09-05-2016 09:25 AM
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  1. mubashira salam's Avatar
    when I installs apps on play store.i can see " downloading" ...but didnt downloading..I already did clear cache..clear data like this....but still not working ....what can I do .....plzzzzzzzzz help meeeee
    09-23-2014 02:12 PM
  2. ggggcaptain's Avatar
    Hey guys, a short while ago my Play Store stopped working. I also found out that Gmail and Messenger(Facebook) have stopped working. Whenever I press on these apps they open, flicker, and then close. I was wondering if you all could help me solve this problem. Thanks
    10-22-2014 10:13 AM
  3. Roquanna Nelson's Avatar
    Hi my play store has stopped working you see every time I get on my play store it keeps saying no connection and I be having strong connections please fix it.
    Tameisha Fenton likes this.
    10-22-2014 04:42 PM
  4. GSDer's Avatar
    Hello and welcome to the forums!
    Whenever I press on these apps they open, flicker, and then close.
    Is it safe to say that you've already tried rebooting the phone?
    And that you have a reliable data connection (either Wi-Fi or Mobile data)?
    You could try clearing the cache and data for each of those applications (in the Application manager).

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk
    10-23-2014 02:52 AM
  5. GSDer's Avatar
    Hello and welcome to the forums!
    every time I get on my play store it keeps saying no connection and I be having strong connections please fix it.
    And you've verified that other apps can access the Internet?
    Have you tried rebooting the phone?

    There are a couple hundred posts prior to yours, and many of them offer suggestions on how to solve this problem. Have you tried any of those suggestions? We hate to recreate the wheel every time someone reports the same problem.

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk
    10-23-2014 02:58 AM
  6. Tekeila Somar's Avatar
    Sorry Im not replying to answer this post. I want to ask a question about my playstore too on my galaxy s3.
    I just got a replacement phone then activated it about 30 minutes ago and the internet works but not the playstore app. It says no connection every time. Can someone on here help me out with this? I don't know what other information to give out. Thank you so much.
    11-06-2014 12:11 AM
  7. Tekeila Somar's Avatar
    hey sorry but I thought I rebooted my phone and did tried to do what people said on here to do. I cleared the cache on the application manager. I only had one thing showing - Samsung apps.
    Everything else on my new replacement phone seems to work fine except my backup assistant because it wants me to download Verizon cloud and I cant do that because the playstore wont connect
    11-06-2014 12:20 AM
  8. Tameisha Fenton's Avatar
    i tried the clear Cache and its still not working, it keeps coming up no connection and when i press retry it comes up again how do i get it working again.

    Please and Thank you
    11-30-2014 11:56 PM
  9. Lionel Aranha's Avatar
    I purchased an A5 today. Installed a few apps and now the play store will not work. Have done everything mentioned above including a reset. Nothing works.....And all apps downloaded earlier have disappeared.
    01-14-2015 11:36 AM
  10. falak suleman's Avatar
    don't factory restore it...try going to your application manager, then scroll to the right to all apps,go to the very bottom and see if downloads is at the bottom. if it is enable it and see if that helps
    01-16-2015 02:02 PM
  11. Merimo Kho Kelly's Avatar
    I have followed your instruction but didnt work?? Still the google play store not responding and has stop.
    02-01-2015 10:58 AM
  12. Camila Cabey's Avatar
    Hey my phone is galaxy 3 and my play store said redeem you code please help me and problem2 is my instagram open and close fast and said couldn't refresh please please help me
    03-12-2015 12:57 PM
  13. Russel Tsai's Avatar
    I'm having the same problem with the playstore and my chrome . I'm unable to download on chrome and my play store just crashes. I'm currently running jellybean 4.2.2 on nexus 4 . I've done all the steps still no luck . PLEASE HELP ME
    i know how first off your phone that press the home button and volume up button and on off button. then you will go to revorved mode at last go to wipe date and you are done. more thing in my youtube channel like how to root my youtube name is tsai russel
    04-13-2015 05:22 AM
  14. Samantha Hart's Avatar
    i tryed it i have prfect connection and it says"check your connection and try again"
    04-30-2015 03:52 PM
  15. Carlos PRECIADO VILLANUEVA's Avatar
    Its still not working I don't know what I did ?I really need help PLEASE help meee ! D:
    Ihave an android 4.0 I thiink ?
    05-18-2015 03:18 PM
  16. girliegirl007007's Avatar
    For me nothing has worked. Have tried all of the above plus a few more things. I am suspecting that the problem appeared after the store got the new look - which to me is not an improvement anyway...

    Galaxy S3 with all the newest updates...
    DO NOT RESET YOUR PHONE!!!!!
    Nothing I tried (listed above, resetting cache,data,etc.) HOWEVER WHAT DID WORK WAS THE ADVICE TO....GO UNDER APPLICATION (APPS), SCROLL TO RIGHT TO ALL, PRESS MENU (THE 3LINES ON RIGHT BOTTOM OF YOUR PHONE) & HIT RESET APP PREFERENCES!!! THANK THE LORD THIS WORKED, STRAIGHT TALK HASN'T GOT A CLUE...AS USUAL & I WAS READY TO GIVE UP! SO THANK U TO THE 1 WITH THIS ADVICE! ITS THE ONLY THING THAT WORKED AFTER WEEKS OF FRUSTRATION!!!
    06-27-2015 05:45 PM
  17. Raja WaQar's Avatar
    I ve galaxy s2 nd my playstore is not working , I cant download any app it shows downloading but downloading doesnt start, ive tried everything even I reset my phone n lost every data of my phone but its not working, I desperately need your help !!
    07-23-2015 05:16 AM
  18. 0258's Avatar
    I use every thing force stop, clear cache, Reset App Preference, etc... except setting restore but nothing work so help me.
    10-17-2015 04:24 AM
  19. happyteedy's Avatar
    I have tried all of these and its not working. It popped up for a split second with the screen completely blank it flashes then goes back to home page. Why is it doing this!?! PLEASE HELP!
    12-29-2015 05:36 AM
  20. happyteedy's Avatar
    What do you mean by scroll to right to all?
    12-29-2015 05:49 AM
  21. strskysun1's Avatar
    A factory reset should be a last resort, John, not a first step. Spiral and Perv are on the right track.

    In Settings / Application manager, scroll all the way to the right, then scroll down until you find downloads. If it is marked as disabled, tap that row, tap the enable button, exit and try the Play store again.

    If it's not disabled, or you did the above and it still won't work. scroll down to Google Play store, tap that row, and tap the Clear cache button, then the Force stop button. Exit, and try the play store again. If it still doesn't work, repeat but tap Clear data, then Force stop.

    If none of the above works, let us know and we'll try something else.
    01-11-2016 10:39 AM
  22. strskysun1's Avatar
    Still cant get google open after all that.
    01-11-2016 10:40 AM
  23. Mitzi22's Avatar
    This one worked for me! Thanks!
    03-25-2016 10:05 AM
  24. d_vt's Avatar
    My galaxy 4 cannot open play store. It opens a screen when I click on play store where I see Redeem, Settings, Help & Feedback, About Google. Then it says no internet connection even I can open my email or others which require Internet.

    Please help
    Thank you
    Thien
    04-28-2016 08:39 PM
  25. Misstaylor28's Avatar
    Help I have tried just about everything and keep getting an error. I have went to the applications and clear cache and cleared data to no avail. what else can i do besides factory reset. I cannot get apps or themes for my Samsung Galaxy 6+ edge.
    05-26-2016 12:34 PM
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