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Re: Wifi 8021x Peap MSCHAPV2 enterprise connection issue
unfortunately, the issue has not been adressed yet.
this is an intermitent problem. connecting to the enterprise wifi sometime work, sometime it doesn't. (same wifi)
I got 2 x Samsung Galaxy S3, they both experience the same problem in my enterprise network.
if someone want to investigate, here my finding:
a) Open enterprise network (no password) doesn't experience the problem
b) Enterprise network using only alphanumeric password doesn't experience the problem.
c) Enterprise network using special caracter password like $ does experience intermitent connection problem.
The intermitent connection problem is as follow:
step 1. the device (in my case both Galaxy S3) might or might not connect automatiquely when the wifi is in reach.
step 2. if they connect, it seem to work fine until you move too much (losing connection handshake ?)
step 3. in that case we're back to step 1
if the device is unable to connect, pressing the connect to wifi button on the S3 result in "Invalid Password" message
you then have the option to "connect" or "change config" or "forget network"
"connect" has a low success rate (1 out of 15)
"forget network" has a high success (1 out of 5) rate but you'll have to enter back all your credential (painfull if you have a complicated password)
shutting down wifi completely, waiting a few second and opening back wifi has a medium success rate (1 out of 10) you're back to step 1
I also found a web site describing the problem and explaining how to fix it but you have to root the phone to install another Wifi module.
sorry folk, I didn't kept the link as I don't want to root my phone,
I called Samsung technical support, I gave them the link... they completely ignored it and told me the problem WAS NOT the phone. They had this reasoning:
"if the problem would have been the phone, we would have hear about it"
way to go samsung, if you refuse to hear about it, how can you come to this conclusion ?!
I asked to talk to a level 1 tech, they said I was talking to the more experienced tech. I told him the problem only occur to Enterprise network and he asked me what that was....
??? after more then an hour trying to explain to him how to reproduce the problem, I asked to talk to another tech. He said to me (convinced) "if you think that would ease your mind I got no objection but nobody else will be able to help you more them me... then he said he would put me on hold but instead, he hang up...
last time I buy a Samsung device.
Of course I understand how relunctant a compagny could be to acknowledge a flaw in a sowftware when they sold many million of the unit...
but at least recognize there might be something worth investigating....