My wife was at work yesterday, said she turned on her phone to check for my messages and the phone screen went black and the power button would not turn on the display. When I got home and looked at the phone, the phone would not power on using the power button. Also, since it wouldn't power on using the power button, I couldn't try going into recovery or download.
I decided to plug the phone in, maybe the phone battery was dead? She said the power was over half, but who knows, worth a shot. So I connect the charger and nothing happens. The charge screen didn't appear, no lights lit up, just black screen. Next I try to power the phone on with the charger connected, nothing. I decided to take the phone backing off, remove the battery and let it sit for 10 minutes. Before I plugged the battery back in, I tried to power on the phone with the charger connected but no battery. Nothing.
So I disconnect the charger, thinking the phone was fried, put the battery back in the phone and immediately upon seating the battery into the phone, a red light (upper left corner) appears, I feel the phone vibrate for a quick second and voila, there's the "Samsung" logo. Two seconds later, black screen. I try the power button, nothing. I remove the battery and reseat it, the same thing happens, phone vibrates, and the logo appears, then two seconds later black screen. So I repeat again, this time trying to get it into recovery mode. I push Power + Up Volume + Home quickly after reseating the battery and I see "Recovery" in blue text in the top left corner when the "Samsung" logo appears, but 2 seconds later, black screen. No lights or anything on the phone itself. The power button will not work, but everytime I take the battery out and reseat it, it will do this. I tried doing Power + Down Volume + Home to go into download mode, but that didn't work. The Samsung logo just appears and 2-3 seconds later, black screen.
I also tried plugging the phone into my computer using the USB connector and my PC won't detect the phone. Anyone have any ideas? The phone isn't under warranty and there's still a $270 early termination fee left on her contract. I'm not sure how much it will cost to get it fixed but she has pictures of the kids she doesn't want to lose that weren't backed up.
I decided to plug the phone in, maybe the phone battery was dead? She said the power was over half, but who knows, worth a shot. So I connect the charger and nothing happens. The charge screen didn't appear, no lights lit up, just black screen. Next I try to power the phone on with the charger connected, nothing. I decided to take the phone backing off, remove the battery and let it sit for 10 minutes. Before I plugged the battery back in, I tried to power on the phone with the charger connected but no battery. Nothing.
So I disconnect the charger, thinking the phone was fried, put the battery back in the phone and immediately upon seating the battery into the phone, a red light (upper left corner) appears, I feel the phone vibrate for a quick second and voila, there's the "Samsung" logo. Two seconds later, black screen. I try the power button, nothing. I remove the battery and reseat it, the same thing happens, phone vibrates, and the logo appears, then two seconds later black screen. So I repeat again, this time trying to get it into recovery mode. I push Power + Up Volume + Home quickly after reseating the battery and I see "Recovery" in blue text in the top left corner when the "Samsung" logo appears, but 2 seconds later, black screen. No lights or anything on the phone itself. The power button will not work, but everytime I take the battery out and reseat it, it will do this. I tried doing Power + Down Volume + Home to go into download mode, but that didn't work. The Samsung logo just appears and 2-3 seconds later, black screen.
I also tried plugging the phone into my computer using the USB connector and my PC won't detect the phone. Anyone have any ideas? The phone isn't under warranty and there's still a $270 early termination fee left on her contract. I'm not sure how much it will cost to get it fixed but she has pictures of the kids she doesn't want to lose that weren't backed up.
Last edited:
Facebook
Twitter
Instagram