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Replacement Samsung Galaxy S3 did not come activated. What do I do? (MetroPCS)
My screen was shattered on my old Galaxy S3. I used my insurance to order a new replacement one from Asurion. It came, but the SIM card is not activated. All text messages fail, I do not have 4G, and whenever I try to call someone a voice operator comes up saying "Welcome to MetroPCS! What would you like to do?" I am kind of freaking out because I have to send the old phone back ASAP, but I can't do that if my new phone isn't working. A sheet that came with the phone said "Step 3: Follow activation instructions from a paper that is also contained in the box", but no such paper came with the phone. Also the receipt provided a contradictory statement saying "Your phone should have arrived activated. If not please visit a MetroPCS store." I am living in Chicago though and there is not a single MetroPCS store in the entire state of Illinois. if someone could help that would be great.