1. Cheyanne Patterson's Avatar
    When I try to connect a device to my portable hotspot on my Samsung s3 the device says that there is a authentication problem what's wrong with it?

    Posted via Android Central App
    02-24-2014 07:33 AM
  2. Gekko's Avatar
    your carrier has most likely blocked it because it is a paid optional feature.
    02-24-2014 07:40 AM
  3. Cheyanne Patterson's Avatar
    I have data on my phone your portable hotspot just uses your data I used it on my ace 2 but it won't work on the s3

    Posted via Android Central App
    02-24-2014 07:43 AM
  4. dpham00's Avatar
    What carrier and plan do you have?

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    02-24-2014 08:57 AM
  5. meyerweb#CB's Avatar
    Most carriers charge extra for mobile hotspot. It's generally not included in the standard data plan.

    But if that's not it, is the hotspot on your phone set up to require a password? If you gave us the exact error message, it might help us diagnose the problem.
    02-24-2014 02:15 PM
  6. dpham00's Avatar
    Most carriers charge extra for mobile hotspot. It's generally not included in the standard data plan.

    But if that's not it, is the hotspot on your phone set up to require a password? If you gave us the exact error message, it might help us diagnose the problem.
    Depends on the carrier and plan. But I know that Verizon , att, and tmobile have plans that include hotspot at no additional charge.

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    02-24-2014 02:22 PM

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