Factory Reset, now certain folders missing from gallery?

marysbond

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Jun 10, 2013
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I have all my pictures set to be stored on the sd card. A couple of months ago, I realized I could create folders in gallery and move (not copy) some pictures into them - I was still thinking this would be all on the sd card. Today, the phone reboot itself and stuck on one of the bootup screens - so, the store did a factory reset. Now, I can not find any of the folders I created and all the photos are gone. I noticed a couple of other folders missing also - 'downloads', where my texting app will save the pics I want to keep from texts, 'screenshots', etc. Those aren't as important, but I had a couple of created folders on there that I am really upset they are gone. What is my next step?

Also, before I realized these were all gone, I have been redownloading a ton of my apps. I hope this hasn't affected the possibility of recovery if that is what I have to end up doing??? And *if* I have to use a recovery tool, what should I use - one that will preview first?

Thanks so much in advance!
 

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