1. muscleworld's Avatar
    I'm having a nightmare with my GS3 phone. It's confirming the mobile has 6 viruses. I've installed AVG, Avast and Norton AV, Ran multiple scans via each app but still the problem persists. Symptoms are, apps keep crashing, Internet freezes and system slows right down. Could someone please advise me on what app to install that will rid this virus.
    06-02-2014 03:26 PM
  2. palandri's Avatar
    Why don't you do a hard reset?
    06-02-2014 03:31 PM
  3. Golfdriver97's Avatar
    I'm having a nightmare with my GS3 phone. It's confirming the mobile has 6 viruses. I've installed AVG, Avast and Norton AV, Ran multiple scans via each app but still the problem persists. Symptoms are, apps keep crashing, Internet freezes and system slows right down. Could someone please advise me on what app to install that will rid this virus.
    I am not entirely sure you have a virus. Does the problem get a little better when you do a restart?

    From a Carbon M8 and AC Forums app
    06-02-2014 03:32 PM
  4. muscleworld's Avatar
    I am not entirely sure you have a virus. Does the problem get a little better when you do a restart?

    No, tried restart a few times, still the same.

    From a Carbon M8 and AC Forums app
    06-02-2014 04:34 PM
  5. muscleworld's Avatar
    Pilandri, what do you mean by a hard reset?
    06-02-2014 04:37 PM
  6. Golfdriver97's Avatar
    You can try rebooting into recovery, and clearing the cache partition. See if that helps. Here is how: [Guide] Rebooting into Recovery Mode for the Galaxy S2, S3, and Tab2.
    06-02-2014 04:39 PM
  7. AxlMyk's Avatar
    If that doesn't help, do a factory restore.

    AC App on SGS3
    06-03-2014 10:01 AM

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