1. haseebmalik's Avatar
    Hey Guys & Girls,
    I am in great need of your help. I seem to be in the same position as many before me but I cannot seem to fully understand why I'm failing to recover deleted videos from my Samsung Galaxy S3.
    These deeply sentimental and precious videos were accidentally deleted last week and I just considered they were gone and lost forever.
    However, after doing some research via Google/YouTube etc. (baring in mind, I'm not too tech savvy) I saw that there is plenty of software out there where you can recover data (Remo, Stellar Phoenix) - so I thought there was a vague possibility of tracing these deleted videos.
    BUT the PC I plugged my phone into recognised it as a portable device but no software recognises it as a drive even though it is connected via USB.
    I have tried enabling USB mass storage via rooting my Samsung but still no joy.
    I've used DiskDigger but not recovered the desired files.
    Before I give up entirely, is there a way of succeeding? If I've lost the files then I will accept that but I don't understand why the software does not recognise my phone and let me at least attempt to perform a recovery.

    Help please!

    Thank you
    07-02-2013 10:37 AM
  2. GSDer's Avatar
    In the future you can try something like Cloud Drive: http://market.android.com/details?id...uddrive.photos for an automatic backup solution and Dumpster - Recycle Bin: https://play.google.com/store/apps/d...loota.dumpster (must be installed BEFORE you accidentally delete stuff) for a recovery solution.

    When you connect the phone to a computer via USB there should be a selection in the Notification bar that will let you switch between PTP (Picture Transfer Protocol) and MTP (Media Transfer Protocol). If you select MTP you should be able to access the content of an SDCard (if you have one) and the internal storage where pictures/videos are stored.

    Note that rooting shouldn't be taken lightly and is an unnecessary step.

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk 4
    07-02-2013 12:12 PM
  3. haseebmalik's Avatar
    Thanks for the advice and the reply - I appreciate what your saying.
    Obviously from here on I can take steps to ensure such an error never occurs again in the future.
    However, for now (after selecting MTP) I do not understand why the software - of which I have so far tried Remo Recover, Asoftech Photo Recovery & Stellar Phoenix Photo Recovery - does not recognise my photo so it cannot run a recovery.
    I will try other software - can you recommend any?
    07-03-2013 09:39 AM
  4. WAWood8's Avatar
    First of all, any solutions that refer to USB Mass Storage are useless -- as Google removed that feature from Android when ICS first came out. In the case of the S3, there is no USB mass storage option.

    Second, when you plug the S3 into a Windows PC, it should install drivers so you can see it. But, it's not mounted as a disk drive; instead, it's mounted as a multimedia device. So, whichever file manager you're using on your PC, you have to look for Devices, not drives.

    Third, data recovery apps can only recover files that were deleted, but intact. If your files were corrupted, there is no data recovery app that will restore them.
    07-03-2013 10:52 AM
  5. iFebby's Avatar
    You could try using this method to recover the videos given that you haven't over written them. Best of luck! =)


    http://forum.xda-developers.com/show....php?t=1994705

    Sent from my GT-I9505 using Tapatalk 2
    GSDer likes this.
    07-03-2013 11:07 AM
  6. haseebmalik's Avatar
    Thanks for the tips, much appreciated.
    07-05-2013 09:48 AM
  7. GTWalling's Avatar
    You should also post how much the software cost. It is not free it cost $49.95. I did download the trial version and it seems to work.
    07-27-2013 10:30 AM
  8. GSDer's Avatar
    Youch!!!
    I didn't know it was that expensive! Yeah, it would have been nice to know the price upfront.
    But I guess if you really want something that's been deleted it may be worth it.

    Sent from my SCH-I535 using Tapatalk 4 Beta
    07-27-2013 11:35 AM
  9. Sean473's Avatar
    Hey Guys & Girls,
    I am in great need of your help. I seem to be in the same position as many before me but I cannot seem to fully understand why I'm failing to recover deleted videos from my Samsung Galaxy S3.
    These deeply sentimental and precious videos were accidentally deleted last week and I just considered they were gone and lost forever.
    However, after doing some research via Google/YouTube etc. (baring in mind, I'm not too tech savvy) I saw that there is plenty of software out there where you can recover data (Remo, Stellar Phoenix) - so I thought there was a vague possibility of tracing these deleted videos.
    BUT the PC I plugged my phone into recognised it as a portable device but no software recognises it as a drive even though it is connected via USB.
    I have tried enabling USB mass storage via rooting my Samsung but still no joy.
    I've used DiskDigger but not recovered the desired files.
    Before I give up entirely, is there a way of succeeding? If I've lost the files then I will accept that but I don't understand why the software does not recognise my phone and let me at least attempt to perform a recovery.

    Help please!

    Thank you
    Listen when you take photos or videos, you can upload them to dropbox automatically so get an account! You get 50GB with the S3 so keep note of this in the future.

    Posted via Android Central App
    08-21-2013 01:15 PM
  10. GSDer's Avatar
    You get 50GB with the S3
    That's only true with certain models or carriers or something - there was nothing like that for Verizon customers.

    But I agree with you completely that folks need to get proactive and save their photos/videos in the cloud automatically - too many people losing stuff they can't recreate.
    This Cloud Drive: http://market.android.com/details?id...uddrive.photos is another option.

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk 2
    08-21-2013 01:59 PM
  11. bionically's Avatar
    I have no idea if this is any help at all, but when a ton of files (images and videos) vanished from my gallery, I initially thought they had been deleted. I tried a lot of recovery options -- android recovery, recuva, wondershare -- none of them were able to find the videos, although a majority of images were recovered through ReneeUndeleter. I have a rooted Samsung S7, my last backup unfortunately was 3 months ago, and I noticed that the SD card had completely vanished from the drive when connected to PC. So, I pulled out the SD card and used a card reader, and bingo -- all the files were still on the card. The phone just was no longer able to read the card anymore. Anyway, caused me a lot of worries, so I hope this response can help some people.
    11-30-2016 12:17 PM

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