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Re: how to get pics and videos out when am stuck in samsung logo
Originally Posted by Khalid Al Ghamdi
I also Need to just get my Pictures & Videos from my Galaxy S2 Handset.....
I have been using T-Mobile(USA) Samsung Galaxy S2 for 23-Months (Contract Expires early March 2014). I have always Used Samsung Kies(latest Version with Drivers) almost every 1-2 Months to Upgrade ROM, Download Pictures/Video/Messages/Phone Log/Data/etc to our *Win XP* PC without any Problems.
This time I tried on a New *Win 8* PC (again Downloaded Latest Kies with Drivers).
Here are the events when I connected T-Mobile Galaxy S2 to the New Win-8 PC (All Events happened **Simultaneously** in just about/Less Than 5--10 Seconds, before I pulled the USB Cable out from PC).
The Handset Screen flashed 3-times (Green Android something like 'USB Cable Attached' Screen alternating with default Home Screen).
The PC Antivirus(McAfee) detected & checked 'new device attached/detected' Screen 3-times showing only 1-File ('No Malware Detected' Summary Screen,
Kies detected and 'lost' Galaxy S2 (or 'Attach a Device') Screen 3-times.
I pulled the USB Cable from PC, removed the Handset Cable also.... But...
The Galaxy S2 Handset got 'Stuck/Froze' at Home Screen... No Buttons would work, nothing..
So I removed Battery, waited about 30-seconds.. Inserted Battery back...
Booted with Green Android rocketting Up.. sound, then 'SAMSUMG' Logo (white on Black Background).. that's it... STUCK STUCK STUCK.
Nothing more.. left it overnight with Charger attched, used wife's(Galaxy S2 Phone Battery, SIM Card, SD Card, and various combos) to Try Re-Booting my S2...
No go.. still Stuck at 'SAMSUNG' Screen.
Talked with Samsung 3-times.. all went thru 'Boot' Key Sequence (Vol-Up+Down)... did 'soft Cache Reset' may be 8--10 times so far. All said same, final step
is 'Factory Reset' but will
Loose All DATA, including Pictures/Videos/Contacts..
I just want Pictures & Videos (1st Priority).. If I can get Txt-Messages and/or Contacts.. even better.. but NOT a Must..
Yesterday, I tried going to a T-Mobile Store.. same thing.. "Call 800" Number for "Tech Support"
What do you folks think?
What should I try Next?
If I try to Power on Handset now.. it gets Stuck at same SAMSUNG Screen... but...
If I try to Power on with USB Cable Attached.. it goes into "ODIN Download Emergency Software" Mode
Can't Power Off.. have to Remove Battery to Turn Power Off.
Any Suggestions??? (Need to save Photos/Videos).