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    kaivorb's Avatar

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    Default GS3 - Voicemail and battery drain issue? - 2nd highest WakeLock item

    So, I've been having battery issues for awhile now, and they only got worse with the most recent Sprint update. I'm not a battery management rookie, and I've been consuming info on posts and threads for some time now trying to figure out the issue. Turning off options or syncs doesn't seem to do anything (and I've toggled almost everything off and on with no measurable effect to battery).

    MediaServer was an issue for awhile, and I went through and located and pulled all 0kb media files and MediaServer has dropped back down to no longer being a major wakelock/battery issue.

    I have no one app that seems to the issue when I check SETTINGS->Battery, or GSAM battery stats or WakeLock Detector. It's always just "Android System" and "Kernal". But I have noticed over the past several days that "VOICEMAIL" in consistently in the top THREE when it comes to WakeLock (see photo).

    Problem is, I haven't received more than a handful of calls in the past several days (I mostly use texts to communicate. Just preference - don't judge), and none of them used voicemail. Why would voicemail be at the top of the wake list?

    Any ideas on this one? I can't really uninstall voicemail (I tried to "disable" it in settings, but that's not really possible...understandably), plus I would like to keep it around. It's a bit of a necessity with phones.

    I am running a Sprint GS3 on the newest update and unrooted (although I might root again if that would solve the problem). I am going to try and do a factory wipe today and start over again to see if that solves the issue (I've already wiped CACHE and that did very little). Maybe updating made something not work with each other.

    I've been searching threads for a few days now, and I see nothing about voicemail and battery drain. Is it supposed to be that high on the list? Am I missing something else?

    Thanks.
    K--

    EDIT - Oh, and the phone has been off the charger for only 2 hours and it has dropped 20% while NOT BEING USED at all...aside from sitting in my pocket. The apps that are opened are because for ten minutes I went through and wrote down what I needed to reinstall after the factory wipe. I had tapped some of the apps while moving screens around. It was at about 83% before I started that process. That can't be "normal" for battery.



    GS3 - Voicemail and battery drain issue? - 2nd highest WakeLock item-screenshot_2014-01-06-10-20-01.png
  2. #2  
    srkmagnus's Avatar

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    Default Re: GS3 - Voicemail and battery drain issue? - 2nd highest WakeLock item

    It may be at the top of the list but doesn't seem to be on all that much based on the data presented. Have you done a factory reset lately? Might be what fixes the issue especially if you haven't done a reset since updating the device - be sure to backup data if you do.
  3. #3  

    Default Re: GS3 - Voicemail and battery drain issue? - 2nd highest WakeLock item

    If you haven't already, try clearing cache and data for the VM app in the application manager.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

    If I've helped you, please click the "Thanks" button.

    Have a Galaxy S3? Click here ==> Everything you wanted to know about your Galaxy S3

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