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  1. Thread Author  Thread Author    #1  

    Default portable hotspot problem

    When I try to connect a device to my portable hotspot on my Samsung s3 the device says that there is a authentication problem what's wrong with it?

    Posted via Android Central App
  2. #2  

    Default Re: portable hotspot problem

    your carrier has most likely blocked it because it is a paid optional feature.
  3. Thread Author  Thread Author    #3  

    Default Re: portable hotspot problem

    I have data on my phone your portable hotspot just uses your data I used it on my ace 2 but it won't work on the s3

    Posted via Android Central App
  4. #4  

    Default Re: portable hotspot problem

    What carrier and plan do you have?

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
  5. #5  

    Default Re: portable hotspot problem

    Most carriers charge extra for mobile hotspot. It's generally not included in the standard data plan.

    But if that's not it, is the hotspot on your phone set up to require a password? If you gave us the exact error message, it might help us diagnose the problem.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

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    Have a Galaxy S3? Click here ==> Everything you wanted to know about your Galaxy S3
  6. #6  

    Default Re: portable hotspot problem

    Quote Originally Posted by meyerweb View Post
    Most carriers charge extra for mobile hotspot. It's generally not included in the standard data plan.

    But if that's not it, is the hotspot on your phone set up to require a password? If you gave us the exact error message, it might help us diagnose the problem.
    Depends on the carrier and plan. But I know that Verizon , att, and tmobile have plans that include hotspot at no additional charge.

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro

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