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  1. Thread Author  Thread Author    #1  

    Default Samsung Galaxy S3 won't turn on using power button and won't charge

    My wife was at work yesterday, said she turned on her phone to check for my messages and the phone screen went black and the power button would not turn on the display. When I got home and looked at the phone, the phone would not power on using the power button. Also, since it wouldn't power on using the power button, I couldn't try going into recovery or download.

    I decided to plug the phone in, maybe the phone battery was dead? She said the power was over half, but who knows, worth a shot. So I connect the charger and nothing happens. The charge screen didn't appear, no lights lit up, just black screen. Next I try to power the phone on with the charger connected, nothing. I decided to take the phone backing off, remove the battery and let it sit for 10 minutes. Before I plugged the battery back in, I tried to power on the phone with the charger connected but no battery. Nothing.

    So I disconnect the charger, thinking the phone was fried, put the battery back in the phone and immediately upon seating the battery into the phone, a red light (upper left corner) appears, I feel the phone vibrate for a quick second and voila, there's the "Samsung" logo. Two seconds later, black screen. I try the power button, nothing. I remove the battery and reseat it, the same thing happens, phone vibrates, and the logo appears, then two seconds later black screen. So I repeat again, this time trying to get it into recovery mode. I push Power + Up Volume + Home quickly after reseating the battery and I see "Recovery" in blue text in the top left corner when the "Samsung" logo appears, but 2 seconds later, black screen. No lights or anything on the phone itself. The power button will not work, but everytime I take the battery out and reseat it, it will do this. I tried doing Power + Down Volume + Home to go into download mode, but that didn't work. The Samsung logo just appears and 2-3 seconds later, black screen.

    I also tried plugging the phone into my computer using the USB connector and my PC won't detect the phone. Anyone have any ideas? The phone isn't under warranty and there's still a $270 early termination fee left on her contract. I'm not sure how much it will cost to get it fixed but she has pictures of the kids she doesn't want to lose that weren't backed up.
    Last edited by jasonlbeal; 01-24-2014 at 07:33 AM. Reason: clarity
  2. #2  
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    Anthem_003

    Default Re: Samsung Galaxy S3 won't turn on using power button and won't charge

    Welcome to AC!!

    Have you tried charging the battery in another phone? This way, if the phone does turn on you'll hopefully be able to at least get into recovery long enough to get the pics transferred to your computer.

    Maybe there's something wrong with the charge port.
    "The worst foe lies within the self....."
    Get yourself some storage with Dropbox: http://db.tt/hWGiTCa



  3. Thread Author  Thread Author    #3  

    Default Re: Samsung Galaxy S3 won't turn on using power button and won't charge

    I'm going to try and find someone with an S3 to make this happen. Unfortunately I have an HTC.
  4. #4  

    Default Re: Samsung Galaxy S3 won't turn on using power button and won't charge

    This exact problem happened to my phone last night. I have never rooted my phone or anything of that nature. Last night I had about 35% battery left and then, poof, the phone just died. Will not turn back on. If I take out the battery, then put it back in, it vibrates and says "Samsung" on the screen for about 2 seconds before turning off again.

    I tried to use my friend's Galaxy s3 battery today. He has the exact same phone as me and his works fine. It was no different, just showed "Samsung" for about 2 seconds and turned off again. I'm headed to the Sprint store in a little bit and I'll update if I find anything new. So far it appears I'll be going without a phone for a month though because it's out of warranty and my upgrade isn't until 03/01/14.
  5. #5  

    Default Re: Samsung Galaxy S3 won't turn on using power button and won't charge

    jasonlbeal/Nick,
    Need a little more information to try to help you:
    - what model number?
    - which firmware was the phone running (4.3, 4.1.2, etc)?

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk Pro
  6. #6  

    Default Re: Samsung Galaxy S3 won't turn on using power button and won't charge

    Model: SPH-L710
    Version: 4.3 (Jelly Bean)

    Update: Sprint tech looked at the phone for over an hour before declaring it dead. He said he was even unable to flash it.
  7. #7  

    Default Re: Samsung Galaxy S3 won't turn on using power button and won't charge

    You can take a look at this thread http://forums.androidcentral.com/sho....php?p=3236220
    - from what I've read this method appears to be reliable, although I haven't tried it myself. YMMV.

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk Pro
  8. #8  

    Default Re: Samsung Galaxy S3 won't turn on using power button and won't charge

    I just made an account to reply to this because this EXACT thing happened to my phone today. The issue is definitely with the power button. I researched the problem and all I found were people saying to smash the side of the phone on a hard surface to shake it loose. I tried a few times (maybe too gently), didn't work. Tried a few more times and then it would get to the 2nd Samsung screen.. then died again. Tried a few more things before I just got angry and got a little more aggressive.... tried to use my nails to sort of grab the edges of the button and pull it out, and then kind of roughly flicked at it with my nail and IT WORKED.

    I am so relieved. I'm a broke student so I didn't even want to think of replacing the battery or phone.
    Anyway, in case this wasn't resolved, I hope this helps! And if it was, I hope others who suddenly have this issue find this post!
  9. #9  

    Default Re: Samsung Galaxy S3 won't turn on using power button and won't charge

    Quote Originally Posted by junoesque View Post
    I just made an account to reply to this because this EXACT thing happened to my phone today. The issue is definitely with the power button. I researched the problem and all I found were people saying to smash the side of the phone on a hard surface to shake it loose. I tried a few times (maybe too gently), didn't work. Tried a few more times and then it would get to the 2nd Samsung screen.. then died again. Tried a few more things before I just got angry and got a little more aggressive.... tried to use my nails to sort of grab the edges of the button and pull it out, and then kind of roughly flicked at it with my nail and IT WORKED.

    I am so relieved. I'm a broke student so I didn't even want to think of replacing the battery or phone.
    Anyway, in case this wasn't resolved, I hope this helps! And if it was, I hope others who suddenly have this issue find this post!
    This definitely sounds like my issue. I had been trying to fix it the "hard bricked" way above your post, but the phone would not stay on for more than 5 seconds into the boot. After attempting to use tweezers to no avail I began googling around I've found that it's not the actual power button itself. It is the contact inside the phone. I've tried the aggressive banging method and it hasn't worked yet for me, so I've emailed mobiletechvideos.com with my case to see if their power button replacement would fix this. I'll probably keep banging my phone on every surface I can find until they email me back.

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