Howdy, folks. I encountered the non-responsive touch screen issue while trying to make a call today. At least for now it is resolved after I removed and reinserted the battery,
While messing around with the phone, I saw a symbol/icon on the calling screen that I have not noticed before. Maybe it's normal, but I cannot find it mentioned anywhere It shows up in the bottom left of the middle section of the screen (where a contact's photo might be). It's a jagged up and down line, like an electrical symbol, with a line through it.
I have been searching for awhile now for somebody else who has seen this symbol. I dont think crester's explanation is valid as this is not a button, but more of a status icon.
My girlfriend's S3 has been having intermittet issues where calls will connect but she will not be able to hear the other person nor can she be heard. Everytime I look at the phone when this happens, I see the same icon. I have tried to find a description for this icon online and have looked through the owner's manual, but I cant find anything.
Here is a screenshot of the call screen, the icon is on the left side of the screen, across from the hold button.
I have been searching for awhile now for somebody else who has seen this symbol. I dont think crester's explanation is valid as this is not a button, but more of a status icon.
My girlfriend's S3 has been having intermittet issues where calls will connect but she will not be able to hear the other person nor can she be heard. Everytime I look at the phone when this happens, I see the same icon. I have tried to find a description for this icon online and have looked through the owner's manual, but I cant find anything.
Here is a screenshot of the call screen, the icon is on the left side of the screen, across from the hold button.
Does anybody know what this icon means???
It's noise reduction. You can turn it on or off while in call by hitting the menu key.
Audio and microphone issues
Problem: It’s difficult to have a phone conversation when the other person can’t hear you clearly or you can’t hear them. Some early adopters reported issues with the Galaxy S3 microphone and found that signal strength was dropping immediately after calls. The speakerphone function hasn’t worked smoothly for some and a complete loss of audio has been reported in extreme cases. A firmware update was rolled out to fix this, so you shouldn’t be experiencing these issues anymore. If you are, then it may be down to a blockage, a setting, or even the noise reduction feature.
Solutions: Restarting the phone should temporarily resolve the issue, but that’s obviously not ideal so let’s try and find a permanent fix. Go to Settings > Accessibility and make sure Turn off all sounds is not checked to begin with. Now go to Settings > Sound and make sure your volume levels are correct and sound is turned on.
Hit Phone > Menu > Call settings > Additional settings and then uncheck Noise reduction. Some people have reported less echo and clearer calls with this turned off.
Take a look at the microphone hole on the bottom edge of your Galaxy S3. If it looks like there’s something stuck in there then that could be your issue. Be very careful when cleaning this. Try compressed air to blow it out first.
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