1. Ali Khat's Avatar
    Over the last two days my Galaxy S3 has been having increasing trouble loading emails and now it's completely stopped. I'm using the email program that came with the device and it's set to pull up emails directly from the server. I've tried rebooting. I tried deleting a secure text app that I thought might be causing compatibility problems. No difference. I hit "load", it tries to connect for a few minutes, then nothing. My carrier, btw, is Virgin Mobile (they use the Sprint network). Please help.
    06-13-2014 03:04 AM
  2. Golfdriver97's Avatar
    Over the last two days my Galaxy S3 has been having increasing trouble loading emails and now it's completely stopped. I'm using the email program that came with the device and it's set to pull up emails directly from the server. I've tried rebooting. I tried deleting a secure text app that I thought might be causing compatibility problems. No difference. I hit "load", it tries to connect for a few minutes, then nothing. My carrier, btw, is Virgin Mobile (they use the Sprint network). Please help.
    Welcome to the forums.
    Try this: Settings>Application Manager>swipe over to all apps>scroll down to the email app in question. Click it, then click clear cache. Reboot the device. Hopefully that will help.
    06-13-2014 09:40 AM
  3. Ali Khat's Avatar
    Okay, I just tried that and it hasn't fixed the problem. In fact, now, the email program doesn't even seem to be trying to load. It starts, then stops after a few seconds. Any ideas what I can do now?
    06-13-2014 10:54 AM
  4. Golfdriver97's Avatar
    Okay, I just tried that and it hasn't fixed the problem. In fact, now, the email program doesn't even seem to be trying to load. It starts, then stops after a few seconds. Any ideas what I can do now?
    Unfortunately, no. Sorry.

    From a Carbon M8 and AC Forums app
    06-13-2014 12:10 PM
  5. meyerweb#CB's Avatar
    Is your other connectivity OK? Can you access web sites without any problem?

    Does this happen on cellular data, WiFi, or both?

    Can you access the email account any other way, like from a web site or PC? Does that work?
    06-13-2014 09:32 PM
  6. Ali Khat's Avatar
    My connectivity to the 'net is fine. I can browse, I get Facebook notifications and I have no trouble getting email on my PC and laptop. The problem seems to be happening on both cellular and Wi-Fi. Also, as of this evening, my weather app no longer recognizes my location and just gives me info for my home no matter where I actually am, even though "Location" is on. And my battery, which had been draining rather quickly lately, is suddenly hardly draining at all. That would seem like a plus, but under the circumstances, I'm wondering if something that should be drawing power, isn't.
    06-14-2014 02:58 AM
  7. AxlMyk's Avatar
    I gave up on the stock email app. My Wife and I use Aqua Mail now. Up to 4 accounts with the free version. About $5 to buy it. Smooth transition.

    AC App on SGS3
    06-14-2014 07:12 AM
  8. Faska Trenchfield's Avatar
    Okay, I just tried that and it hasn't fixed the problem. In fact, now, the email program doesn't even seem to be trying to load. It starts, then stops after a few seconds. Any ideas what I can do now?
    03-04-2016 12:23 PM
  9. Faska Trenchfield's Avatar
    My Samsung galaxy s3 email has stopped
    03-04-2016 12:24 PM

Similar Threads

  1. Galaxy Tab 10.1 will not power on
    By Steph Moss in forum Samsung Galaxy Tab 10-inch
    Replies: 4
    Last Post: 06-22-2014, 08:01 AM
  2. [FREE][Game] Stop The Hero
    By fanling3 in forum Android Games
    Replies: 3
    Last Post: 06-17-2014, 12:39 AM
  3. Replies: 3
    Last Post: 06-14-2014, 07:21 PM
  4. Galaxy Ace-GT-S5380i usb issue
    By TJAYESH in forum General News & Discussion
    Replies: 0
    Last Post: 06-13-2014, 01:05 AM
  5. galaxy s3 mini problems
    By Edvent Oneil1 in forum Samsung Galaxy S3 Mini
    Replies: 0
    Last Post: 06-13-2014, 12:11 AM
LINK TO POST COPIED TO CLIPBOARD