Samsung Agent to respond.
You are now chatting with 'Simone'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Your Issue ID for this chat is LTK56402467183X
Simone: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: My SD card is dead
Visitor: This is the second card my phone has fried
Simone: I am sorry to know that the SD card is not working,
Visitor: Both were SanDisk Ultra 32 G micro SD cards
Visitor: Hello?
Simone: Sorry for the delay.
Simone: May I know the model number of your phone ? You can find the model number beneath the phone's battery which generally starts with SGH, SCH or SPH .
Visitor: SPH-L710
Simone: Thank you for the model number.
Visitor: Sprint White 32G S3
Simone: When and how exactly did this happen to the Sd card ?
Visitor: Just five minutes ago my phone said that my card was removed
Visitor: This happen last month with another card
Simone: I am sorry to know that,
Visitor: Last time I was able to get a refund from Amazon because I was still in the 30 day window. I bought the same card from Best Buy and I am sure that I am pasted my 30 days by a few weeks.
Simone: I request you perform Soft reset on the device. Soft reset will refresh the phone and its internal circuitry.
Simone: Please follow the steps mentioned below to perform a soft reset on your Phone.
1. Turn off the handset.
2. Remove the battery and wait for 30 seconds.
3. Reinsert the battery and turn ON the device.
Simone: I understand your concern.
Simone: Please follow the above mentioned steps and let me know once it is done.
Visitor: I have already attempted that and the card was not detected
Simone: Did you remove the card too ?
Visitor: Yes
Visitor: I get a new message
Visitor: It says "SD card is blank or has unsupported files:
Visitor: which is not true
Simone: I understand your concern.
Simone: Do you have a card reader or a USB adapter ?
Visitor: Yes and the computer has failed to recognize the micro SD
Simone: I am sorry to know that.
Simone: Do you have warranty for the SD card ?
Visitor: I believe it has a 5 year warranty
Visitor: I don't think replacing the card fixes the problem at hand.
Visitor: Other people are having the same issue with the S3
Simone: Yes, I do understand your concern, Did you check with another SD card if it is read by the phone or not ?
Visitor: I have an old 128 MB
Visitor: and the phone can read it
Visitor:
sandisk ultra 32g failed gs3 - Google Search
Simone: Okay.
Visitor: Im not sure if you can click on links but others have reported the same issue
Simone: I understand your concern.
Simone: May I place you on hold for 3 minutes, while I gather the information on your request?
Visitor: Sure
Simone: Thank you.
Simone: Thank you for being on hold.
Simone: I did a research on our data base, I am sorry there are no such reported issues. However, you may send the device to Samsung for the technicians to examine it and repair it if any fault found.
Visitor: How long would that process be?
Simone: The repair takes 2-days shipping + 5-7 for Service + 2-business days for shipping back.
Visitor: I dont think I can do that because I go back to college this week
Visitor: I found this on android central
Simone: I understand your concern.
Visitor: "The biggest foe these cards have is static electricity. A quick shock could potentially fry it. It could be an issue with the GS3 due to its plastic cover, which could store a charge. That charge could develop by simply sliding the phone from the pocket of corduroy pants. If it transfers to the card, then ZAP! It's possible that it's not the GS3 itself, but a combination of the phone's chassis material and the conditions of the environment. Just a thought."
Simone: Well, I appreciate that thought.
Visitor: "Sherard S: We haven't seen this kind of issue with any of our customers. Please do not trust the information which you find in a third party website or forum. The information which is posted in forums or third party website is fake. Those website's or forums or not controlled by Samsung. Due to this, anyone can post anything in those websites/forums"
Simone: I will forward this message to the concerned team so that they can do a practical research and resolve the issue
Visitor: Many have posted their chat logs on the forum
Simone: I understand your concern.
Simone: I have govern you all the information that I could from my end, for more information I request you to contact our Voice support team.
Simone: You can contact our voice support at 1-888-987-4357, Mon-Fri: 7 AM - 9 PM (CST), Sat: 9 AM - 6 PM (CST).
Visitor: OK thank you very much
Simone: You are welcome.
Simone: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue ?X close? button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!
Chat session has been terminated by the Samsung Agent.
Edit: I'm running JB and it's rooted.