A
AC Question
I dropped my Galaxy S3 and the screen died. The screen now has no image / nothing visual, and it doesn't respond to swipe. It still rings and the indicator light still comes on so I think it functions fine. It is my work phone and so IT got me a S6. They say they can't retrieve my contacts, settings, pictures, etc from the S3 because they can't see anything on the screen. That seems odd to me. Surely there must be a way. They agreed to hold onto the phone for me. Thanks!