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Re: Radio Shack vs VZW
Hmmmm, Verizon live-chat agent is telling me I cannot get Verizon insurance unless I buy the phone through Verizon. I thought I could just call Verizon and add their insurance on the new phone.
Here's the live chat...
Carlos: i have another question regarding radio shack. if i get my upgrade through them, can I opt out of their insurance and call verizon so I can use the Asurion insurance instead? radio shack insurance does not cover lost/stolen so I'd rather have the verizon insurance.
Amber S: When you order through a third party, you are agreeing to their terms and conditions. Some third party dealers have it so that if you change your plan at all in your contract, you would be extending your contract. Some have it so that if you cancel, you pay an early termination fee with them as well as Verizon. Also, you aren't offered Verizon insurance.
Carlos: I understand there are additional obligations through that 3rd party. my question is, can I call verizon the day i get the phone from said 3rd party and sign up for the verizon insurance plan on that 3rd party device?
Amber S: No, you are not offered Verizon insurance, as mentioned above.
Carlos: Verizon won't let me get insurance?
Carlos: I know radio shack wont likely offer it
Amber S: Radio shack does offer their own insurance. If you are ordering through them, you can't get Verizon insurance. We offer insurance when you order the phone through Verizon.
Carlos: ok thank you