My keyboard doesn't work after updating to Android 4.3??

[Ikram Issa]

My keyboard isn't working anymore. I accidentally clicked the install button and it updated to Android 4.3. After the update finished, I came back to the home screen to unlock my phone but it didn't work because ''unfortunately keyboard has stopped working''. To solve the issue I hard reset my phone. This only removed the password but my keyboard still doesn't work. I can't download any apps because I can't log in into my email on Google play. So what should I do? Is there any way of resolving this issue myself? Or will I need to take it to repair?

P.S: Is there any way I can enter my log in details without the keyboard? If I can manage to do that then I can install an alternative keyboard.

 

[B. Diddy]

I know you did a hard reset already, but try also booting into Recovery and clearing the system cache partition: http://forums.androidcentral.com/sa...ing-into-recovery-mode-galaxy-s2-s3-tab2.html

 

[Ikram Issa]

I know you did a hard reset already, but try also booting into Recovery and clearing the system cache partition: http://forums.androidcentral.com/sa...ing-into-recovery-mode-galaxy-s2-s3-tab2.html

Already tried that. Didn't work!

 

[B. Diddy]

Try installing a different keyboard by going to the Google Play Store website on your computer. Pick something like Swiftkey, or Google Keyboard if it isn't already on your phone. Once the keyboard is installed, go to Settings>Language & input, and select that new keyboard as the default.

 

[Golfdriver97]

I would suggest trying again to reboot into recovery and clear the system cache following the guide B. Diddy linked. That should have worked.

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[deziom]

I have exactly the same problem and your solutions doesn't work, any ideas what should i do?

 

[GSDer]

Welcome to the forums!

I have exactly the same problem and your solutions doesn't work

You did both
- clear system cache in Recovery mode
- Factory Reset in Recovery mode
and the problem persists? That would be rather unusual.
If you have an SD card present you could try removing it. If there's still no joy then I'd suggest reloading the firmware from scratch.

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